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I have a Dell XPS 13 9350 and Ubuntu 16.04. My laptop is now shutting down instead of suspending. It'll occasionally suspend properly, but I haven't found the pattern behind this. Please help... this issue wrecks my work flow.

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  • Having the same issue, did you find a solution in the end?
    – Asaf
    Jun 27, 2017 at 9:13
  • I got suspend to work for closing the lid and clicking suspend in the top right hand gear icon menu, but not for the power button, by doing the following: In dconf: org→gnome→settings-daemon→plugins→power: change button-hibernate, button-power, button-sleep, button-suspend, critical-battery-action, lid-close-ac-action, lid-close-battery-action, and power-button-action to hibernate, while leaving sleep-inactive-ac-type and sleep-inactive-battery-type set to suspend. This might not work for you because I don't even know how it worked for me.
    – Cedric Eveleigh
    Jun 28, 2017 at 13:11

2 Answers 2

Reset to default
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You can try this:

  1. Edit the file /etc/default/grub (as root)

  2. Change the line with:

    GRUB_CMDLINE_LINUX=""

    to:

    GRUB_CMDLINE_LINUX="acpi_sleep=nonvs"

  3. run update-grub (as root)

Above taken from Suspend fails (reboot on resume) and no hibernate option [closed] The answer is from 2011 and GRUB_CMDLINE_LINUX may not work the same in which case modify the GRUB_CMDLINE_LINUX_DEFAULT line instead.

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I had the same issue with my Dell latitude e7270 and Ubuntu 16.04 LTS. My problem was solved when updating my kernel following the instructions here

This probably means it is an Ubuntu issue and I guess updating your kernel might do the job.

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