Questions tagged [dell]

Questions related to Dell hardware and troubleshooting Ubuntu

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Dell active pen (PN556W) not pairing

I see the pen in the list of devices in the bluetooth settings, but I can't pair it. I'm running Ubuntu 20.04 on a Dell Latitude 3390. Thanks
Bof's user avatar
  • 41
0 votes
1 answer
848 views

Dell Alienware Aurora R9 compatability issue with Ubuntu 18.04 + Dual boot

Issue:- Booting into recovery mode, after post installation Tried nomodeset parameters added in grub, able to install and post installation of NVIDIA-440 , machine booting in recovery mode. Note:- ...
Jay's user avatar
  • 301
1 vote
0 answers
41 views

After installing ubuntu 18.04, the laptop keep powering off and on over and over just after dell logo no Ubuntu screen

I have a Dell G3 3779 with dual hard drives. I had installed Ubuntu 18.04 previously and it was working fine then suddenly it stopped working after I changed some display settings for multiple screens....
ANA's user avatar
  • 11
1 vote
0 answers
445 views

xps 13 (2020), ubuntu 20.04 and Tier-1 OEM support

I've recently bought dell xps 13 (2020) developer edition. This machine was shipped to me with ubuntu 18.04 preinstalled. I have seen that now this machine is certified for ubuntu 20.04. From what ...
Lando's user avatar
  • 11
2 votes
2 answers
533 views

Ubuntu 18.04 Intel wireless-AC 9260 connectivity issues / freezes on dell precision 5530

I just installed Ubuntu 18.04 as dualboot next to Windows on my Dell Precision 5530. I have got issues with the wifi connection. I can connect to my wifi network as one would expect. But when as I ...
Fabian Hertwig's user avatar
2 votes
1 answer
312 views

"network DISABLED" on new installation on Dell Inspiron 15 3000 Series laptop

After a new installation of Ubuntu, WiFi is not working... I'm posting the following because I saw someone asking for them in another post, but I have no clue what they mean... :) > sudo lshw -C ...
Eduardo Miranda's user avatar
1 vote
0 answers
482 views

Help debugging HDMI problem

I have a DELL XPS13 laptop running Ubuntu 18.04. I've been using Dell's USB-C to HDMI adaptor to output the screen to a projector. It worked fine until just recently, started having some connectivity ...
odorono2's user avatar
0 votes
1 answer
31 views

Latest version of Ubuntu not working properly [duplicate]

I installed Ubuntu 20.04 on my lapyop dell Inspiron 3558 and after restart it is not opening it's just black screen with one horizontal line at top left
Archana Yadav's user avatar
1 vote
0 answers
62 views

Erratic auto dimming in new Dell XPS 13 Developer Edition

I just started using a new XPS 13 Developer Edition which came from the factory with Ubuntu 18.04. I did run the updates and that made my problem worse, if anything. The problem is an erratic auto ...
tnk479's user avatar
  • 191
0 votes
1 answer
567 views

"No Wi-Fi Adapter Found" after upgrade from 18.04 to 19.10

I'm fairly new to Ubuntu and Linux in general. I'm using a Dell XPS 13" 7390 that shipped with 18.04 already installed. Upgraded from 18.04 to 19.10 through the GUI prompt, and after rebooting I no ...
Eric Fulmer's user avatar
1 vote
1 answer
470 views

Camera mirrored on xps 15 with ubuntu 20.04

I am using Ubuntu 20.04 on a Dell xps 15 7590, with a webcam uvcvideo. My issue is that the camera is mirrored. I tried a few things such as this and this but none of it worked. The camera error seems ...
Noé Achache's user avatar
0 votes
0 answers
18 views

Ubuntu 18.04.4 on dell XPS - very slow boot [duplicate]

I have a very slow boot. Here is what I did to try to understand where it might be coming from: >> systemd-analyze time Startup finished in 7.305s (firmware) + 6.781s (loader) + 6.572s (kernel)...
Chachni's user avatar
  • 103
0 votes
1 answer
124 views

Wireless dropping every 10 min on dell xps 7590 after upgrade to 20.04. requires stopping wifi and restarting it repeatedly. Worked fine in 19.10

lspci -knn | grep Net -A3; rfkill list 3b:00.0 Network controller [0280]: Intel Corporation Wi-Fi 6 AX200 [8086:2723] (rev 1a) Subsystem: Bigfoot Networks, Inc. Wi-Fi 6 AX200 [1a56:1654] ...
Grotus Antoninus's user avatar
0 votes
1 answer
1k views

