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I am trying to install an OKI MC362 network printer on my Ubuntu 16.04 LTS (x86_64 box). When doing the first "Print Test Page" the printer spat out a blank page, with the only following words: "Media Limits". The job was shown by the printer queue as being completed.

I tried a "Print Self-Test Page", which stopped with A "Printer error". Looking at the /var/log/cups/error_log, I saw the following line:

[Job 125] PID 3071 (/usr/lib/cups/filter/commandtops) crashed on signal 11

And

[Job 125] printer-state-message="Filter failed"

[Job 125] printer-state-reasons=none

Anyone knows what this means and what my problem might be?

Many thanks!

1 Answer 1

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Stopping cups, uninstalling it and reinstalling it solved my problem.

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