Just installed 18.04, my wireless printer appears in Settings > Devices > Printers but doesn't connect/print.

I have therefore downloaded the printer driver from the manufacturer, Pantum, and installed it, this has created a new printer in the list which works.

Now I want to remove the non working one, I can delete it but then if I return to the page it is back.

I have followed these instructions: Cannot remove printer cups adds it back with no result. In CUPS I only have one printer (the working one).

Never had these issues with 16.04 and missing Unity already...

  • Just to add I have tried everything off of here too: askubuntu.com/questions/345083/… - the printer still appears. Jul 28, 2018 at 7:32
  • Same here, unfortunately. No known solution that used to work before 18.04 works in 18.04, other than setting "enable-dbus=no" in /etc/avahi/avahi-daemon.conf. But setting enable-dbus to no causes LibreOffice to become unresponsive when a print dialogue is invoked, so it is not really a working solution.
    – Beef Eater
    Aug 2, 2018 at 0:55
  • Linked askubuntu.com/a/1436064/456438
    – Dominic108
    Oct 19, 2022 at 9:07

3 Answers 3




Then make change:

BrowseRemoteProtocols none

save and then restart CUPS

service cups restart

  • 2
    But what if you have, for example, a laptop which needs to browse remote protocols to print at all? If printers reappear as a consequence of remote browsing, then there must be some remote device which still thinks that the non-working printer still exists. Sep 27, 2020 at 18:38
  • Thanks. This worked in ubuntu 20.04. Nov 28, 2021 at 6:04

Set CreateRemoteCUPSPrinterQueues and CreateIPPPrinterQueues in /etc/cups/cups-browsed.conf to "No" and restart cups-browsed service.


This way won't work. Instead you should go to the printer internal settings via panel or web GUI and in network settings disable mDNS/Avahi. The printer will stop broadcasting itself to the network and once deleted from your PC it won't come back.

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