Ubuntu 20.04 on Dell Inspiron 5491 2 in 1, does it work? [duplicate]

I'm looking to buy a Inspiron 5491 with i7, 8GB, 2 in 1 configuration. I'm currently using my old MacBook Pro (2012) and switching to Ubuntu. So my plan is to wipe Windows 10 and go full Ubuntu Focal ...
user avatar
5 votes
4 answers
17k views

Wi-Fi on Ubuntu 20.04 is very slow

I am using Ubuntu 20.04 dual boot with windows 10 on Dell Inspiron 13 7000 2-in-1 laptop. Wi-Fi speeds in Ubuntu are very slow, whereas in Windows they are good. I checked the Wi-Fi signal. It is ...
Galactus's user avatar
0 votes
2 answers
608 views

Dell Inspiron mini 1018 - Lubuntu Installation please

I'm new to linux, and have a Dell Inspiron Mini 10v 1018 I want to use. Since Monday I've tried to run Lubuntu but without success because after 1st installation it freezes on boot. I tried 18.04 ...
Rui Nobre's user avatar
6 votes
2 answers
1k views

Ubuntu 20.04 | Any way to get rid of "systemctl suspend" and start using "s2ram" globally?

After days trying to fix suspend issues in my laptop. I would like to get rid of the Ubuntu suspend system and completely replace it with "S2RAM". So basically when I press the Power button, the ...
sebastianer's user avatar
0 votes
0 answers
501 views

DELL OEM logo is not shown on Ubuntu startup

I have an HP 255 G4 laptop and DELL OptiPlex 790 USFF PC both with Ubuntu 20.04 installed. On the laptop, the HP logo is shown on startup, but the PC doesn't show DELL logo?! When I tried to update-...
Metodi Shotlekov's user avatar
6 votes
1 answer
9k views

Dell Latitude 7390 - Ubuntu 20.04 - Sometimes hangs and reboot after pressing "Suspend"

I installed Ubuntu 20.04 in my Dell Latitude 7390 (this has an i5-8250U with Intel HD 620 graphics). I've been trying to fix the Sleep issues for several hours/days without success so far. I'm ...
sebastianer's user avatar
0 votes
2 answers
469 views

Screen goes blank when starting media, ubuntu 20.04 xps 7390 2-in-1

After updating my Dell Xps 7390 2-in-1 from ubuntu 19.10 to ubuntu 20.04, the screen goes blank always when starting a video, either youtube or local file, for about 2 seconds. Possibly the same goes ...
Temeteron's user avatar
2 votes
0 answers
1k views

ubuntu 20.4 integrated webcam not working

I have clean installed Ubuntu 20.4 on a dell latitude 12 7275 tablet and everything is working well except I cannot locate the webcam or camera anywhere. lsusb does not show the module Installed ...
ywolf's user avatar
  • 21
2 votes
0 answers
687 views

Cannot turn on bluetooth on Dell XPS 13 2-in-1 7390 with Ubuntu 20.04

I've installed Ubuntu 20.04 on the Dell XPS 13 2-in-1 7390 (2019 version) alongside Windows (dual boot). Everything seems to work fine, including wifi, except bluetooth that I don't seem to be able to ...
vincentv's user avatar
0 votes
1 answer
273 views

How do you change the installation order in Dell Inspiron 3580

I booted Ubuntu installation from USB bootable falsh drive. After it completed installation and restarting, the computer does not find bootable device. How do I change the installation order in Dell ...
abelvt's user avatar
  • 1
0 votes
1 answer
224 views

Dell XPS 9300 Running Ubuntu 20.04: screen goes blank for 2 seconds whenever there is media on chromium or a notification sound

I have the new Dell XPS 9300 running Ubuntu 20.04 and when I first boot up in the morning, certains things like video on reddit as I scroll down, or Discord/Telegram/Skype notifcation bells cause the ...
chovy's user avatar
  • 317
2 votes
0 answers
517 views

