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After installing Epson driver (imagescan-bundle-ubuntu-16.04-1.3.28.x86.deb.tar.gz), Image Scan opens Scanning Dialog in which I can make preview, but when I order scanning, it shows window to choose type of file and choose place on disc to save it, but after scanning (scanner is working) there is no file on disc.

Using lsusb:

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

**Bus 001 Device 003: ID 04b8:013c Seiko Epson Corp.** 

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

.

Using sane-find-scanner:

could not open USB device 0x1d6b/0x0003 at 002:001: Access denied (insufficient permissions)

**found USB scanner (vendor=0x04b8 [EPSON], product=0x013c) at libusb:001:003**

could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)

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xsane could not find any device.

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2 Answers 2

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in this post

Epson GT-S50 scanner not working after upgrade to 18.04 from 16.04

that referred to a long bug report https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1728012

it was recommended that one set up symbolic links

sudo ln -sfr /usr/lib/sane/libsane-epkowa* /usr/lib/x86_64-linux-gnu/sane

and create a 55-epson-libsane.rules file in /etc/udev/rules.d/

if one uses gedit, Ubuntu is moving towards using

gedit admin:///etc/udev/rules.d/55-epson-libsane.rules

and that should open a blank file,(whose name is 55-epson-libsane.rules) into which you paste the script in the above post; save; close; reboot

does any of this help?

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  • My Xubuntu is 32 bit, so there is no such directory as /usr/lib/x86_64-linux-gnu/sane also /usr/lib/sane doesn't exist. I made the file 55-epson-libsane.rules but it doesn't works. Scanner makes preview and scans, but it not saves scan to a file. Jun 5, 2018 at 12:13
  • which version of ubuntu are you running please?
    – pdc
    Jun 5, 2018 at 19:23
  • Ubuntu 16.04.4 LTS Jun 6, 2018 at 8:03
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When I made the file 55-epson-libsane.rules with content taken from bug report (https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1728012), I obtais strange situation: Image Scan (from Epson) still doesn't save files, Simple Scan (instaleed with Xubuntu) recognised scanner but doesn't scan, but XSane Image scanning program recognises scanner, scans and saves files to disc. It looks like funcionally problem is solved, but not completely until the end.

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