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I installed hplip and etc, but still my printer (HP LaserJet 1020) is not working when I'm trying to print a test page. A massage shows me that the printer printed this job but nothing happens on printer. I tested anything.

Please help and advice something.

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  • Please be more specific, how did you installed it, the whole procedure.. when you type lsusb do you see your printer among other usb devices? Mar 2, 2018 at 15:25
  • #spaceman11x yes when im typing """lsusb""" ican see my device
    – arash
    Mar 2, 2018 at 15:36
  • 2
    Possible duplicate of Cannot compile HPLIP
    – N0rbert
    Mar 2, 2018 at 15:44
  • #N0rbert but my hplip is installed whiteout any problem
    – arash
    Mar 2, 2018 at 15:47
  • Please edit the question with additional information instead of burying the information in comments
    – user535733
    Mar 2, 2018 at 17:15

1 Answer 1

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I've configured it today for 19.10 the next way.

First of all I've tried to run hp-check in terminal to see what is wrong with it and it said it requires some packages that are not installed. But it didn't help to resolve the issue. Finally, I've realized I need to install the newest phlip from here and install it:

cd ~/Downloads
chmod +x hplip-3.20.3.run
sh ./hplip-3.20.3.run

I had previous version of hplip, so current version of phlip asked if I want to remove it to avoid conflicts and I've accepted. Then I've run the sh ./hplip-3.20.3.run command again because of I didn't see hp utils installed.

The second time I was answering the next way:

Please choose the installation mode (a=automatic*, c=custom, q=quit) : a
Is "Ubuntu 19.10" your correct distro/OS and version (y=yes*, n=no, q=quit) ? y
Please enter the sudoer (spacer)'s password:     # here I've entered my user's password
Please read the installation notes. Press <enter> to continue or 'q' to quit: # here I've hit <kbd>Enter</kbd>
Would you like to have this installer install the hplip specific policy/profile (y=yes*, n=no, q=quit) ? y
Do you want to install these missing dependencies (y=yes*, n=no, q=quit) ? y
HPLIP-3.20.3 exists, this may conflict with the new one being installed.
Do you want to ('i'= Remove and Install*, 'q'= Quit)?    :i

Then it asked me Do you want to check for HPLIP updates?. (y=yes*, n=no) : y and I've said yes, but then interrupted that process.

But without hplip plugin it refused to work. So I've run:

hp-doctor

It said everything is OK except the

error: Required plug-in status: Not installed

and then it asked if I want to install the plugin:

Checking for HP Properitery Plugin's....
Plugin's are missing. Press 'y' to install the plugin(y=yes*, n=no):y

-----------------------------------------
| PLUG-IN INSTALLATION FOR HPLIP 3.20.3 |
-----------------------------------------

  Option      Description                                       
  ----------  --------------------------------------------------
  d           Download plug-in from HP (recommended)            
  p           Specify a path to the plug-in (advanced)          
  q           Quit hp-plugin (skip installation)                

Enter option (d=download*, p=specify path, q=quit) ? d

error: Unable to recieve key from keyserver
Do you still want to install the plug-in? (y=yes, n=no*, q=quit) ? y

Do you accept the license terms for the plug-in (y=yes*, n=no, q=quit) ? y
Please enter the sudoer (spacer)'s password: 

Downloading firmware to device hp:/usb/HP_LaserJet_1020?serial=FN0D69G...
Firmware download successful.

After that it prints a test page and documents.

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