Questions tagged [ubuntu-advantage]

Ubuntu Advantage was a commercial support package offered by Canonical. It included 10 years of software updates for packages in the Main repository, as well as kernel livepatching for selected kernel lines. This was rebranded as Ubuntu Pro in January 2023.

Filter by
Sorted by
Tagged with
1 vote
2 answers
1k views

Can I decrease active machine counts of Ubuntu Pro?

I'm a free Ubuntu Pro user. I have detached my machine and attached again. The active machines increased to three. But I have two machines attached actually. Can I decrease active machine counts?
W. Amayumi's user avatar
3 votes
1 answer
750 views

Can I switch Ubuntu Pro machine registration?

I have a server that I would like to hand over to somebody else. It's currently attached to the Ubuntu Pro free tier, registered to my Ubuntu One account so I'd like that to be on their ID. What's the ...
TommyPeanuts's user avatar
  • 1,073
6 votes
1 answer
3k views

What is the difference between realtime-kernel and livepatch in Ubuntu Advantage (Pro)?

I wanted to test Ubuntu Advantage/Pro options on my system: ~$ ▶ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.1 LTS Release: 22.04 Codename: ...
Krzysztof J. Obara's user avatar
0 votes
0 answers
53 views

fips diables wireless interface

I enable fips through https://ubuntu.com/security/certifications/docs/fips-enablement, but after rebooting, the wireless interface disappears and mousepad gets disabled. Where can I re-enable them? '...
kegdeg's user avatar
  • 1
5 votes
0 answers
1k views

failed to process /proc/version_signature

I started a docker container and then installed ubuntu-advantage-tools in the container, although had following error messages during the installation, i assume it does not matter. debconf: unable to ...
jake's user avatar
  • 51
2 votes
0 answers
482 views

Apache fails to start when running in FIPS mode

Problem Description According to the Ubuntu FIPS 140-2 FAQ document Apache2 is "known to work" when the Ubuntu Pro FIPS 140-2 modules are installed. However when I turn on the SSLFIPS ...
Mark Riddell's user avatar
1 vote
1 answer
3k views

Does removing 20apt-esm-hook.conf disable security updates before ESM period starts?

In this answer, it says removing /etc/apt/apt.conf.d/20apt-esm-hook.conf makes the upgrade summary go from: 42 upgraded, 5 newly installed, 0 to remove and 0 not upgraded. 29 standard security ...
gfaster's user avatar
  • 13
2 votes
0 answers
529 views

Detach machine that is no longer in use from Ubuntu Advantage / UA

similar to this question, How do I remove machines from my subscription if I can no longer access them? Background: I have a dead OS build attached to my UA subscription. In fact I reinstalled with a ...
DANgerous's user avatar
0 votes
1 answer
843 views

Liveptach services can't get authorized

I can't login into my Ubuntu accounts through gnome-control-center's "Online Accounts" Tab since it is raising error with "Error Connecting Ubuntu Single Sign-On server: \n Something ...
Zorono's user avatar
  • 41
1 vote
0 answers
228 views

ua fips enable failed and disable failing with errors

I have tried enabling 'ua enable fips', halfway through got errors and the dpkg process was stuck. ua status shows fips enabled, the kernels were installed, and fips default kernel loading fails. I ...
curious's user avatar
  • 11
0 votes
0 answers
198 views

Ubuntu Advantage with Landscape

I've set up a Landscape on-premise server and i've attached a ubuntu 20.04 machine, which is disconnected from internet. I would like to enable UA subscription in order to use ua usg for cis ...
Hetfield's user avatar
1 vote
1 answer
2k views

How do I enable fips when I have fips-updates enabled?

For some reason, https://ubuntu.com/blog/running-fips-140-workloads-on-ubuntu in the enable fips section instructed to do a "ua enable fips-updates" instead of ua enable fips and now my ...
Terry's user avatar
  • 13
2 votes
1 answer
1k views

Ubuntu 20.04 LTS Failed Remove FIPS Packages

I have Ubuntu 20.04 Server with FIPS Kernel and Package enabled. The problem is some of our application need specific version of openssl which is not compatible with the openssl provided by FIPS ...
khgasd652k's user avatar
0 votes
2 answers
1k views

Understanding the output of ubuntu-security-status

# ubuntu-security-status X packages installed, of which: Y receive package updates with LTS until 4/2025 The output does not mention ESM. I activated my UA subscription on this machine, and the ...
Lasse Kliemann's user avatar
0 votes
0 answers
94 views

Is it possible to enable and subscribe to Ubuntu Advantage from a disconnected server?

