Because of the whole Covid-19-situation I need to be able to use Skype on my relatively new Dell Vostro 5590 laptop. Unfortunately I can't get the webcam to work. It shows me a black screen (in Skype and Cheese and what-have-you). I also installed guvcview, but that hasn't proven useful. It's an integrated HD webcam. I already checked that my user is added to the video group.
Any help is appreciated... Is there a special linux driver that I can install?
Not sure what info to provide, but here is the output of lsusb
:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0bda:565a Realtek Semiconductor Corp.
Bus 001 Device 003: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
And lspci
gives
00:00.0 Host bridge: Intel Corporation Device 9b61 (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation Device 9b41 (rev 02)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0c)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Device 02f9
00:13.0 Serial controller: Intel Corporation Device 02fc
00:14.0 USB controller: Intel Corporation Device 02ed
00:14.2 RAM memory: Intel Corporation Device 02ef
00:14.3 Network controller: Intel Corporation Device 02f0
00:15.0 Serial bus controller [0c80]: Intel Corporation Device 02e8
00:16.0 Communication controller: Intel Corporation Device 02e0
00:17.0 SATA controller: Intel Corporation Device 02d3
00:1c.0 PCI bridge: Intel Corporation Device 02bc (rev f0)
00:1d.0 PCI bridge: Intel Corporation Device 02b0 (rev f0)
00:1d.4 PCI bridge: Intel Corporation Device 02b4 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device 0284
00:1f.3 Multimedia audio controller: Intel Corporation Device 02c8
00:1f.4 SMBus: Intel Corporation Device 02a3
00:1f.5 Serial bus controller [0c80]: Intel Corporation Device 02a4
01:00.0 3D controller: NVIDIA Corporation Device 1d13 (rev a1)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
03:00.0 Non-Volatile memory controller: Device 1e0f:0001
But I think there's no webcam info in there...
Also when I look through the information I get from dmesg | less
I see:
[ 2.311696] uvcvideo 1-6:1.0: Entity type for entity Realtek Extended Controls Unit was not initialized!
and
[ 2.311740] input: Integrated_Webcam_HD: Integrate as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.0/input/input6
[ 2.311797] usbcore: registered new interface driver uvcvideo
[ 2.311798] USB Video Class driver (1.1.1)
But I don't know what I can do with that! Any suggestions? A little note: Ubuntu was not preinstalled on this laptop. I installed it myself.
EDIT: I launched gucview and tried to capture some photos. I got this in terminal:
ALSA lib pcm_dmix.c:1052:(snd_pcm_dmix_open) unable to open slave
ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.rear
ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.center_lfe
ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.side
ALSA lib pcm_route.c:867:(find_matching_chmap) Found no matching channel map
ALSA lib pcm_dmix.c:1052:(snd_pcm_dmix_open) unable to open slave
Cannot connect to server socket err = No such file or directory
Cannot connect to server request channel
jack server is not running or cannot be started
JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
Thanks and stay healthy!