Questions about the process of reporting bugs: what should be reported as a bug, Where should it be reported. Remember that reporting a bug itself is off topic.

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17
votes
2answers
244 views

How are Ubuntu bugs' importance values decided?

How is a specific bug's importance decided for bugs against packages in ubuntu? And by Importance, I mean 'Low', 'Medium', and other importance values on the Launchpad bug trackers.
3
votes
1answer
157 views

How do I make apport file a bug report automatically?

In 12.04 i get alot of Sorry, Ubuntu 12.04 has experienced an internal error popups I found this tutorial on how to get rid of internal system error(webupd8). It disables apport. What i want is that ...
8
votes
2answers
11k views

Apport-gpu-error-intel.py crash

Feeling disempowered by Ubuntu's new bug reporting policy/system. My Intel i5 machines have all experienced daily (if not more frequent) freezes, but it's very difficult to report bugs now and policy ...
2
votes
3answers
5k views

Volume Hot Keys Not Working in XFCE

Just installed vanilla Xubuntu 12.04 LTS & updated on a ThinkPad E325 with Conexant CX20671 sound card. I notice volume hotkeys work under Xubuntu DE but not under XFCE. Sound settings are ...
1
vote
2answers
3k views

Remmina RDP windows disappear permanently once minimized

Even with the latest updates, when using the Remmina client to connect over an RDP session, if I minimize the window, the icon in the Unity Taskbar closes (looks like the program isn't running) but ...
5
votes
1answer
353 views

How do I submit a full bug report with crash dump and steps to reproduce?

I have found a reproducable crash bug in xserver-xephyr. When I run the following command: apport-bug /var/crash/_usr_bin_Xephyr.1000.crash it sends a whoopsie report and does not ask me for any ...
4
votes
3answers
2k views

Should I be asked for my password when a bug report is sent?

First thing in the morning I started Ubuntu, and the Chrome browser. In the browser I visited a page with a password-field on it. So the password-ring popped up. Then a dialog popped up asking for a ...
2
votes
1answer
39 views

I have found a bug--how do I know which to report to?

I have found a bug with a few applications such as Gimp 2.8 and TuxGuitar on 12.04. Whenever I start the application, its icon will not appear on the Alt-Tab switcher and it will not appear on the ...
13
votes
2answers
147 views

Is is possible to get a patch included in the current release? If so, how?

So a while back I reported a bug in Compiz's Place Window plugin. It's a fairly major regression for people affected by it: mainly those using Gnome-Fallback, judging by the reports. A patch ...
3
votes
0answers
1k views

How to disable “System problem detected” notification [duplicate]

Possible Duplicate: How do I enable or disable Apport? After installing the bumblebee drivers my system started reporting "System problem detected" around every hour. I already reported the ...
4
votes
2answers
118 views

Are there statistics or time series of open bugs in Ubuntu?

I would like to know how the number of bugs in Ubuntu (open, closed, critical, etc) has evolved with time. It's a sort of scientific curiosity I have, but it would also give me a feeling how the ...
3
votes
1answer
110 views

Should the lack of a launcher icon be considered a bug?

For example, the window that lets me view my keyboard layout does not have a launcher icon. The Unity launcher show a grey question mark instead, which does not feel pretty. Having more than one such ...
6
votes
1answer
81 views

How to report a bug in content (not interface) on Ubuntu.com?

I want to report a bug in the content on the Ubuntu website. I don't know how to properly do this because: This is not a bug in the web server, or in the way a page is coded. It is a content ...
2
votes
1answer
93 views

How can I submit .crash files manually?

What process can I use to submit .crash files that aren't submitted to Ubuntu due to restrictions on my network?
5
votes
2answers
5k views

VLC does not inhibit screen blanking

I have an issue which could be a bug, but before reporting it, I want to make sure I'm not doing something wrong. When watching a movie with VLC on fullscreen, approximately in 10 minutes the screen ...
41
votes
3answers
3k views

How can I track a bug that caused a crash and was reported via apport / whoopsie?