I would like to use Ubuntu Advantage to obtain FIPS compliant modules, however, my server is in a closed-loop environment. Is it possible to activate a UA subscription and migrate packages without a ...
W3Stack's user avatar
  • 11
0 votes
0 answers
115 views

Unable to enable Ubuntu Advantage (ua)

I have added the ua token, but unable to enable the services, even with the command sudo ua enable .
Manoov's user avatar
  • 1
4 votes
1 answer
2k views

How to change ua-timer.timer schedule?

I have specific schedules for my servers to go to the internet to update, currently have unattended updates schedule configured for a specific time of the day every day. It appears ubuntu advantage ...
user avatar
0 votes
1 answer
2k views

Package upgrade failing ubuntu-advantage-tools and libfprint-2-2 [duplicate]

I am aware of Error Upgrading ubuntu-advantage-tools and the corresponding bug. I checked and made sure that the latest patch provided by Richard Harding is present on my machine. I also installed ...
LuciferMorningstar's user avatar
9 votes
0 answers
570 views

Ubuntu Advantage subscriptions show 3 machine but only 1 machine known. How to gain the 2 subscriptions slot?

I just checked that from my Ubuntu Advantage subscriptions, there is 3 machine connected to my subscriptions. The problem is, the only machine that actually use the subscriptions only 1. I don't know ...
khgasd652k's user avatar
13 votes
2 answers
11k views

What is Ubuntu Advantage doing on my (fully supported) 20.04 box, what is it checking for twice a day, and can I get rid of it?

This is an update of What is Ubuntu Advantage doing on my (fully supported) 18.04 box, what is it checking for twice a day, and can I get rid of it? for 20.04, because the answer is different. Re: ...
Organic Marble's user avatar
7 votes
1 answer
4k views

What is Ubuntu Advantage doing on my (fully supported) 18.04 box, what is it checking for twice a day, and can I get rid of it?

Doing a little light reading in my server's /var/log/ directory today and found some logs I'm not familiar with - ubuntu-advantage.log. The log has repeating contents like this 2021-08-01 03:25:21,947 ...
Organic Marble's user avatar
0 votes
1 answer
330 views

fips-updates UA service does not seem to disable MD5

I have fips-updates enabled on an Ubuntu 20.04.2 EC2 instance through Ubuntu Advantage, but MD5 still seems to be allowed and working. $ sudo ua status SERVICE ENTITLED STATUS DESCRIPTION ......
Brad Solomon's user avatar
2 votes
0 answers
163 views

Trying to update ubuntu-minimal on WSL2 running Ubuntu 20.04.2 LTS

When trying to update ubuntu-minimal I get the following error: Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and ...
Brainz80's user avatar
2 votes
2 answers
4k views

Getting Errors trying to attach ua token

I am trying to enable ESM on my 16.04 VPS server, but I am getting errors trying to connect to the canonical server. The error I am getting after running the ssh command # sudo ua attach C122..... is: ...
Tezalsec's user avatar
0 votes
1 answer
4k views

Where to find UA token in Ubuntu Advantage?

I bought UA for one of my units (ran out of free tokens) and I now have that machine inside Landscape. However, if I run apt upgrade it tells me another 138 additional updates are available with UA ...
boudewijnbee's user avatar
3 votes
1 answer
2k views

ua - ubuntu-advantage unit installed but not subscribed

I am not a Ubuntu Advantage subscriber but there's this systemd unit active and waiting on my 21.04 ua-messaging.timer loaded active waiting Ubuntu Advantage update messaging Ubuntu Advantage I ...
Stephen Boston's user avatar
1 vote
1 answer
210 views

Ubuntu Advantage virtual server rotation

I want to get Ubuntu Advantage licence for virtual servers. Some of those servers are in an AWS auto-scaling group. The maximum number of servers is fixed, but there may be less running, and they get ...
Glenn Slaven's user avatar
0 votes
1 answer
363 views

Ubuntu advantage, Certified Windows drivers for KVM guests

I have Ubuntu advantage essential for our server, does anyone knows where I can download "Certified Windows drivers for KVM guests"? Johan
john doe's user avatar
0 votes
1 answer
778 views

Ubuntu ESM how are tokens distributed?

We are looking into getting into the Ubuntu Advantage program, especially for it's ESM program. The Ubuntu pages clearly describe how it is to be enabled on Ubuntu systems, like so: sudo ubuntu-...
user avatar
2 votes
1 answer
846 views

What updates /var/cache/ubuntu-advantage-tools/ubuntu-advantage-status.cache?

After logging into 18.04.1 LTS, motd shows (among other things): - Livepatch server check failed. Digging into motd I see that this message is generated by a script residing in /etc/update-motd.d/...
marvhen's user avatar
  • 285
1 vote
1 answer
1k views

How do I obtain token used to enable ubuntu-advantage esm?

