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I have MSI laptop cx62 6qd, and every time I shutdown or reboot on ubuntu, always freezes giving the same error, what should I do to fix it? enter image description here

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1 Answer 1

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open terminal

sudo gedit /etc/default/grub

now, find the line GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" to

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force"

then save that and close it then run

sudo update-grub

i would also recommend

sudo gedit /etc/systemd/system.conf

find the lines like DefaultTimeoutStartSec=some number

DefaultTimeoutStopSec=some number and remove the # in front of them and set the number to 10s

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  • Thanks for your response and your time, please could you give some brief about the problem please?
    – M. Mariscal
    Dec 5, 2017 at 12:39
  • Seems to work perfectly, please If its possible, could you bring some explanation?
    – M. Mariscal
    Dec 5, 2017 at 15:12

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