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Just installed Ubuntu 11.04 and my Laptop screen has stopped working, although an external monitor still works fine. It won't even display the bios.

It stopped working during a debian upgrade (yesterday), so I installed ubuntu hoping it would fix it.

It is an Asus with an ATI chip, the only thing I have tried is installing the fglrx drivers, but they are causing a kernel panic, and I have as of yet been unable to get it to boot without quiet or splash.

root@fluffie:/home/chris# lspci -nn
00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] RS780 Host Bridge [1022:9600]
00:01.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (int gfx) [1022:9602]
00:02.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (ext gfx port 0) [1022:9603]
00:05.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1) [1022:9605]
00:06.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2) [1022:9606]
00:11.0 SATA controller [0106]: ATI Technologies Inc SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] [1002:4391]
00:12.0 USB Controller [0c03]: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB OHCI0 Controller [1002:4397]
00:12.1 USB Controller [0c03]: ATI Technologies Inc SB7x0 USB OHCI1 Controller [1002:4398]
00:12.2 USB Controller [0c03]: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB EHCI Controller [1002:4396]
00:13.0 USB Controller [0c03]: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB OHCI0 Controller [1002:4397]
00:13.1 USB Controller [0c03]: ATI Technologies Inc SB7x0 USB OHCI1 Controller [1002:4398]
00:13.2 USB Controller [0c03]: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB EHCI Controller [1002:4396]
00:14.0 SMBus [0c05]: ATI Technologies Inc SBx00 SMBus Controller [1002:4385] (rev 3a)
00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383]
00:14.3 ISA bridge [0601]: ATI Technologies Inc SB7x0/SB8x0/SB9x0 LPC host controller [1002:439d]
00:14.4 PCI bridge [0604]: ATI Technologies Inc SBx00 PCI to PCI Bridge [1002:4384]
00:14.5 USB Controller [0c03]: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB OHCI2 Controller [1002:4399]
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor HyperTransport Configuration [1022:1300] (rev 40)
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor Address Map [1022:1301]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor DRAM Controller [1022:1302]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor Miscellaneous Control [1022:1303]
00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor Link Control [1022:1304]
01:05.0 VGA compatible controller [0300]: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics] [1002:9612]
02:00.0 VGA compatible controller [0300]: ATI Technologies Inc M92 [Mobility Radeon HD 4500 Series] [1002:9553]
02:00.1 Audio device [0403]: ATI Technologies Inc RV710/730 [1002:aa38]
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 01)
04:00.0 Network controller [0280]: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) [168c:002b] (rev 01)

Xorg.log

And apparently xorg.conf doesn't exist anymore.

I apologize for not posting this earlier, I've never had a main monitor issue like this so I was unsure what would be helpful.

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  • Welcome to Ask Ubuntu! We need more hardware information to help you, can you look at this question and then edit your question adding the information. Feb 5, 2012 at 18:28

1 Answer 1

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this smells like hardware problem. The motherboard and graphic card should be fine, as the external monitor is working. It cant be a driver issue as not even the bios is displayed. Either the screen is broken or it is a cable issue. Good luck.

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  • was afraid that would be an answer. It broke on a reboot and the screen wasn't jarred at all so I was hoping for something else. I guess ill take the screen off and check the connection. Thanks
    – Chris
    Feb 5, 2012 at 20:06

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