My software center has been jammed for about 2 weeks. When i click install on updates the progress bar goes immediately halfway...and then waits for the end of the universe.
How can I troubleshoot this? I've never used Ubuntu, just assume that I'm clinically Amish.
Edit: Here's the results of running apt-get update
and apt-get upgrade
after following Azendale's answer:
sudo apt-get update
[sudo] password for:
Hit:1 htp://archive.ubuntu.com/ubuntu xenial InRelease
Get:2 htp://archive.ubuntu.com/ubuntu xenial-updates InRelease [95.7 kB]
Hit:3 htp://archive.ubuntu.com/ubuntu xenial-backports InRelease
Get:4 htp://archive.ubuntu.com/ubuntu xenial-security InRelease [94.5 kB]
Get:5 htp://archive.ubuntu.com/ubuntu xenial-updates/universe amd64 Packages [332 kB]
Get:6 htp://archive.ubuntu.com/ubuntu xenial-updates/universe i386 Packages [328 kB]
Fetched 850 kB in 3s (275 kB/s)
Reading package lists... Done
:~$ sudo apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages will be REMOVED:
linux-image-4.4.0-24-generic linux-image-4.4.0-28-generic
linux-image-extra-4.4.0-24-generic linux-image-extra-4.4.0-28-generic
The following packages have been kept back:
linux-generic linux-headers-generic linux-image-generic linux-signed-generic
linux-signed-image-generic
The following packages will be upgraded:
accountsservice apparmor bamfdaemon bind9-host chromium-codecs-ffmpeg-extra
compiz compiz-core compiz-gnome compiz-plugins-default
compizconfig-settings-manager cups-browsed cups-filters
cups-filters-core-drivers dkms dnsutils eog file-roller firefox
firefox-locale-en flashplugin-installer fontconfig fontconfig-config fwupd
gir1.2-gdkpixbuf-2.0 gir1.2-javascriptcoregtk-4.0 gir1.2-webkit2-4.0
gnome-calendar gnome-font-viewer gnome-session-bin gnome-session-common
gnome-settings-daemon-schemas gnome-sudoku gnome-system-monitor gnupg gpgv
gtk2-engines-murrine ifupdown isc-dhcp-client isc-dhcp-common kpartx
kpartx-boot libaccountsservice0 libapparmor-perl libapparmor1
libappstream-glib8 libbamf3-2 libbind9-140 libcompizconfig0 libcupsfilters1
libdecoration0 libdfu1 libdns-export162 libdns162 libdrm-amdgpu1
libdrm-amdgpu1:i386 libdrm-dev libdrm-intel1 libdrm-intel1:i386
libdrm-nouveau2 libdrm-nouveau2:i386 libdrm-radeon1 libdrm-radeon1:i386
libdrm2 libdrm2:i386 libegl1-mesa libegl1-mesa-dev libfontconfig1
libfontconfig1:i386 libfontembed1 libframe6 libfwupd1 libgbm1 libgcrypt20
libgcrypt20:i386 libgdk-pixbuf2.0-0 libgdk-pixbuf2.0-common libgl1-mesa-dev
libgl1-mesa-dri libgl1-mesa-dri:i386 libgl1-mesa-glx libgl1-mesa-glx:i386
libglapi-mesa libglapi-mesa:i386 libgles1-mesa libgles2-mesa
libgles2-mesa-dev libgweather-3-6 libgweather-common libharfbuzz-icu0
libharfbuzz0b libidn11 libidn11:i386 libisc-export160 libisc160 libisccc140
libisccfg140 libjavascriptcoregtk-4.0-18 liblwres141 libmetacity-private3a
libmysqlclient20:i386 libnm-glib-vpn1 libnm-glib4 libnm-gtk-common
libnm-gtk0 libnm-util2 libnm0 libnma-common libnma0 libosmesa6
libosmesa6:i386 liboxideqt-qmlplugin liboxideqtcore0 liboxideqtquick0
libp11-kit0 libp11-kit0:i386 libpam-systemd libpoppler-glib8 libpoppler58
libpython3.5 libpython3.5-minimal libpython3.5-stdlib libsmbclient
libssl1.0.0 libssl1.0.0:i386 libsystemd0 libsystemd0:i386 libudev-dev
libudev1 libudev1:i386 libunity-core-6.0-9 libwayland-egl1-mesa libwbclient0
libwebkit2gtk-4.0-37 libwebkit2gtk-4.0-37-gtk2 libxatracker2 light-themes
linux-libc-dev mesa-common-dev mesa-vdpau-drivers metacity metacity-common
mtools mysql-common network-manager network-manager-gnome openssh-client
openssl oxideqt-codecs-extra p11-kit p11-kit-modules p11-kit-modules:i386
poppler-utils python-compizconfig python3-distupgrade
python3-software-properties python3.5 python3.5-minimal samba-libs
snap-confine snapd software-properties-common software-properties-gtk sudo
suru-icon-theme systemd systemd-sysv thunderbird thunderbird-gnome-support
thunderbird-locale-en thunderbird-locale-en-us ubuntu-artwork
ubuntu-core-launcher ubuntu-drivers-common ubuntu-mobile-icons ubuntu-mono
ubuntu-release-upgrader-core ubuntu-release-upgrader-gtk ubuntu-session udev
unity unity-schemas unity-services vino xdiagnose xserver-xorg-video-intel
185 upgraded, 0 newly installed, 4 to remove and 5 not upgraded.
