I cannot access my photos stored on my Samsung S7 using Ubuntu 18.04. I know this question has been asked before, and I tried all of the solutions offered (e.g, trying a different USB port, different USB cable, installing mtp libraries, changing the setting on my phone etc.), and nothing has worked. After I plug the phone into my computer via USB, the computer recognizes it as a Samsung. Then I navigate to the folder where I want to get my photos from, and the file manager just freezes. I can't even unmount the device. I have to do it via unplugging the USB cable.
I bought this computer specifically for blogging, and I need to be able to get my photos on. :(