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I have Ubuntu 11.10 64bit on HP ProBook 6560b. all my hardwars are recongized, but the finger print is not recongized. in the driver page of HP ProBook6560b i dont found the driver,

my device ID is: Bus 001 Device 003: ID 138a:003c Validity Sensors, Inc. VFS471 Fingerprint Reader

please help m

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You should get to this link. May this will solve your problem:

Edit : Hey type this code on your terminal : lsusb. There is a packaged called fprint available in this PPA However, if your device id does not appear in the list of "Supported" then your fingerprint is not supported. There is a Bug #285089 which details similar issue.

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  • i still the same problem, i have the error: bassel@IT-BASSEL:~$ sudo tf-tool --acquire Could not locate any suitable fingerprints matched with available hardware. [sudo] password for bassel: ThinkFinger 0.3 (thinkfinger.sourceforge.net) Copyright (C) 2006, 2007 Timo Hoenig <[email protected]> Initializing...USB device not found
    – bassel
    Apr 13, 2012 at 16:15
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    It seems that your hardware is not detected by ubuntu. I don't know how to fix this but BTW fingerprint is not so much important....
    – Ravi
    Apr 14, 2012 at 3:34
  • you are right thnak you very much for your help
    – bassel
    Apr 14, 2012 at 17:27

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