How can I disable auto-brightness on dell xps 9300 running Ubuntu 20.04

I tried using dconf-editor, but disable auto-brightness had no effect. If I shift my legs the laptop brightness changes. Its really annoying and should be turned off.
chovy's user avatar
  • 317
0 votes
1 answer
503 views

Dell loading symbol freezing on screen

So I've just installed Ubuntu 20.04 alongside with Windows 10 in my Dell G3 3590. I had the problem with linux freezing before boot and I solved it by updating the grub to mode nomodeset. However, ...
Poccia's user avatar
  • 1
0 votes
0 answers
144 views

Ubuntu 18.04 on Dell XPS is draining power very fast

I installed ubuntu version 18.04 on my dell xps laptop and the battery drain is just too fast. The lap top is only a few months old and I am mostly running browser based applications. After a full ...
newbuntu's user avatar
6 votes
3 answers
4k views

Touchpad sensitivity on Dell XPS using Ubuntu 20.04

It seems to be a common problem that the touchpad is far too sensitive causing random jumps and clicks, but none of the suggestions I've found seem to work for me on: Dell XPS 15 Model 9560 Ubuntu 20....
tdudgeon's user avatar
  • 193
0 votes
1 answer
319 views

Ubuntu 20.04 syslog warnings on suspend

Recently I've noticed that when I suspend my laptop it shows what I think to be a systemd window (could be a TTY, I'm not sure)- juts a black screen with a coursor flickering. The problem is that ...
Iván Prokópov's user avatar
1 vote
1 answer
2k views

Dell Ubuntu 20.04 black screen on boot

After installation of Ubuntu 20.04 LTS in a dual boot with Windows 10 on a Dell Inspiron 7577, after the GRUB screen, it gets stuck at the loader. If I connect an external monitor with HDMI, the ...
Yera Zvera's user avatar
9 votes
4 answers
16k views

XPS 13 9300 - fingerprint reader - any driver updates?

I have a fingerprint reader and it shows as a Shenzhen Goodix Technology Co.,Ltd. FingerPrint. However, when I check at this site: Hardware Probe Linux Hardware Probe I find the it fails on this ...
makem's user avatar
  • 111
0 votes
1 answer
376 views

Dell XPS 15 9570 Thermal Shutdown while Gaming

I recently installed Ubuntu 20.04 to the internal drive of my Dell XPS 15 9570. I'm running kernel 5.4.0-29-generic and the latest nvidia drivers. I recently upgraded the BIOS to 1.15.0. I'm seeing ...
user47227's user avatar
  • 531
1 vote
0 answers
168 views

Ubuntu stuck on black screen while updating to 20.04

I tried to upgrade my previous version of Ubuntu to 20.04 and found that my computer had been sitting in this screen: [53999.194469] debugs: File 'le_min_key_size' in directory 'hci0' already present!...
TorTor33's user avatar
2 votes
2 answers
1k views

Xubuntu live-USB install stuck (NO NVIDIA)

I'm new to Linux, Trying to install xubuntu 20.04 on a dell inspiron 11-3000 series (2.3MGz, 8RAM, only intell GPU) which already runs windows 10, using a bootable-USB created with RUFUS. Bios options ...
Gabriel Sandoval's user avatar
16 votes
5 answers
3k views

What does the indicator icon with three dots over a power plug mean in Ubuntu 20.04?

I have a Dell XPS 15 9570 with a Dell WD19 Dock and on this Dock I have 2 Monitors. The internal Monitor of the Notebook is off but the Lid is open. I have installed Ubuntu 20.04 LTS. Everything is ...
dkleber89's user avatar
  • 161
2 votes
2 answers
644 views

No Legacy Boot: Recovery media only functions on Dell and Alienware systems error

I recently purchased Dell XPS 13 (2020) Developer Edition with Ubuntu 18.04 preinstalled. I would like to try Elementary OS on this machine. I followed the instructions here and created bootable USB ...
Georgiy Syunyaev's user avatar
0 votes
1 answer
2k views

Dell XPS 13 9365 with Ubuntu 20.04 LTS

I have a Dell XPS 13 9365 with a 256GB Toshiba Nvme Disk. I can install software and boot up intially but after I logoff and restart, it just hangs and the Dell Splash Screen with the Ubuntu logo ...
Kamau1906's user avatar
5 votes
1 answer
3k views

