I am running 17.10, and struggling to get my graphics card working. The GUI continues to have graphical artefacts and screen tearing. Worst of all after a few minutes the GUI crashes and the screen turns black. I have followed several sets of instructions designed to fix problems for Radeon Hawaii cards and none have had ANY impact on the issues.

I have:

  • disabled radeon and used amdgpu driver instead.
  • switched from display port to hdmi.
  • tried other kernels.

Here is the output of lspci -k

01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Hawaii PRO [Radeon R9 290/390] (rev 80)
    Subsystem: XFX Pine Group Inc. Hawaii PRO [Radeon R9 290/390]
    Kernel driver in use: amdgpu
    Kernel modules: radeon, amdgpu

I have tried various solutions from questions like these I think I'm using radeon instead of amdgpu? How do I change?.

Should I give up on Ubuntu (or Linux in general), or is there an effective way to get this card working?

  • Crossposted to U&L as unix.stackexchange.com/questions/427527/graphics-cards-in-linux
    – Thomas Ward
    Mar 1 '18 at 18:13
  • Well, it's closed there (although it has an upvote so won't be deleted), so if cross-posting is the reason for voting to close this post, then presumably it should not be closed since we only need to close a maximum of one of two cross-posted posts...
    – Zanna
    Mar 3 '18 at 20:33

I had success following this post: https://community.amd.com/thread/220560 specifically, installing dpm query seemed to solve the issue.

  • 1
    Please could you add the steps that worked for you to your post? A link to a tutorial is not considered a sufficient answer here.
    – Zanna
    Mar 3 '18 at 20:29

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