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I am using Ubuntu 16.04 LTS in my lab and tried to install HP LaserJet Pro 402dn which is a network printer via an ethernet. I have tried using the suggested methods i.e., add printer > device url > installing driver and all...

The problem I am facing is whenever I try to print anything, the queue status shows Processing - Not connected?

I have CUPS already installed on my system and I have allowed the printer IP on the firewall as well. Can someone suggest me how to get rid of this? enter image description here

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  • Is it connected by ethernet to the router? Does it have it's own (reserved) IP address? What URI did you use? Is hplip installed? If so, your Ubuntu system should auto-detect the printer.
    – chili555
    Apr 6, 2018 at 15:11
  • It is connected via ethernet and I have already installed hplip. The problem is now solved. I was not being able to ping that was shown in the printer LCD. I have changed that IP and now everything is working fine. Thanks for your time!
    – Nash J.
    Apr 6, 2018 at 15:29
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    Awesome! Glad it's working.
    – chili555
    Apr 6, 2018 at 15:30

1 Answer 1

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Answered by OP in question:

I was not able to ping to the IP that the printer LCD was showing. I have changed the IP through the printer and reinstalled the printer on my computer. Things are working fine now.

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