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I had same issue, the mute button on keyboard stopped working and I couldn't hear anything through settings, it just reverted to mute. TO SOLVE: Continue to press the - sound key on the keyboard. Then increase again using the + on the keyboard. It resets, hey presto!!!


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This was fixed by manually loading snd_hda_intel, accessing volume settings by typing alsamixer at the console and then turning down the volumes from the red area. This seems to have stopped the sound from being all static. These levels were then saved by issuing the command: sudo alsactl store The module was set to load at boot by adding: snd_hda_intel ...



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