1
vote
1answer
36 views

The bug reporting process prevents me from reporting my bug

I read through the Reporing Bugs Community Wiki. I am unsure exactly what kind of package to report my bug against. The problem is that my USB sound device will only work if connected at boot, but not ...
1
vote
2answers
14 views

What package to file general (usability) bug against?

I am experiencing a bug where on first login to an Ubuntu/Unity session (12.04), my mouse buttons are not inverted (left-handed). The configuration does correctly list them as inverted, but they don't ...
5
votes
1answer
44 views

Whom should I ask to update a package to a new upstream release?

Whom should I ask for upgrading the particular package, if there is a new upstream release? Should I file a bug report? What if the package is maintained by Debian maintainers? Should I leave a ...
4
votes
1answer
98 views

How to report a system bug

I'm dealing with this issue: Ubuntu won't shutdown (VirtualBox kernel modules) and I almost lost my nerves when I wanted to report a bug. I'm studying this "How to report a bug" topic for two ...
3
votes
1answer
45 views

Where are bug reports saved?

where are bug reports from ubuntu-bug saved? Or how can I upload ubuntu-bug files as further information in launchpad?
3
votes
2answers
32 views

Can't report a bug on for a project on Launchpad--What to do (e.g. Skype Wrapper)

I want to report a bug in Skype Wrapper here but am not able to do it. Do I need to be a member to report a bug? I have a Launchpad account and I tried reporting it while logged in but I see no option ...
5
votes
1answer
508 views

CUPS upgrade bug which broke Canon printers fixed in 12.10 — can I use it with 12.04?

I see a bugfix, that I need, in launchpad here for the package for cups, but, if I understand things correctly, it is built for 12.10, and I am on 12.04. Is it still possible to install it? If so, ...
2
votes
1answer
32 views

Is it acceptable to subscribe someone else to a bug report?

Launchpad lets you subscribe someone else to a bug report. Occasionally I find a bug closely related to one that Person X is already subscribed to. I therefore think X is likely to be interested in ...
4
votes
2answers
74 views

Are there statistics or time series of open bugs in Ubuntu?

I would like to know how the number of bugs in Ubuntu (open, closed, critical, etc) has evolved with time. It's a sort of scientific curiosity I have, but it would also give me a feeling how the ...
6
votes
1answer
69 views

How to report a bug in content (not interface) on Ubuntu.com?

I want to report a bug in the content on the Ubuntu website. I don't know how to properly do this because: This is not a bug in the web server, or in the way a page is coded. It is a content ...
1
vote
1answer
43 views

How do I report a bug in Ubuntu translation?

I am familiar with reporting bugs on launchpad, but have no idea on how to report a bug in the translation. Should I file it against the package that contains this bug, or should I report it as a ...
3
votes
1answer
148 views

What is the package name for the Ubuntu installation wizard?

I need to log a bug against the 12.04 installer (the installation wizard that you run off the CD/DVD). What is the package name for this application?
1
vote
1answer
87 views

How can I report a bug for two packages?

How can I make reports to several packages such as unity-2d and thunderbird for a bug with using Thunderbird in Unity 2D? When I type ubuntu-bug-report <package> it only lets me type in one!
3
votes
1answer
62 views

I filed a bug report and now its expired. What do I do now?

I filed a bug report. Eventually I was asked to test the new version. I was slow in responding. Now the bug report is expired. It's still a problem. Do I just file a new bug report, or is there ...
2
votes
1answer
37 views

How do I assign a Launchpad bug to an external tracker?

I have encountered an application issue that I know has a bug assigned in both Launchpad and the external tracker the application project actually uses (in this case Google Code). I understand that ...
8
votes
4answers
142 views

Are Launchpad bugs in a way moderated?

Is Launchpad (in general) moderated? brainstorm is ask ubuntu is ubuntu answers is what about ubuntu bugs?
4
votes
4answers
191 views

How do I file feature request bugs on Launchpad?

I've seen on Bugzilla bug request for enhancements, is there anything similar for Launchpad?
19
votes
1answer
914 views

How do I subscribe to a bug?

Sometimes people tell me to subscribe to a Launchpad bug so I can follow along it's progress, how do I do this?
10
votes
2answers
332 views

Why did Apport make my bug report private?

Apport detected a crash and assisted with submitting a bug report to Launchpad, but it make the report private. Why? It doesn't seem very helpful that I'm the only one with permission to read the ...
7
votes
5answers
672 views

What does “Fix Committed” mean?

Is it valid if I mark a bug "Fix Committed" if the package in question is hosted upstream (outside of Launchpad)? example: bug report, committed fix.
24
votes
7answers
496 views

How to get a bug noticed

What is the best way to get a critical bug noticed by the right people, so it can be fixed ASAP? There is a bug with GVFS which is preventing developers, like myself, from using IDE's in 10.10. We ...
4
votes
1answer
70 views

How can I get bug reporting help?

Often, I find issues with the internals of Ubuntu and I don't know how to effectively assign the bug to the right project/audience. Take this bug for example, regarding multiple monitor support. I'd ...
187
votes
6answers
24k views

How do I report a bug?

I found a problem with an application on Ubuntu. How do I best report the issue? What sort of information should I provide?
6
votes
5answers
111 views

How can I best retest a bug in a newer or development release?

I have reported a bug that occurs in Karmic on launchpad, and I have been asked to re-test it on lucid or maverick. How can I do this best?