Summary
For some reason Ubuntu loses track of the IP address associated with the router URL that processes the login to the router. I posted an answer that addresses this. Look for the IP address of the router on your phone and put that in /etc/hosts
under the name that is attempting to process your router login. That solved it for me. There are other answers as well in case the SB setup is different where you are at.
Details
One post I found on my phone said to add the host IP of the connection service to /etc/hosts
. The url displayed in the browser address bar is:
https://sbux-portal.globalreachtech.com/check?cmd=login&mac=a0:88:39:65:f0:cc&essid=Google%20Starbucks&ip=172.31.98.108&apname=24%3Ade%3Ac6%3Ace%3A49%3Af6&apmac=24%3Ade%3Ac6%3Ace%3A49%3Af6&vcname=S17730-VC&switchip=aruba.odyssys.net&url=http%3A%2F%2Fdetectportal.firefox.com%2Fsuccess.txt
So I did that, but the result is the same. Any ideas? Starbucks is the only WIFI I cannot connect to.
Please update us if you know when Google WIFI / Starbucks has fixed this issue.
I tried using a different mac address using macchanger:
Permanent MAC: a0:88:69:15:f0:cc (Intel Corporate)
New MAC: 00:11:22:33:44:55 (CIMSYS Inc)
However that did not work.
Today April 18 I tried a completely different laptop and I'm still getting the same hangup. The message says:
Error resolving "aruba.odyssys.net": Name or service not known.
So so far nothing is working for me. Been on contact with both Starbucks WIFI support and their general customer support and so far no one can provide an estimate on when or if ever this will be fixed. Starbucks support gave me this reference number:
180413-010073
They said to call Wifi support and give the the number and they will fix this. When I did Wifi Support said they don't need the number and there's nothing they can do. For a company that goes out of it's way to provide great customer experiences this is pretty sad. It's been over a month since they rolled this out and still no fix.
When attempting to connect in a browser this is the url it redirects to and hangs https://aruba.odyssys.net/cgi-bin/login
.
Update
Also tried using my phone MAC address today. It did not work. The Starbucks Wifi thought I was a new laptop, and so it opened the initial splash page signup again, but after completing the entries it still hangs on https://aruba.odyssys.net/cgi-bin/login
.