Per the instructions in https://www.ubuntu.com/support/esm, I should be able to enable esm by running sudo ubuntu-advantage enable-esm [ENTER TOKEN]. I've purchased "Ubuntu Advantage - Essentials" ...
user3108049's user avatar
3 votes
1 answer
284 views

Landscape Trial Limitations

I am currently using the Landscape Saas trial with 30 desktops. Once the trial is over, can I purchase 30 ubuntu advantage desktop licenses and continue to use the same landscape "domain" with out ...
Andrew's user avatar
  • 797
0 votes
2 answers
602 views

program installation permission denied chimera

I am not able to install any program i am getting permission denied bash
sriram raghavan's user avatar
18 votes
1 answer
600 views

How does 24/7 support in Ubuntu Advantage work

I would like to achieve shorter downtime this year when dealing with my server issues, considering to buy support for several of my servers in Ubuntu Advantage service, I know I may contact Canonical ...
Mike's user avatar
  • 5,681
3 votes
1 answer
584 views

What is Knowledge Base in Ubuntu Advantage support package?

In Ubuntu Advantage support package, paid commercial service provided by Canonical, one of the mentioned features is The Canonical Knowledge Base and official description is: Technical library ...
Mike's user avatar
  • 5,681
4 votes
1 answer
125 views

Purchasing Landscape

My organisation is interested in purchasing Ubuntu Advantage Essential Server, in order to use Landscape. But I have filled every forms I have found on Canonical's web site and on their "shop", and ...
Ignatius's user avatar
  • 101
2 votes
1 answer
345 views

limitations of install-ubuntu-openstack

I'd like to deploy cloud/install-ubuntu-openstack on a cluster of 15 8-core blades. Will the packaged offered for free at: Build OpenStack with conjure-up | Download | Ubuntu allow me to expand to 13 ...
Jan Balewski's user avatar
0 votes
1 answer
501 views

How can I buy Canonical Ubuntu Advantage licence for Ubuntu OS installed on one of cloud VM and how can I apply that licence

I have Ubuntu installed in a cloud VM,how can I buy Canonical's Ubuntu Advantage service? Can I buy it and apply it to Ubuntu install on my cloud VM? Will this license provide me any Ubuntu Bug ...
user280704's user avatar
1 vote
2 answers
163 views

Can less than a 5 pack for Ubuntu Advantage Desktop be purchased?

I was wondering if there is anyway to get a single, or maybe 3 pack, no need for 5?
Michael G.'s user avatar
9 votes
1 answer
271 views

What are the "complex legal concerns" negated by Ubuntu Advantage?

I am looking at the benefits of subscribing to Ubuntu Advantage and I have noticed the following line in the list of benefits to being a Ubuntu Advantage subscriber: Legal coverage: IP ...
Flyk's user avatar
  • 1,480
0 votes
1 answer
243 views

Does Ubuntu Advantage Advanced services support Ubuntu Version 13.04?

Does Ubuntu Advantage Advanced services support Ubuntu Version 13.04? Also, I keep getting an error stating that this post does not meet our quality standards. Please explain WHY?
Alan's user avatar
  • 11
11 votes
1 answer
689 views

What kind of support does Canonical provide on a business level?

I was wondering about support for Ubuntu in general. If a small and or large business is running Ubuntu, what type of issues does Canonical help out with? examples: if a business is running a ...
blade19899's user avatar
  • 26.7k
4 votes
2 answers
571 views

How many computers I can connect to Landscape if I buy only one Ubuntu Advantage subscription?

I want to buy 1 year Ubuntu Advantage subscription for 1 desktop. I actually do not need support, but I need Landscape. I want to manage all my office computers through Landscape. Are there any ...
maxpestun's user avatar
  • 651
6 votes
2 answers
989 views

Why should my business choose Ubuntu? [duplicate]

My office is going to buy a bulk number of desktop PCs (for developmental purposes). I encouraged them to buy PCs without a pre-installed OS and then install Linux. My colleagues agree with me but ...
paru38's user avatar
  • 684
2 votes
2 answers
119 views

Need some advise on pitching Ubuntu SBS and desktops for my company [duplicate]

In the next couple of weeks I need to present an IT presentation for future I equipment for the small company I would with. The have been shrouded by the Microsoft and Apple blanket and introducing ...
Shaneo1's user avatar
  • 506
28 votes
2 answers
15k views

What is Ubuntu Advantage?

What is Ubuntu Advantage and how can it help my business?
akshatj's user avatar
  • 13.2k