It used to be that when a program crashed, especially when a user was using a pre-release of Ubuntu, apport could be used to open a bug report. The user could then track the bug, see if it affected ...
109
votes
4answers
118k views

Getting “System program problem detected” pops up regularly after upgrade

This started to happen immediately after I had rebooted the first time after doing a system upgrade. It first starts with a dialogue that says "System program problem detected". Then when I try to hit ...
0
votes
1answer
35 views

How do I get the bugs I'm seeing in empathy addressed?

Since upgrading I'm seeing some extremely buggy behavior. I realize that its an ongoing software project and I don't expect everything to be perfect from day one but it's getting to the point that I ...
2
votes
0answers
61 views

Reporting a bug when you don't know where the problem is [duplicate]

Possible Duplicate: How do I report a bug? Since I installed 12.04 my laptop (HP EliteBook 2760p) my computer started to hang occasionally. When this happens the screen freezes, music hangs ...
1
vote
0answers
155 views

How to report a Bug in a program that does not know the name? [duplicate]

Possible Duplicate: How do I report a bug? Every time I start Ubuntu I get a report that some program crashed but it does not show me which are they. How can i know which program is causing ...
4
votes
1answer
42 views

How do I report a bug if I have no internet or USB or mouse on my machine?

The previous question I posted was closed since I was advised that it was a bug, not a help issue. That problem was that upgrading from (working) 11.10 to 12.04 (unusable) on my lenovo Y560 has left ...
4
votes
1answer
50 views

Where do I report packaging bugs? For example regarding dependencies

Where do I report packaging bugs? For example, If a package has a package has a 'dependency', which should actually be a 'recommends'. Or a package should accept a meta-package, but calls for a ...
1
vote
2answers
8k views

Ubuntu 12.04 does not start GUI [closed]

I have just upgraded my installation of Ubuntu 12.04 beta, and now I won't start the GUI. If I go into "Previous versions of Linux" from the boot-menu I can start the old upgrade without problems. The ...
0
votes
1answer
41 views

How do I report printing related bugs?

As the printing stack is somewhat complex and I'm not really familiar with it, I'd like to know what's the best way to report a printing related bug, as I don't really know which part of the stack is ...
6
votes
1answer
67 views

How do I report a bug that happens during boot?

I seem to have found a bug in 12.04 while it's booting, but all the questions on this site seem to point users to reporting bugs once the desktop is up and running by using ubuntu-bug. How do I ...
2
votes
1answer
160 views

Bug report invalid, unupdated packages

I tried reporting a bug to launchpad, and it faulted with Please upgrade your system to the latest package versions I have downloaded Ubuntu 12.04 beta 2 ten minutes before I tried to report the ...
10
votes
3answers
4k views

Natural Scrolling doesn't work in 12.04 in some windows. Where should I report the bug?

Natural scrolling using ".Xmodmap": pointer = 1 2 3 5 4 7 6 8 9 10 11 12 doesn't work anymore in 12.04 on some Ubuntu-specific apps like the Software Center, settings window, and update-center. Under ...
1
vote
1answer
78 views

How do I report a bug in Ubuntu translation?

I am familiar with reporting bugs on launchpad, but have no idea on how to report a bug in the translation. Should I file it against the package that contains this bug, or should I report it as a ...
2
votes
1answer
155 views

HDMI device detected by the system but not listed. Which is the package affected by this bug?

I would like to report this bug, but I can't figure out what package is affected. It is certainly just a graphical matter because using hardinfo, running pacmd or trying to switch to HDMI in XBMC ...
2
votes
1answer
271 views

Why using alt-tab causes Unity to restart? [closed]

This have happened to me 4 times. When I use alt-tab Unity resets. It doesn't close any apps, but when I click an app that was already open - but minimized - I only can see the minimize/maximize/close ...
4
votes
1answer
379 views

What is the package name for the Ubuntu installation wizard?

I need to log a bug against the 12.04 installer (the installation wizard that you run off the CD/DVD). What is the package name for this application?
2
votes
1answer
563 views

I've got Internal Error whilst running a Ubuntu Beta. How to gather information and find out what it is?

Today, I was running the Ubuntu Beta (Ubuntu 12.04) and it experienced an internal error. I know I should file a bug report. However, I want to go check more detailed in the log files, but where are ...
0
votes
1answer
410 views

Install OSSEC HIDS In Ubuntu Generate Error

I work with OSSEC HIDS In Ubuntu 11.10: http://www.ossec.net/wiki/Know_How:DatabaseOutput When install with mysql support, it back me this error /tmp/ccuS4FYw.o: In function mysql_osdb_connect': ...
0
votes
2answers
57 views

How do I file a bug for a trackpad?

