3

I am running Ubuntu 18.04 and some time ago I have installed the HPLIP software from the official web site because the one in the repository was not working properly. Afterwards I had no problem, until today. Now if I try to perform a regular upgrade I am getting the following error:

Reading package lists... Done
Building dependency tree       
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
9 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] Y
Setting up python3 (3.6.5-3ubuntu1) ...
running python rtupdate hooks for python3.6...
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/__init__.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/aboutdialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/aboutdialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/aligndialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/aligndialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/cleandialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/cleandialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/colorcaldialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/colorcaldialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/devicesetupdialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/devicesetupdialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/deviceuricombobox.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/devmgr5.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/devmgr5_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/devmgr_ext.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/fabgrouptable.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/fabnametable.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/fabwindow.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/fabwindow_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/faxsetupdialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/faxsetupdialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/filetable.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/firmwaredialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/firmwaredialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/infodialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/infodialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/linefeedcaldialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/linefeedcaldialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/loadpapergroupbox.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/makecopiesdialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/makecopiesdialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/mimetypesdialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/mimetypesdialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/nodevicesdialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/nodevicesdialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/plugindiagnose.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/plugindiagnose_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/plugindialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/plugindialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/pluginlicensedialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/pluginlicensedialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/pqdiagdialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/pqdiagdialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/printdialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/printdialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/printernamecombobox.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/printsettings_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/printsettingsdialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/printsettingsdialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/printsettingstoolbox.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/printtestpagedialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/printtestpagedialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/queuesconf.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/readonlyradiobutton.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/sendfaxdialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/sendfaxdialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/settingsdialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/settingsdialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/setupdialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/setupdialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/setupdialog_base5.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/systemtray.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/systrayframe.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/systrayframe_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/ui_utils.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/upgradedialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/upgradedialog_base.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/wifisetupdialog.py'
[Errno 2] No such file or directory: '/usr/share/hplip/ui5/wifisetupdialog_base.py'
error running python rtupdate hook hplip-data
dpkg: error processing package python3 (--configure):
 installed python3 package post-installation script subprocess returned error exit status 4
dpkg: dependency problems prevent configuration of update-notifier-common:
 update-notifier-common depends on python3:any; however:
  Package python3 is not configured yet.

dpkg: error processing package update-notifier-common (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of python3-update-manager:
 python3-update-manager depends on python3:any (>= 3.3.2-2~); however:
  Package python3 is not configured yet.

dpkg: error processing package python3-update-manager (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of gnome-shell:
 gnome-shell depends on python3; however:
  Package python3 is not configured yet.

dpkg: error processing package gnome-shell (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of update-notifier:
 update-notifier depends on update-notifier-common (= 3.192.1.3); however:
  Package update-notifiNo apport report written because the error message indicates its a followup error from a previous failure.
                                                                                                                                 No apport report written because the error message indicates its a followup error from a previous failure.
                                                                                     No apport report written because MaxReports is reached already
                                                                                                                                                   No apport report written because MaxReports is reached already
                                                           No apport report written because MaxReports is reached already
                                                                                                                         No apport report written because MaxReports is reached already
                                 No apport report written because MaxReports is reached already
                                                                                               No apport report written because MaxReports is reached already
       No apport report written because MaxReports is reached already
                                                                     No apport report written because MaxReports is reached already
                                                                                                                                   er-common is not configured yet.

dpkg: error processing package update-notifier (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of unattended-upgrades:
 unattended-upgrades depends on python3; however:
  Package python3 is not configured yet.

dpkg: error processing package unattended-upgrades (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of update-manager:
 update-manager depends on python3:any (>= 3.3.2-2~); however:
  Package python3 is not configured yet.
 update-manager depends on update-notifier; however:
  Package update-notifier is not configured yet.
 update-manager depends on policykit-1-gnome | polkit-kde-agent-1 | lxpolkit | lxqt-policykit | mate-polkit | polkit-1-auth-agent; however:
  Package policykit-1-gnome is not installed.
  Package polkit-kde-agent-1 is not installed.
  Package lxpolkit is not installed.
  Package lxqt-policykit is not installed.
  Package mate-polkit is not installed.
  Package polkit-1-auth-agent is not installed.
  Package gnome-shell which provides polkit-1-auth-agent is not configured yet.

dpkg: error processing package update-manager (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent processing triggers for gnome-menus:
 gnome-menus depends on python3:any (>= 3.1~); however:
  Package python3 is not configured yet.

dpkg: error processing package gnome-menus (--configure):
 dependency problems - leaving triggers unprocessed
dpkg: dependency problems prevent processing triggers for ufw:
 ufw depends on python3:any (>= 3.3.2-2~); however:
  Package python3 is not configured yet.

dpkg: error processing package ufw (--configure):
 dependency problems - leaving triggers unprocessed
dpkg: dependency problems prevent configuration of update-manager-core:
 update-manager-core depends on python3:any (>= 3.2~); however:
  Package python3 is not configured yet.
 update-manager-core depends on python3-update-manager (= 1:18.04.11.3); however:
  Package python3-update-manager is not configured yet.

dpkg: error processing package update-manager-core (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of gdm3:
 gdm3 depends on gnome-shell (>= 3.19.92); however:
  Package gnome-shell is not configured yet.

dpkg: error processing package gdm3 (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 python3
 update-notifier-common
 python3-update-manager
 gnome-shell
 update-notifier
 unattended-upgrades
 update-manager
 gnome-menus
 ufw
 update-manager-core
 gdm3
E: Sub-process /usr/bin/dpkg returned an error code (1)

have you any suggestion on how to solve this?

marked as duplicate by N0rbert, Eric Carvalho, Elder Geek, Charles Green, dessert Feb 20 at 20:46

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

2

I had the same issue and resolved it by reinstalling the HP printer driver.

Go to: the HP developers page for HPLIP.

Select your distro and select Download HPLIP

Make the file executable:

cd Downloads
chmod u+x hplip-*

Run the file and follow the prompts.

Hope this helps!

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