at the very beginning sound was working using the motherboard line out
jack.
A few days ago the motherboard line out
jack went bad. The sound is awfully robotic and unintelligible. The jack on the case front panel gives no sound at all (I hadn't tried it before, because I was using the motherboard line out
on the back).
Computer is 3 weeks old:
I've tried many things: pavucontrols, reloading/restarting alsa and pulseaudio, adding lines like options snd-hda-intel model=auto
, installing graphics card driver but nothing seems to work.
A few additional info:
Ubuntu
$ lsb_release -a | grep Description
Description: Ubuntu 20.04.4 LTS
Kernel
$ uname -a
Linux dodo 5.13.0-37-generic #42~20.04.1-Ubuntu SMP Tue Mar 15 15:44:28 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux
Mobo
$ sudo dmidecode -t 2 | grep "Manufacturer\|Product"
Manufacturer: Gigabyte Technology Co., Ltd.
Product Name: Z690 AORUS PRO
Audio
$ lspci -v | grep Audio
00:1f.3 Audio device: Intel Corporation Device 7ad0 (rev 11)
01:00.1 Audio device: NVIDIA Corporation GP107GL High Definition Audio Controller (rev a1)
Subsystem: Gigabyte Technology Co., Ltd GP107GL High Definition Audio Controller
Graphics card
$ cat /proc/asound/card*/codec* | grep Codec
Codec: Nvidia GPU 80 HDMI/DP
Update: additional information
$ pactl list sinks
Sink #5
State: SUSPENDED
Name: alsa_output.usb-Generic_USB_Audio-00.analog-stereo
Description: USB Audio Analog Stereo
Driver: module-alsa-card.c
Sample Specification: s16le 2ch 44100Hz
Channel Map: front-left,front-right
Owner Module: 26
Mute: no
Volume: front-left: 65536 / 100% / 0,00 dB, front-right: 65536 / 100% / 0,00 dB
balance 0,00
Base Volume: 65536 / 100% / 0,00 dB
Monitor Source: alsa_output.usb-Generic_USB_Audio-00.analog-stereo.monitor
Latency: 0 usec, configured 0 usec
Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY
Properties:
alsa.resolution_bits = "16"
device.api = "alsa"
device.class = "sound"
alsa.class = "generic"
alsa.subclass = "generic-mix"
alsa.name = "USB Audio"
alsa.id = "USB Audio"
alsa.subdevice = "0"
alsa.subdevice_name = "subdevice #0"
alsa.device = "0"
alsa.card = "2"
alsa.card_name = "USB Audio"
alsa.long_card_name = "Generic USB Audio at usb-0000:00:14.0-4, high speed"
alsa.driver_name = "snd_usb_audio"
device.bus_path = "pci-0000:00:14.0-usb-0:4:1.0"
sysfs.path = "/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/sound/card2"
udev.id = "usb-Generic_USB_Audio-00"
device.bus = "usb"
device.vendor.id = "0414"
device.vendor.name = "Giga-Byte Technology Co., Ltd"
device.product.id = "a012"
device.product.name = "USB Audio"
device.serial = "Generic_USB_Audio"
device.string = "front:2"
device.buffering.buffer_size = "352800"
device.buffering.fragment_size = "176400"
device.access_mode = "mmap+timer"
device.profile.name = "analog-stereo"
device.profile.description = "Analog Stereo"
device.description = "USB Audio Analog Stereo"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-usb"
Ports:
analog-output-speaker: Speakers (priority: 10000, not available)
analog-output-headphones: Headphones (priority: 9900, available)
Active Port: analog-output-headphones
Formats:
pcm
$ pactl list cards
Card #0
Name: alsa_card.pci-0000_01_00.1
Driver: module-alsa-card.c
Owner Module: 7
Properties:
alsa.card = "1"
alsa.card_name = "HDA NVidia"
alsa.long_card_name = "HDA NVidia at 0x53080000 irq 17"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:01:00.1"
sysfs.path = "/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1"
device.bus = "pci"
device.vendor.id = "10de"
device.vendor.name = "NVIDIA Corporation"
device.product.id = "0fb9"
device.product.name = "GP107GL High Definition Audio Controller"
device.string = "1"
device.description = "GP107GL High Definition Audio Controller"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
Profiles:
output:hdmi-stereo: Digital Stereo (HDMI) Output (sinks: 1, sources: 0, priority: 5900, available: no)
output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (sinks: 1, sources: 0, priority: 5700, available: no)
output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (sinks: 1, sources: 0, priority: 5700, available: no)
output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (sinks: 1, sources: 0, priority: 5700, available: no)
output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (sinks: 1, sources: 0, priority: 5700, available: no)
output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (sinks: 1, sources: 0, priority: 600, available: no)
output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (sinks: 1, sources: 0, priority: 600, available: no)
output:hdmi-stereo-extra5: Digital Stereo (HDMI 6) Output (sinks: 1, sources: 0, priority: 5700, available: no)
output:hdmi-surround-extra5: Digital Surround 5.1 (HDMI 6) Output (sinks: 1, sources: 0, priority: 600, available: no)
