I know there is a lot of topics around this issue, but now it's strange since Bluetooth seems to /should work. When I do

sudo service bluetooth status

I get the following result which seems to be working (I put directly the image so one can check the green highlights)

result from sudo service bluetooth status

But on settings->bluetooth

enter image description here

the result of command hcitool dev is empty, i.e.


and the result of hcitool scan is

Device is not available: No such device

How can I activate the Bluetoth in settings?

  • What is the output of hcitool dev and hcitool scan (add output to question)? – N0rbert Mar 3 '18 at 14:15
  • @N0rbert done it – João Pimentel Ferreira Mar 3 '18 at 14:27
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    So it is not bug. Ubuntu did not find your Bluetooth hardware. Do you have any? Add output of lsmod | grep blue, rfkill list and lspci -vvv | grep -A10 -i "bluetooth\|wireless\|network" to question. – N0rbert Mar 3 '18 at 14:33
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    Also need to edit question to add results from terminal for lsusb; dmesg | egrep -i 'blue|firm' – Jeremy31 Mar 4 '18 at 16:01

I was checking in the Internet and found a similar issue. I solved thus my problem with a very simple and brute way.

Go to Ubuntu Software Centre and search with keyword "Bluetooth". Then install everything :) I know, it's stupid and brute, but it worked for me and never had problems again.

enter image description here

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