13 not fully installed or removed.
Need to get 0 B/208 MB of archives.
After this operation, 410 MB disk space will be freed.
Do you want to continue? [Y/n] y
Extracting templates from packages: 100%
Preconfiguring packages ...
(Reading database ... 234231 files and directories currently installed.)
Removing linux-image-extra-4.4.0-24-generic (4.4.0-24.43) ...
depmod: FATAL: could not load /boot/System.map-4.4.0-24-generic: No such file or directory
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.4.0-24-generic /boot/vmlinuz-4.4.0-24-generic
run-parts: executing /etc/kernel/postinst.d/dkms 4.4.0-24-generic /boot/vmlinuz-4.4.0-24-generic
Error! Your kernel headers for kernel 4.4.0-24-generic cannot be found.
Please install the linux-headers-4.4.0-24-generic package,
or use the --kernelsourcedir option to tell DKMS where it's located
Error! Your kernel headers for kernel 4.4.0-24-generic cannot be found.
Please install the linux-headers-4.4.0-24-generic package,
or use the --kernelsourcedir option to tell DKMS where it's located
Error! Your kernel headers for kernel 4.4.0-24-generic cannot be found.
Please install the linux-headers-4.4.0-24-generic package,
or use the --kernelsourcedir option to tell DKMS where it's located
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 4.4.0-24-generic /boot/vmlinuz-4.4.0-24-generic
update-initramfs: Generating /boot/initrd.img-4.4.0-24-generic
WARNING: missing /lib/modules/4.4.0-24-generic
Ensure all necessary drivers are built into the linux image!
depmod: ERROR: could not open directory /lib/modules/4.4.0-24-generic: No such file or directory
depmod: FATAL: could not search modules: No such file or directory
depmod: WARNING: could not open /var/tmp/mkinitramfs_lU1drr/lib/modules/4.4.0-24-generic/modules.order: No such file or directory
depmod: WARNING: could not open /var/tmp/mkinitramfs_lU1drr/lib/modules/4.4.0-24-generic/modules.builtin: No such file or directory
run-parts: executing /etc/kernel/postinst.d/pm-utils 4.4.0-24-generic /boot/vmlinuz-4.4.0-24-generic
run-parts: executing /etc/kernel/postinst.d/unattended-upgrades 4.4.0-24-generic /boot/vmlinuz-4.4.0-24-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier 4.4.0-24-generic /boot/vmlinuz-4.4.0-24-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub 4.4.0-24-generic /boot/vmlinuz-4.4.0-24-generic
/usr/sbin/grub-mkconfig: 11: /etc/default/grub: quiet splash acpi_backlight=vendor acpi_osi='!Windows 2013' acpi_osi='!Windows 2012': not found
run-parts: /etc/kernel/postinst.d/zz-update-grub exited with return code 127
dpkg: error processing package linux-image-extra-4.4.0-24-generic (--remove):
subprocess installed post-removal script returned error exit status 1
Removing linux-image-4.4.0-24-generic (4.4.0-24.43) ...
