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I have a dual boot setup, Windows 10 and Ubuntu. They are on separate SSDs on my laptop. I hibernate them before switching to another OS. If I do it consecutively, I will have no problems on my boot. But if its a couple of hours between, I am not able to use my keyboard and mouse after boot up on Ubuntu, even my laptop's own keyboard. The touchpad works though.

I've seen a similar issue that I have to disable xHCI on BIOS to make it work, but sadly, my laptop only comes with USB 3.0. I have a bluetooth keyboard and I noticed that at that time, the bluetooth is also off, but when I boot fresh, it recognizes the bluetooth keyboard immediately. I really need your help cause I have to use this laptop on hibernate dual boot.

*Edit: I think this only happens whenever a usb device is connected to the laptop on boot.

csi_handle_connector_change: ACK failed (-110)
usb usb3: root hub lost power or was reset
usb 2-1: Disable of device-initiated U2 failed.
xhci_hcd 0000:00:14.0: xHCI host controller not responding, assume dead
xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
usb 2-1: USB disconnect, device number 3
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    You are causing a problem. If you hibernate the Windows OS instead of a proper full shut down it can leave some hardware in a locked type state. Shut it down properly and test.
    – David
    Feb 6, 2022 at 6:26
  • What would be the problem if I hibernate them if they are in different physical drives? not partitions
    – Jann
    Feb 6, 2022 at 10:42
  • Status please...
    – heynnema
    Feb 13, 2022 at 16:32

1 Answer 1

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Windows/BIOS fast boot and hibernation can cause similar problems. Check your BIOS, and do this in Windows:

  • boot into Windows
  • open the Power control panel
  • choose change what the power buttons do
  • choose change options that are unavailable
  • uncheck fast startup
  • close the Power control panel
  • open an administrative command prompt window
  • type powercfg /h off
  • type chkdsk /f c:
  • approve to run chkdsk at next reboot
  • reboot into Windows to let chkdsk run on drive C:
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  • sorry, this did not work for me. my work around was that i never hibernated my windows and did not plug in my hub every time i switch OS
    – Jann
    Feb 17, 2022 at 17:03
  • @Jann re: "never hibernated my Windows" sounds like my answer should have solved that. Did you do both parts of my answer?
    – heynnema
    Feb 17, 2022 at 17:50

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