I am setting up Ubuntu. I just got ubuntu installed this morning. I went to set up Empathy with my Google Talk account, but no matter what, it says "Authorization Failed" even though I can very well use my account INCLUDING Google Talk in my web browser. Please help me - I hope this can be fixed.

  • 3
    Do you use two-factor authentication with your Google Account? Feb 19 '12 at 22:14
  • Try changing your password to a value not containing special characters like <, > and &.
    – Lekensteyn
    Feb 19 '12 at 23:29
  • Are you connecting to the Internet through a proxy? If yes, then that might a possible reason for the failure. Feb 19 '12 at 23:45
  • Let me see if there is a proxy there shouldn't be but you never know... Just for a fact it works on the site so it is either a problem with Ubuntu (easy) or a problem with Google (VERY BAD).
    – tlangster
    Feb 21 '12 at 18:19

If you have two-factor authentication enabled, you need to create a application specific password. You can do so here


I have the same problem. I have had to delete my online google account in Ubuntu (13.04), then delete all authorizations for Ubuntu on my google account > security > manage apps. Via https://www.google.com/settings/security

Then, I have recreated my online account in Ubuntu with the Google Talk configuration.

  • I juste deleted the online account in Ubuntu (13.04) and recreated it. Then it worked. I didn't need to chhange my google.com settings. Jun 6 '13 at 11:43

The configuration is straightforward by creating a Jabber profile.

  • Login ID: your full e-mail address
  • Password: your password


  • Encryption required (TLS/SSL): checked
  • Ignore SSL certificate errors: checked


  • Priority: 0

Override server settings

  • Server: talk.google.com
  • Port: 5222
  • 9
    Please don't recommend to ignore SSL certificate errors. This way you're vulnerable to man-in-the-middle attacks.
    – gertvdijk
    Jan 26 '13 at 20:05

Use "Authorization failed" in Empathy with Google Talk account, just type the keyword in the corresponding entry at the keyring in Ubuntu 12.04. I hope this helps you.

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