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 4.4.0-24-generic /boot/vmlinuz-4.4.0-24-generic
update-initramfs: Deleting /boot/initrd.img-4.4.0-24-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 4.4.0-24-generic /boot/vmlinuz-4.4.0-24-generic
/usr/sbin/grub-mkconfig: 11: /etc/default/grub: quiet splash acpi_backlight=vendor acpi_osi='!Windows 2013' acpi_osi='!Windows 2012': not found
run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 127
Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-4.4.0-24-generic.postrm line 328.
dpkg: error processing package linux-image-4.4.0-24-generic (--remove):
subprocess installed post-removal script returned error exit status 1
Removing linux-image-extra-4.4.0-28-generic (4.4.0-28.47) ...
depmod: FATAL: could not load /boot/System.map-4.4.0-28-generic: No such file or directory
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.4.0-28-generic /boot/vmlinuz-4.4.0-28-generic
run-parts: executing /etc/kernel/postinst.d/dkms 4.4.0-28-generic /boot/vmlinuz-4.4.0-28-generic
Error! Your kernel headers for kernel 4.4.0-28-generic cannot be found.
Please install the linux-headers-4.4.0-28-generic package,
or use the --kernelsourcedir option to tell DKMS where it's located
Error! Your kernel headers for kernel 4.4.0-28-generic cannot be found.
Please install the linux-headers-4.4.0-28-generic package,
or use the --kernelsourcedir option to tell DKMS where it's located
Error! Your kernel headers for kernel 4.4.0-28-generic cannot be found.
Please install the linux-headers-4.4.0-28-generic package,
or use the --kernelsourcedir option to tell DKMS where it's located
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 4.4.0-28-generic /boot/vmlinuz-4.4.0-28-generic
update-initramfs: Generating /boot/initrd.img-4.4.0-28-generic
WARNING: missing /lib/modules/4.4.0-28-generic
Ensure all necessary drivers are built into the linux image!
depmod: ERROR: could not open directory /lib/modules/4.4.0-28-generic: No such file or directory
depmod: FATAL: could not search modules: No such file or directory
depmod: WARNING: could not open /var/tmp/mkinitramfs_sMUWeu/lib/modules/4.4.0-28-generic/modules.order: No such file or directory
depmod: WARNING: could not open /var/tmp/mkinitramfs_sMUWeu/lib/modules/4.4.0-28-generic/modules.builtin: No such file or directory
run-parts: executing /etc/kernel/postinst.d/pm-utils 4.4.0-28-generic /boot/vmlinuz-4.4.0-28-generic
run-parts: executing /etc/kernel/postinst.d/unattended-upgrades 4.4.0-28-generic /boot/vmlinuz-4.4.0-28-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier 4.4.0-28-generic /boot/vmlinuz-4.4.0-28-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub 4.4.0-28-generic /boot/vmlinuz-4.4.0-28-generic
/usr/sbin/grub-mkconfig: 11: /etc/default/grub: quiet splash acpi_backlight=vendor acpi_osi='!Windows 2013' acpi_osi='!Windows 2012': not found
run-parts: /etc/kernel/postinst.d/zz-update-grub exited with return code 127
dpkg: error processing package linux-image-extra-4.4.0-28-generic (--remove):
subprocess installed post-removal script returned error exit status 1
Removing linux-image-4.4.0-28-generic (4.4.0-28.47) ...
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 4.4.0-28-generic /boot/vmlinuz-4.4.0-28-generic
update-initramfs: Deleting /boot/initrd.img-4.4.0-28-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 4.4.0-28-generic /boot/vmlinuz-4.4.0-28-generic
/usr/sbin/grub-mkconfig: 11: /etc/default/grub: quiet splash acpi_backlight=vendor acpi_osi='!Windows 2013' acpi_osi='!Windows 2012': not found
run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 127
Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-4.4.0-28-generic.postrm line 328.
dpkg: error processing package linux-image-4.4.0-28-generic (--remove):
subprocess installed post-removal script returned error exit status 1
No apport report written because MaxReports is reached already
Errors were encountered while processing:
linux-image-extra-4.4.0-24-generic
linux-image-4.4.0-24-generic
linux-image-extra-4.4.0-28-generic
linux-image-4.4.0-28-generic
E: Sub-process /usr/bin/dpkg returned an error code (1)
sudo apt install -f
, which may fix your problem