I installed Ubuntu on my HP Envy 360, but I couldn't wake up from suspend.
I installed mesa-utils
, xscreensaver
and gnome-screensaver
to solve this problem, but it doesn't work.
So, does anyone know how to fix this problem?
Postscript
Could you please elaborate as to what exactly fails while trying to wake from suspend? How are you attempting wake, what errors (if any) are shown, and how far does the computer boot (again - if at all)?
If i tried to wake up from suspend, the computer's power is still on and the screen is blank. And I cannot know what error happend because the screen is blank. Then I can use the computer with force reboot. I've never seen that the suspend worked.
Have you updated your BIOS/firmware to the latest HP offers and which kernel are you running?
I updated to latest BIOS F.19 yesterday but doesn't work on both kernel 5.3 and kernel 5.4. (ubuntu 19.10 and ubuntu 20.04)
Postscript
I noticed that the broblem is in desktop session because the suspend is worked on CUI (Ctrl+Alt+f4). But if it worked on CUI , I cloudn't login to GUI session.
$ sudo pm-suspend
[ 301.566028] amdgpu 0000:04:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0x387200040 flags=0x0070]
[ 301.566037] amdgpu 0000:04:00.0: AND-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0x387200040 flags=0x0070]
[ 302.588486] amdgpu 0000:04:00.0: [drm:amdgpu_ib_ring_tests [amdgpu]] *ERROR* IB test failed on gfx (-110).
[ 302.588572] [drm:amdgpu_device_delayed_init_work_handler [amdgpu]] *ERROR* ib ring test failed (-110).
## I pressed some keys, then the CUI session came back
$ reboot