Questions about reporting bugs: what should be reported as a bug, Where should it be reported.
183
votes
6answers
23k views
How do I report a bug?
I found a problem with an application on Ubuntu. How do I best report the issue? What sort of information should I provide?
70
votes
9answers
36k views
There's an issue with an Alpha/Beta Release of Ubuntu, what should I do?
I've been running Alpha releases of Ubuntu for some time now. I keep running into issues - how can I get these resolved? What should I do when I encounter these problems? And where can I find other ...
19
votes
1answer
899 views
How do I subscribe to a bug?
Sometimes people tell me to subscribe to a Launchpad bug so I can follow along it's progress, how do I do this?
3
votes
1answer
114 views
How do I submit a full bug report with crash dump and steps to reproduce?
I have found a reproducable crash bug in xserver-xephyr. When I run the following command:
apport-bug /var/crash/_usr_bin_Xephyr.1000.crash
it sends a whoopsie report and does not ask me for any ...
30
votes
3answers
2k views
How can I track a bug that caused a crash and was reported via apport / whoopsie?
It used to be that when a program crashed, especially when a user was using a pre-release of Ubuntu, apport could be used to open a bug report. The user could then track the bug, see if it affected ...
7
votes
5answers
658 views
What does “Fix Committed” mean?
Is it valid if I mark a bug "Fix Committed" if the package in question is hosted upstream (outside of Launchpad)?
example: bug report, committed fix.
44
votes
2answers
1k views
I want to fix a bug. Where do I start?
Although I am not a professional programmer, I have written a program or two. Yet, nowadays every engineer and scientist learns to program a bit as well, and as such I am used to writing programs in ...
6
votes
2answers
2k views
Tools to diagnose Ubuntu problems
Over time a user will have several problems with Ubuntu as any other OS in the world. What tools and terminal commands exist in Ubuntu to help diagnose how the problem occurred and help solve it if it ...
7
votes
2answers
9k views
Apport-gpu-error-intel.py crash
Feeling disempowered by Ubuntu's new bug reporting policy/system. My Intel i5 machines have all experienced daily (if not more frequent) freezes, but it's very difficult to report bugs now and policy ...
11
votes
1answer
1k views
How do I report a paper cut?
I've seen this project called One Hundred Paper Cuts, and I'd like to report a paper cut, but don't know how. Can someone please tell me how to go about doing this.
1
vote
2answers
641 views
After Ubuntu 12.04 LTS update, Only Unity 2D … bug?
I have no clue why this happened, but I would really like to fix it.
I ran a bunch of updates (25+...I hadn't updated in a while) and for some reason after I restarted to install the updates, I could ...
13
votes
2answers
184 views
How are Ubuntu bugs' importance values decided?
How is a specific bug's importance decided for bugs against packages in ubuntu?
And by Importance, I mean 'Low', 'Medium', and other importance values on the Launchpad bug trackers.
9
votes
1answer
137 views
What tools exist to report bugs
As of today I only knew about ubuntu-bug which I could use to report bugs about a specific program. But now I learned about apport-collect and apport-bug which basically are:
apport-bug - Reports ...
3
votes
1answer
124 views
How to make apport always open a bug report page? [duplicate]
Possible Duplicate:
How can I track a bug that caused a crash and was reported via apport / whoopsie?
Since I updated to 12.04 apport sends crash reports to the server silently without ...
6
votes
3answers
317 views
Dell Studio 15, Turnoff after suspend due to overheat, and does not turnon the fan as well [closed]
I am new to Ubuntu and linux as well, the thing is...
I got strange problem with my laptop, I am not sure is the problem with my hardware or the os
I got: Dell Studio 15 (ATI Graphics Card) with ...
5
votes
1answer
194 views
Why does ubuntu-bug imply that I shouldn't report bugs for Compiz and Unity?
I run ubuntu-bug compiz. Select no it's not unity. (Although I get the same result if I report for unity.)
Then I'm presented with this question:
Development is completed for the 'natty' version ...
4
votes
1answer
95 views
How to report a system bug
I'm dealing with this issue: Ubuntu won't shutdown (VirtualBox kernel modules)
and I almost lost my nerves when I wanted to report a bug. I'm studying this "How to report a bug" topic for two ...
4
votes
1answer
108 views
What's the best way to effectively report bugs?
I've been trying to report a bug about Activities in Kubuntu causing me no end of grief with multiple issues ranging from annoying to total freeze/crash requiring hardware reset. I'm trying to follow ...
4
votes
4answers
186 views
How do I file feature request bugs on Launchpad?
I've seen on Bugzilla bug request for enhancements, is there anything similar for Launchpad?
1
vote
1answer
84 views
How can I report a bug for two packages?
How can I make reports to several packages such as unity-2d and thunderbird for a bug with using Thunderbird in Unity 2D?
