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I've bought a new Western Digital (WD) Black NVMe SSD 2018, but can't install Linux on it. System freezes. And the only live image that will run is Lubuntu 18.04. Ubuntu and Mate live image (and Fedora 28) will freeze after 30 seconds or so.

Clevo n130wu, Intel 8550u, iGPU.

SSD is listed under /dev/nvme0, but nvme list will freeze the system.

If I boot with acpi=off the disk is not under /dev/nvme*

According to this support page it should work under Linux, although I'm not sure if this relates to the 2018 model. Anandtech seems to have tested it with kernel 4.14.

UPDATE

SSD Dashboard utility is Windows only and doesn't run under wine.

  • Many users with other SSD have had to update firmware. Is yours the newest firmware? Are you booting in UEFI boot mode? – oldfred Jul 1 '18 at 15:10
  • UEFI mode yes. Latest firmware, I suppose it's brand new but I don't how to check: nvme is not working. – Janghou Jul 1 '18 at 16:35
  • Does Dashboard have update as an option? Seems to be Windows only for Dashboard. support.wdc.com/product.aspx?ID=1804&lang=en#WD_downloads – oldfred Jul 1 '18 at 18:06
  • Buying a Window license for this problem is out of the question. – Janghou Jul 2 '18 at 9:19
  • 2
    I'm confirming this issue. See also: - Fedora forum - Red Hat Bugzilla - WD community – Jan Vlug Jul 9 '18 at 23:03

protected by Community Jul 19 '18 at 16:31

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