I recently purchased a Asus TUF FX504GD laptop and want to install Ubuntu onto it.
I have updated the BIOS to the latest version and have disabled both fast boot and secure boot.
There is no dual-boot, this is just a simple Ubuntu only install.
Using a USB stick with Ubuntu 18.04 LTS, the installer loads properly, it finds both the 128GB NVME drive and the 1TB HDD.
The first time I tried to install, I chose to encrypt the root partition, the install completed and I restarted.
It booted into GRUB recovery. When I used the command
ls on the boot partition
(hd0,gpt1) it said
unknown format. So I was unable to set the root and boot from GRUB.
I restarted the installer, this time without encryption and it resulted in the exact same thing.
Next, I decided to use the Try Ubuntu live distro and it worked perfectly, (except the track pad, I had to use a USB mouse).
So I used the install feature from the desktop. It installed everything, without encryption, and I restarted.
Ubuntu boots correctly and I am greeted with the login screen. I enter the password and nothing happens, it just sits there.
I press Alt+Ctrl+F3 and enter the terminal and I can log in without issue. I did a
apt update +
dist-upgrade and restarted and it was exactly the same.
After sitting logged in for a few minutes in tty3, lots of messages appeared. The first is as follows.
INFO: task kworker/1:0:17 blocked for more than 120 seconds "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disable this message.
I understand that this is a new model laptop, but if anyone has any info or help with getting this installation working, please let me know. Otherwise I'm going to have to return it.