Just installed 18.04, my wireless printer appears in Settings > Devices > Printers but doesn't connect/print.

I have therefore downloaded the printer driver from the manufacturer, Pantum, and installed it, this has created a new printer in the list which works.

Now I want to remove the non working one, I can delete it but then if I return to the page it is back.

I have followed these instructions: Cannot remove printer cups adds it back with no result. In CUPS I only have one printer (the working one).

Never had these issues with 16.04 and missing Unity already...

  • Just to add I have tried everything off of here too: askubuntu.com/questions/345083/… - the printer still appears. – bigdaveygeorge Jul 28 '18 at 7:32
  • Same here, unfortunately. No known solution that used to work before 18.04 works in 18.04, other than setting "enable-dbus=no" in /etc/avahi/avahi-daemon.conf. But setting enable-dbus to no causes LibreOffice to become unresponsive when a print dialogue is invoked, so it is not really a working solution. – Beef Eater Aug 2 '18 at 0:55



Then make change:

BrowseRemoteProtocols none

save and then restart CUPS

service cups restart

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  • 1
    But what if you have, for example, a laptop which needs to browse remote protocols to print at all? If printers reappear as a consequence of remote browsing, then there must be some remote device which still thinks that the non-working printer still exists. – Graham White Sep 27 at 18:38

Set CreateRemoteCUPSPrinterQueues and CreateIPPPrinterQueues in /etc/cups/cups-browsed.conf to "No" and restart cups-browsed service.

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