Dell XPS improperly resuming from deep sleep

I have a 2020 Dell XPS that I installed Ubuntu 20.04 on (kernel 5.4.0-29-generic). I noticed that there was quite a lot of power drain when the laptop was suspended. I did some digging and realized ...
user2980766's user avatar
3 votes
0 answers
166 views

Ubuntu crash in a Dell inspiron 7373 when screen is turned off

My system is crashing when my laptop (Dell inspiron 7373) screen is turned off (tested in 18.04, 19.10 and 20.04). It happens when I suspend the laptop or when I lock the screen (super+l). I can ...
Cesar's user avatar
  • 201
1 vote
2 answers
2k views

Laptop fans always on while charging [20.04] [Dell XPS 9570]

The fans (gpu & cpu) are always running while charging, even on low temps. I am also unable to control the fans manually, because they kick in immediately (1 sec.) after each try. If I remove the ...
Andi's user avatar
  • 21
1 vote
0 answers
86 views

PXE-MOF: Exiting PXE ROM. Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key_ [duplicate]

I have a Dell inspiron n 5110. The laptop was working fine with ubuntu 14.04 desktop. I recently changed my hard drive to an ssd patriot 2.5'' SATA III 6Gps. I have downloaded an installation file ...
Ioannis Ts's user avatar
0 votes
0 answers
615 views

How to troubleshoot or roll back NVIDIA driver that breaks the system

A software update on Ubuntu 18.04 (Dell Precision, out of the box) broke my ability to log in. When I looked at the Xorg log file I found an error about it not finding an NVIDIA driver, and then the ...
Michael's user avatar
  • 1,135
4 votes
1 answer
1k views

Bluetooth stops working after suspend in 20.04

After updating to 20.04 from 19.10, I noticed a strange behavior of the Bluetooth manager (using it with a mouse). Every time I suspend the session, by closing the lid or otherwise, Bluetooth ...
Vox's user avatar
  • 95
0 votes
1 answer
5k views

Install Ubuntu on USB drive using Dell computer with Intel RST [duplicate]

I'm trying to install Ubuntu (version 20) on a USB drive using a Dell computer with Intel Rapid Storage Technology (RST). The Ubuntu installer complains about a conflict with Intel RST and I'm ...
cpjen's user avatar
  • 17
3 votes
1 answer
4k views

No sound for Dell 1525 laptop with Ubuntu 20.04 (only HDMI option in Sound settings)

I have a Dell Inspiron 1525 laptop and I get no sound from it. In Sound settings I have only an HDMI option. Here is the output of play -l: **** List of PLAYBACK Hardware Devices **** card 0: Intel [...
AHMED RAMAHI's user avatar
3 votes
1 answer
2k views

Dell XPS 13 extremely slow after update to 20.04 from 19.10

I updated to 20.04 from 19.10 with no problem. However, the interface is very slow. Keys are very sticky at times, even if the only app running is a terminal. Mouse actions (even just pointing in a ...
Vox's user avatar
  • 95
1 vote
1 answer
4k views

Error with psmouse serio1: Failed to deactivate/enable on Dell XPS 15 7590

I am having these "psmouse" errors $ dmesg | grep -i psmouse [ 13.463294] psmouse serio1: Failed to deactivate mouse on isa0060/serio1: -5 [ 13.943488] psmouse serio1: Failed to enable ...
Michael's user avatar
  • 13
1 vote
0 answers
620 views

No connectivity via docking station after installation of Ubuntu 20.04

When I boot from a bootable Ubuntu 20.04 USB, I can use the docking station normally (incl. External monitor). However, after installing, I no longer have access to the docking station. I have a DELL ...
Driftdone's user avatar
1 vote
0 answers
38 views

Fingerprint gui not installing in ubuntu 20.04 Even tried adding ppa [duplicate]

I tried the following commands: sudo apt-add-repository ppa:fingerprint/fingerprint-gui && sudo apt-get update sudo apt-get install libbsapi policykit-1-fingerprint-gui fingerprint-gui but I ...
srik's user avatar
  • 53
0 votes
1 answer
81 views

USB not working

I have a new Dell Inspiron 3593 i7 with 8gb ram, when I started working on it and needed a mouse it seemed that all the usb ports weren't working for some reason. I looked for drivers that are ...
SaberSK's user avatar

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