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I am running into an issue with my Dell PowerEdgee R610. I am new to the Ubuntu server world but have ran ubuntu desktop many of times.

When trying to run the network configuration, DHCP is enabled on the server BIOS but for some reason is not pulling an IP address to Eno1-4.

I tried setting a static from what I have in my router for the server,

Subnet: 192.168.1.0/24
Ipv4 addr: 192.168.1.118
Gateway: 192.168.1.1
Name Server:8.8.8.8

I set static routes in my router.

Any ideas?

I also wanted to add that my LCC for the server does ping out to websites properly. It has an internet connection that can do so.

Image for troubleshooting:

https://imgur.com/a/MWKNIwJ

https://imgur.com/a/MWKNIwJ

https://imgur.com/a/gMqeVit

dhclient -v

https://imgur.com/a/2YwGqCw

They were too large to upload to the post, and i couldnt find a way to save the CLI session on the bootable drive.

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16
  • Where did you set the static IP? Netplan?? Welcome to Ask Ubuntu.
    – chili555
    May 4, 2019 at 1:53
  • I set the static in the router for the server. I tried setting a static in the UEFI but it did not do anything.
    – Neman
    May 4, 2019 at 1:58
  • Edit your question and show me sudo lshw -C network and cat /etc/netplan/*.yaml and cat /etc/network/interfaces. Start comments to me with @heynnema or I may miss them.
    – heynnema
    May 4, 2019 at 13:54
  • Probable duplicate: askubuntu.com/questions/1138489/…
    – chili555
    May 4, 2019 at 14:02
  • @heynnema I tried running the script command to export a file of it onto the bootable but It does not save. Do you know a command I can use to export that info for you?
    – Neman
    May 4, 2019 at 15:18

3 Answers 3

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0

Dell PowerEdgee R610 may require additional, custom firmware. The installation should complain about the missing firmware with relevant messages, that may tell you what you're looking for.

If such messages does not show up, then you may want to try to use lshw to find your service tag.

sudo lshw | less

You should see something like:

product: PowerEdge R610
    vendor: Dell Inc.
    serial: XXXXXXX

Your serial will be there. You can copy it and paste at https://www.dell.com/support/ to find proper drivers.

You will not find Ubuntu drivers on Dell site probably, but you're looking for .bin files reated to Network devies.

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6
  • I will give this a try and see what I can do! Is there any way to run cli for ubuntu while it is trying to install?
    – Neman
    May 4, 2019 at 0:53
  • askubuntu.com/questions/735410/…
    – Comar
    May 4, 2019 at 1:08
  • So i wasn't able to find any drivers that seemed to affect the NIC. I did open the CLI though and was able to locate my NICs Logical names Eno1-4. When I tried a sudo ifconfig eno1 up, it returned SIOCSIFFLAGS: No such file or directory exists. When I run a ifconfig eno1 it does show that it is there.
    – Neman
    May 4, 2019 at 2:36
  • Seems to be driver related after some digging, I cannot find any drivers that would pertain to Ubuntu on Dell's website, would you possibly recommend any that may work?
    – Neman
    May 4, 2019 at 3:05
  • The drivers appear to be there.
    – heynnema
    May 4, 2019 at 22:36
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In Ubuntu 18.04 and later, ifup/down, implemented by /etc/network/interfaces, is replaced by netplan. Therefore, please revert the faulty entries. From the terminal:

sudo nano /etc/network/interfaces

Take out all the entries except:

auto lo
iface lo inet loopback

Save (Ctrl+o followed by Enter) and exit (Ctrl+x) the text editor.

Next, let's clean up your netplan file:

sudo nano /etc/netplan/01-netcfg.yaml

Change the file to read:

network:
  version: 2
  renderer: networkd
  ethernets:
    eno1:
      dhcp4: true

Netplan is very specific about indentation and spacing. Please proofread carefully twice. Follow with:

sudo netplan generate
sudo netplan apply

After these changes, reboot and let us see:

sudo dhclient -v

We hope will find out which interface has the ethernet cable attached and then amend the yaml file accordingly if it isn't eno1.

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6
  • Changed the config, returned RTNETlink answers: No such file or directory D:
    – Neman
    May 4, 2019 at 21:08
  • May we see the Imgur? Also, in sudo lshw -C network, are all interfaces still disabled?
    – chili555
    May 4, 2019 at 21:20
  • I got the same exact results from before, still disabled..
    – Neman
    May 4, 2019 at 23:49
  • Let's see if we can find out why. dmesg | grep -e eno -e bnx Is there an option to enable/disable ethernet in the BIOS?
    – chili555
    May 5, 2019 at 0:52
  • The BIOS has ethernet on, I was able to confirm this by a ping test from the LCC in the Dell UEFI. It pinged out to the internet. It seems to be only Ubuntu that can't manage to use it.
    – Neman
    May 5, 2019 at 1:07
0

I have the same problem like you. After boot I type dmesg | grep bnx2

bnx2: Can't load firmware file "bnx2/bnx2-mips-09-6.2.1b.fw"

I find an answer in Broadcom NetXtreme II BCM5716 Ethernet controller unclaimed after update to 16.04 server

Download the firmware and copy to my server, and modprobe bnx2

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