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had a similar problem (albeit with a different headset) and found the solution here: https://chrisjean.com/fix-for-usb-audio-is-too-loud-and-mutes-at-low-volume-in-ubuntu/ I recomend you follow the advice in the above link but I've copied the relevant sections in case the website or post disappears in the future. Open a terminal (CTRL + ALT + T) and ...



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