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this is my first question on askubuntu, if i did a mistake, please tell me.

The Problem: I want to use my Kodak i2400 scanner on my PC with Ubuntu 18.04 LTS (x64) installed.

I downloaded the official drivers from the manufacturer-page and installed it. During the installation there is the first inconsistency i noticed that the setup - the script says that SANE is not installed (but it is). So if i continue the installation despite the SANE is not recognized, it tells me the Software installation is complete and indeed in the folder /etc/sane.d/ there is a new file called kds_i2000.conf.

Now when i connect my scanner, nothing happens, i tried: scanimage -L -> it tells me "No scanners were identified ..." sane-find-scanner -> it tells me "... No USB scanners found ..." starting xsane or gscan2pdf -> a popup shows "no devices available" and "no devices found"

So i tried using the same scanner on my notebook with Ubuntu 16.04 LTS installed and everything worked as expected, i was able to scan and none of this problems occur.

Has anything changed at the sane driver? i dont know why sane is not recognizing the scanner.

I would be very thankful for help, regards

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  • According to the scanners driver page, the driver was tested on Ubuntu 16.04. Until they come out with an updated driver, I don't think there is much you can do unless you revert back to Ubuntu 16.04. Maybe others here will have an idea or two, however.
    – CPH
    Aug 10, 2018 at 19:59
  • Ok, i sent a message to the support. They said they would forward that to the appropriate department.
    – Hunte060708
    Aug 16, 2018 at 5:44

2 Answers 2

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Sorry for late reply. This was my solution:

  1. Disconnect scanner.
  2. Download the official driver
  3. Open terminal and install the driver (./setup)
  4. run this command: sudo ln -sfr /usr/lib/sane/libsane-kds* /usr/lib/x86_64-linux-gnu/sane
  5. Connect the scanner and scan

This solution was provided to me by kodak support. Tested by me with Ubuntu 18.04 LTS and the program "simple scan".

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Hi I had the problem that the XSane scanner did not show the pre-scan immage. Was all messed up. After deleting and re-install it refuses. Some library clash with N-Vidia driver. However simple scan keeps on working after the move to 18.04LTS

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