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I was having problems answering a call in Skype, no answer button, and so I decided to reinstall Skype from scratch.

This is Xubuntu with lsb-release showing
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=16.04
DISTRIB_CODENAME=xenial
DISTRIB_DESCRIPTION="Ubuntu 16.04.4 LTS"

Ran this morning
apt-get update
apt-get dist-upgrade

sudo apt-get autoremove --purge skypeforlinux

Get Skype from https://www.skype.com/en/get-skype/

Downloaded skypeforlinux-64.deb

sudo apt install ./skypeforlinux-64.deb

Started Skype from the menu.

Obtained the Skype window outline but no body, just what was showing under where the body should be. It just hangs there and I have to kill the pid to close it.

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Try this:

This will remove the install currently there.

sudo apt-get remove skypeforlinux-64.deb

Then try downloading a fresh version and then running

sudo dpkg -i skypeforlinux-64.deb

Then run the following

sudo apt-get -f install skypeforlinux-64.deb

The -f flag should pick up any needed dependencies that might be missing.

Let us know if that helps in any way.

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Regardless of the filename used to install Skype, the package name is probably skypeforlinux. Check that with:

dpkg -l |grep skype

The command to completely remove a package and all it's configuration files (which are probably what's causing your problmes),is:

sudo apt-get purge skypeforlinux

(or sudo apt-get remove --purge skypeforlinux), NOT ...autoremove --purge. (Use the skype package name you found if it's not skypeforlinux)

Now check that your home directory .Skype directory has been removed:

ls -a .Skype

No directory/file should be found, if it is, just remove it:

rm ~/.Skype

Then reinstall the downloaded skype deb file:

sudo dkpg -i skypeforlinux-64.deb

This should result in a clean skype install.

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Did the following:

dpkg -l |grep skype

obtains skypeforlinux

apt-get remove --purge skypeforlinux

rm ~/.Skype Moved the directory to a backup directory.

Deleted the existing skypeforlinux-64.deb file and downloaded a new copy from the Skype page noted above.

dpkg -i skypeforlinux-64.deb

Unpacking skypeforlinux (8.18.0.6)

Obtained the same result as previously where I just get the Skype frame outline and it hangs.

Found an older version of skypeforlinux-64.deb on a backup computer.

Unpacking skypeforlinux (5.4.0.1)

Obtained a Skype window with

Sorry, this version of Skype is not supported anymore.

The Sorry page had link to install Skype using snap.

https://answers.microsoft.com/en-us/skype/forum/skype_linux-skype_startms-skype_installms/skype-is-now-available-as-snap/732fb227-3e0a-46b3-8cbc-55dd2fae09ab

snap install --classic skype

Skype is running now. Hopefully I will be able to answer calls that was the problem I was trying to correct when reinstalling Skype. I will let you know.

  • Says Skype version 8.18.0.6 Calling version 2018.11.01.10 – Neil Nelson Apr 12 '18 at 1:05

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