When I type ubuntu-bug-report <package> it only lets me type in one!
7
votes
2answers
2k views
Natural Scrolling doesn't work in 12.04 in some windows. Where should I report the bug?
Natural scrolling using ".Xmodmap": pointer = 1 2 3 5 4 7 6 8 9 10 11 12 doesn't work anymore in 12.04 on some Ubuntu-specific apps like the Software Center, settings window, and update-center. Under ...
5
votes
2answers
92 views
Should I report a bug on Ubuntu's bug tracker or on the upstream's?
I am on an updated Ubuntu 12.04 and I've found a bug in the tag feature of Nautilus. I'd like to file this as a bug report, but I'm confused to where to post it: Ubuntu's bug tracker in Launchpad or ...
1
vote
0answers
54 views
How to prevent applications from separate workspaces all landing on a single workspace when docking back into docking-station?
Now that finally docking seems to be fully supported on my system, hurray!, I can address a relatively minor issue (or even a bug ?):
Normally, I have (all) four workspaces populated with my standard ...
1
vote
1answer
429 views
How to patch Apache mod-proxy 3.0.1 with 3.0.1-1.1? [closed]
The command $ sudo apt-get install libapache2-mod-proxy-html and then $sudo service apache2 restart fires:
apache2: Syntax error on line 210 of /etc/apache2/apache2.conf: Syntax
error on line 1 of ...
7
votes
1answer
5k views
How do I view CoreDump file?
When reporting a bug from a crash, the bug is made private and a file called CoreDump.gz. The Bug Triage documentation says the following:
If the crash still has a CoreDump.gz attachment, then it ...
5
votes
1answer
476 views
CUPS upgrade bug which broke Canon printers fixed in 12.10 — can I use it with 12.04?
I see a bugfix, that I need, in launchpad here for the package for cups, but, if I understand things correctly, it is built for 12.10, and I am on 12.04.
Is it still possible to install it? If so, ...
3
votes
0answers
1k views
How to disable “System problem detected” notification [duplicate]
Possible Duplicate:
How do I enable or disable Apport?
After installing the bumblebee drivers my system started reporting "System problem detected" around every hour. I already reported the ...
3
votes
3answers
812 views
How can i report a bug about apport-gpu-error-intel.py crashing?
Everytime my gpu crash and i have to reboot, after the boot appears:
the window to report the gpu crash bug
when I try to report it, apport-gpu-error-intel.py crashes
another window appears ...
2
votes
1answer
133 views
How do I report bugs on unity-webapps-preview? [duplicate]
Possible Duplicate:
How do I report a bug?
I'm interested in reporting a bug against the unity-webapps-preview package from ppa:webapps/preview. However, I can't seem to find the right way ...
10
votes
2answers
330 views
Why did Apport make my bug report private?
Apport detected a crash and assisted with submitting a bug report to Launchpad, but it make the report private. Why?
It doesn't seem very helpful that I'm the only one with permission to read the ...
4
votes
2answers
242 views
2
votes
1answer
69 views
How can I submit .crash files manually?
What process can I use to submit .crash files that aren't submitted to Ubuntu due to restrictions on my network?
2
votes
1answer
117 views
Bug report invalid, unupdated packages
I tried reporting a bug to launchpad, and it faulted with
Please upgrade your system to the latest package versions
I have downloaded Ubuntu 12.04 beta 2 ten minutes before I tried to report the ...
2
votes
1answer
487 views
I've got Internal Error whilst running a Ubuntu Beta. How to gather information and find out what it is?
Today, I was running the Ubuntu Beta (Ubuntu 12.04) and it experienced an internal error.
I know I should file a bug report.
However, I want to go check more detailed in the log files, but where are ...
1
vote
1answer
34 views
The bug reporting process prevents me from reporting my bug
I read through the Reporing Bugs Community Wiki. I am unsure exactly what kind of package to report my bug against. The problem is that my USB sound device will only work if connected at boot, but not ...
1
vote
0answers
42 views
What is the right way for reporting bugs? [duplicate]
Possible Duplicate:
How do I report a bug?
What's the best way to effectively report bugs?
I want to report a bug in the Unity Launcher (as soon as you drop an application -namely ...
0
votes
0answers
220 views
Savage S3 and Lubuntu (or any flavour) 12.10 big issue
Please be nice with me: I spent all the night with it and I'm exausted.
I've got an old Acer Aspire1300 15"(512+256RAM and 1.3 mhz cpu). I tried all night installing Lubuntu, XUbuntu..
lspci -k ...
0
votes
0answers
40 views
Trying to upgrade [duplicate]
Possible Duplicate:
How do I fix a “Problem with MergeList” error when trying to do an update?
Could not initialize the package information
An unresolvable problem occurred while ...
