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I have a 2TB Western Digital My Passport Drive that I use quite frequently for work. It is formatted as a FAT32 Filesystem and up to this point I have had no issues.

At work I use two different computers, one is a Windows 10 machine and the other is Ubuntu 16.04 LTS. I still have no issues moving the drive between those two machines.

Recently I decided to give Ubuntu Gnome 17.04 a try at home, so I jumped in and made my home machine Gnome. The Passport now shows up on the Gnome machine only as Read Only and when I try to access any Media directory, I get an error telling me that one or more of the files in the folder is corrupt and cannot open.

I have to admit I am stumped. I'm no genius, but I figure if it works fine on the other two machines, it should work fine on this one as well, Yes?

Can anyone give me a hint, please?

Thanks in Advance.

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  • I'd connect the Passport to your Windows 10 machine at work, open an administrative command prompt window and type chkdsk /f d: changing the "d" to the correct drive letter, and see if that finds/fixes any problems. Lastly, I'd propose that you consider a NTFS partition, instead of FAT32.
    – heynnema
    Jun 13, 2017 at 19:02
  • I will give it a look, thanks. I thought NTFS was just Windows, but I'll give it a shot. Jun 13, 2017 at 22:34
  • [SOLVED] After running chkdsk and allowing it to fix anything it thought was a problem, I still had the same issue. I offloaded all the data onto my hard drive and re-partitioned and formatted the passport as NTFS. Back in business now. Jun 14, 2017 at 2:57

1 Answer 1

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From the comments...

I'd connect the Passport to your Windows 10 machine at work, open an administrative command prompt window and type chkdsk /f d: changing the "d" to the correct drive letter, and see if that finds/fixes any problems.

Lastly, I'd propose that you consider a NTFS partition, instead of FAT32.

Update:

Reinitialized the drive as NTFS and all is well.

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