7

When I used Linux Mint earlier I never faced a problem with printing on GIMP (because it was installed and configured by default).

When I used Ubuntu 18.04 LTS, I installed GIMP 2.10 from the software center. Everything is working fine on GIMP except printing.

The GIMP print window does not list my printer (or any other printer). I can only see:

  1. Print to File
  2. Print to LPR

enter image description here

I tried couple of troubleshooting tips without any success. I'm sure that the problem is from GIMP because I can print from Chrome /Firefox and from PDF reader without any problems.

PS: I don't know if this help but in the software center I found printing documents permission disabled for GIMP. I tried to enable it, but it gets automatically disabled again every time.

enter image description here

Any info/tips are highly appreciated.

  • 1
    Is the gimp-gutenprint package installed? – steeldriver Jul 3 '18 at 12:01
  • I'm not sure but - what if you have GIMP installed from Snap? Please add outputs of apt-cache policy gimp and snap list gimp to the question. – N0rbert Jul 3 '18 at 20:33
6

It sounds like you have the "Snap" version of GIMP installed...

When you search for GIMP in Ubuntu Software, you should see two results if you're using Ubuntu 18.04 LTS ("Bionic Beaver") or newer:

GIMP in Ubuntu Software

If you cannot see two versions of GIMP, you will need to enable "Community-maintained free and open-source software (universe)" by searching for "Software & updates" in the menu (its icon looks like a cardboard box with a globe/Earth), then make sure there is a "tick" in the box that says "Community-maintained free and open-source software (universe)":

Software & Updates

Snap packages often have problems with "seeing" hardware - at least in my experience - so I'm guessing you've probably installed the Snap version of GIMP... Install the "traditional" version of GIMP (i.e. the other result) instead.

The "Snap" version will have "Snap Store" listed under "Source":

Snap version of GIMP

Whilst the "traditional" version of GIMP will have "ubuntu-bionic-universe" listed under "Source":

traditional version of GIMP

Just don't forget to remove/uninstall the Snap version of GIMP first - otherwise you'll have two copies of the same program installed and two icons in the menu! You can do this by selecting the "Snap" version of GIMP in Ubuntu Software.

  • Looks like idea hijack (see my comment above), but well-played and well-done! :) – N0rbert Jul 3 '18 at 21:16
  • 1
    I was probably still typing my post when you put that up - there was only one comment when I first started (the other comment)... Too busy running around getting screenshots. – Gregory Opera Jul 3 '18 at 21:32
  • Perfect that solved the problem , thanks a lot. anybody tell us the difference between the two GIPM version ? – Alexander Jul 4 '18 at 11:52

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