output:hdmi-surround71-extra5: Digital Surround 7.1 (HDMI 6) Output (sinks: 1, sources: 0, priority: 600, available: no)
off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
Active Profile: off
Ports:
hdmi-output-0: HDMI / DisplayPort (priority: 5900, latency offset: 0 usec, not available)
Properties:
device.icon_name = "video-display"
Part of profile(s): output:hdmi-stereo, output:hdmi-surround, output:hdmi-surround71
hdmi-output-1: HDMI / DisplayPort 2 (priority: 5800, latency offset: 0 usec, not available)
Properties:
device.icon_name = "video-display"
Part of profile(s): output:hdmi-stereo-extra1, output:hdmi-surround-extra1, output:hdmi-surround71-extra1
hdmi-output-2: HDMI / DisplayPort 3 (priority: 5700, latency offset: 0 usec, not available)
Properties:
device.icon_name = "video-display"
Part of profile(s): output:hdmi-stereo-extra2, output:hdmi-surround-extra2, output:hdmi-surround71-extra2
hdmi-output-3: HDMI / DisplayPort 4 (priority: 5600, latency offset: 0 usec, not available)
Properties:
device.icon_name = "video-display"
Part of profile(s): output:hdmi-stereo-extra3, output:hdmi-surround-extra3, output:hdmi-surround71-extra3
hdmi-output-4: HDMI / DisplayPort 5 (priority: 5500, latency offset: 0 usec, not available)
Properties:
device.icon_name = "video-display"
Part of profile(s): output:hdmi-stereo-extra4, output:hdmi-surround-extra4, output:hdmi-surround71-extra4
hdmi-output-5: HDMI / DisplayPort 6 (priority: 5400, latency offset: 0 usec, not available)
Properties:
device.icon_name = "video-display"
Part of profile(s): output:hdmi-stereo-extra5, output:hdmi-surround-extra5, output:hdmi-surround71-extra5
Card #1
Name: alsa_card.usb-Generic_USB_Audio-00
Driver: module-alsa-card.c
Owner Module: 26
Properties:
alsa.card = "2"
alsa.card_name = "USB Audio"
alsa.long_card_name = "Generic USB Audio at usb-0000:00:14.0-4, high speed"
alsa.driver_name = "snd_usb_audio"
device.bus_path = "pci-0000:00:14.0-usb-0:4:1.0"
sysfs.path = "/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/sound/card2"
udev.id = "usb-Generic_USB_Audio-00"
device.bus = "usb"
device.vendor.id = "0414"
device.vendor.name = "Giga-Byte Technology Co., Ltd"
device.product.id = "a012"
device.product.name = "USB Audio"
device.serial = "Generic_USB_Audio"
device.string = "2"
device.description = "USB Audio"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-usb"
Profiles:
input:analog-stereo: Analog Stereo Input (sinks: 0, sources: 1, priority: 65, available: no)
input:iec958-stereo: Digital Stereo (IEC958) Input (sinks: 0, sources: 1, priority: 32823, available: yes)
output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 39268, available: yes)
output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (sinks: 1, sources: 1, priority: 6565, available: yes)
output:analog-stereo+input:iec958-stereo: Analog Stereo Output + Digital Stereo (IEC958) Input (sinks: 1, sources: 1, priority: 39323, available: yes)
output:iec958-stereo: Digital Stereo (IEC958) Output (sinks: 1, sources: 0, priority: 38268, available: yes)
output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5565, available: yes)
output:iec958-stereo+input:iec958-stereo: Digital Stereo Duplex (IEC958) (sinks: 1, sources: 1, priority: 38323, available: yes)
off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
Active Profile: output:analog-stereo+input:iec958-stereo
Ports:
analog-input-mic: Microphone (priority: 8700, latency offset: 0 usec, not available)
Properties:
device.icon_name = "audio-input-microphone"
Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:iec958-stereo+input:analog-stereo
analog-input-linein: Line In (priority: 8100, latency offset: 0 usec, not available)
Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:iec958-stereo+input:analog-stereo
iec958-stereo-input: Digital Input (S/PDIF) (priority: 0, latency offset: 0 usec)
Part of profile(s): input:iec958-stereo, output:analog-stereo+input:iec958-stereo, output:iec958-stereo+input:iec958-stereo
analog-output-speaker: Speakers (priority: 10000, latency offset: 0 usec, not available)
Properties:
device.icon_name = "audio-speakers"
Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-stereo+input:iec958-stereo
analog-output-headphones: Headphones (priority: 9900, latency offset: 0 usec, available)
Properties:
device.icon_name = "audio-headphones"
Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-stereo+input:iec958-stereo
iec958-stereo-output: Digital Output (S/PDIF) (priority: 0, latency offset: 0 usec)
Part of profile(s): output:iec958-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-stereo+input:iec958-stereo
Any help is greatly appreciated.
pactl list sinks
will tell us, what outputs you have andpactl list cards
will tell us about your hardware. Copy the result into your question as you've done with the other information