I believe I've found a regression in click-and-drag on my laptop's trackpad, and it's proving to be very annoying. I'd like to file a bug, but I have no idea what package I should file against. I've ...
1
vote
1answer
2k views

How to empty GDM log files?

I want to create a bugreport using ubuntu-bug and I would like to include the log files of Gnome Display Manager (GDM) which I found in /var/log/gdm. To minimize the noise that may be in the logs I ...
0
votes
1answer
2k views

Can't open DDMS

When I open a standalone DDMS besides Eclipse, it generates the below error. hieund@hieund:~$ ddms 01:51:58 E/ddms: Could not open Selected VM debug port (8700). Make sure you do not have another ...
13
votes
2answers
162 views

What tools do I need to use to report a bug in a developers PPA?

When you want to report an error the best way to report a package in Ubuntu is sudo ubuntu-bug package. But what if the package is in a developers PPA and I want ...
2
votes
0answers
30 views

How do I report a bug related to the keyboard? [duplicate]

Possible Duplicate: How do I report a bug? I am a novice Ubuntu user. I posted the below problem, but my question was closed and the moderator noted that it should have been reported as a ...
1
vote
1answer
120 views

How can I report a bug for two packages?

How can I make reports to several packages such as unity-2d and thunderbird for a bug with using Thunderbird in Unity 2D? When I type ubuntu-bug-report <package> it only lets me type in one!
6
votes
1answer
125 views

How do I report bugs about HUD?

I've found a couple of bugs in HUD, such as when you use it, the window loses focus afterwards. But I can't find a bug tracker for it?
3
votes
1answer
95 views

I filed a bug report and now its expired. What do I do now?

I filed a bug report. Eventually I was asked to test the new version. I was slow in responding. Now the bug report is expired. It's still a problem. Do I just file a new bug report, or is there ...
2
votes
1answer
102 views

Where should I report a bug and apply the fix?

I've identified a bug in XSane and have a four-line fix for it. I'm a little confused as to where I should go to have this fix incorporated... Should I submit a bug report to Ubuntu, Debian, XSane, or ...
1
vote
0answers
178 views

I think I found a bug but I don't know how to report it [duplicate]

Possible Duplicate: There's an issue with an Alpha/Beta Release of Ubuntu, what should I do? I have installed Kubuntu 12.04 Alpha 1. I started Software Updates to update applications. ...
1
vote
2answers
112 views

What is debugging and how do I get involved?

Well what is it? And how do I get involved?
1
vote
2answers
165 views

Is there a way to automate a dist-upgrade at boot time?

I run a bleeding-edge VM as bug reporting is about the only 'give back' activity that I have time to do. I am however getting sick of things (understandably) crashing, only to be told 'Nope, we ...
1
vote
1answer
290 views

How to go about troubleshooting frequent system pauses

I have had my desktop that has ran Ubuntu over a few years, on my most recent reinstall, periodically (saying once every 10 minutes or so) my system will just freeze. Mouse won't move, keyboard ...
2
votes
1answer
44 views

How do I report a bug in a kernel if it won't boot?

I have a problem on my machine with all of the kernels from: 2.6.38-8 (the default kernel in natty narwhal) Upto the present kernel in 12.04 Precise Pangolin Basically the kernel wont boot meaning ...
2
votes
1answer
60 views

Where do I file a bug regarding the unlock screen?

When you lock your screen, and then try typing your password to unlock it, your wallpaper doesn't obey the "Fit" settings (Zoom, Stretch, etc). This is a bug that needs fixing, and I'm not sure where ...
1
vote
0answers
170 views

Fn Keys stopped working after a ubuntu update [closed]

I received a system update that seems to have stopped my fn keys from working on my laptop. What should I do?
0
votes
2answers
153 views

How to report a crash bug with nothing on screen

I would like to report an installation bug, but I can't launch ubuntu-bug : On my tablet (LDLC Janus, an Intel based tablet without OS installed by default), I have a problem when I install Ubuntu ...