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My laptop worked good, i bought it in September 2017, in November it started getting freeze and i not event could turn it off, when i tried opening the native console, i notice of this

Error

On December i took it to the support, they said is my operating system, i use Ubuntu. Yesterday in my desperate attempt to fix it i turn it on again, after a while i get freeze again and i get this message again.

Error 2

I was using Firefox, so i thing Firefox lost permissions

After that:

I Tried to install windows first and then Ubuntu, when i tried to install Ubuntu, it started giving me a message:

> error fsyncing/closing /dev/sda input/output error

What can be the cause of this problem? What solution should i consider?

Pd: My apologies for my english

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    sound like a bad drive to me. Is it a Western Digital with an SSD buffer?
    – ravery
    Jan 4, 2018 at 15:33
  • It is a SATA Hard disk 1 TB, Jan 4, 2018 at 15:35
  • who makes it? Western Digital had some issues with their hybrid 1TB drives.... I believe it was the WD Green drives. The 8GB solid state internal buffer fails.
    – ravery
    Jan 4, 2018 at 15:40

1 Answer 1

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I agree with @ravery. Your hard drive is failing. I would back up what you can immediately and buy a new drive. Maybe get a new drive first, then use it to back up what you can from the old one. The less you use it, the more chance you have of eeking a little more data out of it.

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  • Well i bought my laptop on september 2017, so there's no information :( , so i will buy a new hard drive. Thank you so much Jan 4, 2018 at 15:48

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