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I am having problems on a Cisco VPN.

ISSUE: Unable to open "Cisco Anyconnect Secure mobility client" on my Ubuntu 18.04 LTS after the complete installation.

I am able to see the icon on the application menu; but, when I launch the app it doesn't open. Below is the screenshot \ logs for your reference:

Screenshot of terminal logs

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2 Answers 2

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I had the exactly same problem, the VPN was working but couldn't see the GUI, I found that is because of some missing dependency (libpangox-1.0-0 and libcanberra-gtk-module), try installing it:

sudo apt install libpangox-1.0-0 libcanberra-gtk-module

You may check if you need anything more or have other errors by running the UI executable, mine was installed on

/opt/cisco/anyconnect

You can run bin/vpnui and check what error you may have, hope it helps!

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  • 1
    Hello Kennedy, Thanks for helping me out. I am able to see the GUI after installed the dependency. Really appreciate your support. Long live linux :-)
    – Hari
    Jun 28, 2018 at 2:01
  • This worked for me thanks! Ubuntu 18.04 too (fresh install)
    – desmond13
    May 4, 2020 at 16:44
  • It works also for Ubuntu 20.04. Jan 25, 2022 at 15:03
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I also installed sudo apt install libgtk2.0-0 which fixed the issue

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  • Thanks for helping this community
    – waruna k
    Mar 23, 2020 at 11:36

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