Questions about the process of reporting bugs: what should be reported as a bug, Where should it be reported. Remember that reporting a bug itself is off topic.

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5
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2k views

Xubuntu 13.10 64bit - Slow and buggy “log out” process?

I'm a Windows convert who has done only a little bit of dabbling in Ubuntu in the past (back in Dapper Drake a few years back). A lot has changes since then, and I've been yearning to jump back into ...
1
vote
1answer
360 views

How to upgrade or downgrade the Kernel in Ubuntu (to any stable or testing release)

When I report a bug I may be asked to "try out the latest upstream Kernel", how do I do that? I see a lot of version specific answers to this question here on ask ubuntu, what are the general ...
1
vote
0answers
2k views

info about wireless being greyed out on Lubuntu 13.04, after an OS upgrade

Hello all I'm adding this to provide some more information about this issue which lots of people seem to have seen: I've not got a full solution yet, but I can CONFIRM an oddball workaround which ...
3
votes
1answer
122 views

Which package should I file a bug against for pen input?

I have a Fujitsu LifeBook T900, and I have a problem with Ubuntu on it. This laptop has a touch screen meant to be used with an accompanying stylus (i.e. it only works with the stylus, and not with ...
1
vote
1answer
43 views

Error occured when “sudo apt-get update”

MessageBox said that Unable to initialize package information. In the process of initializing the package information, Unable to solve problem has occured. Including the following error ...
0
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1answer
38 views

problem after upgrading ubuntu 12.04 to 12.10

i upgraded my ubuntu to 12.10 from 12.04 after which i restarted my computer when asked. and now all i can see is grub rescue> on a black background. I am a beginner in ubuntu. please tell me what to ...
2
votes
2answers
943 views

Why does update-notifier contains system-crash-notification?

I just had "System Program Problem Detected" window appearing several times before user session even started (I have KDM with autologin to locked session). I traced it with xprop to being /usr/lib/...
2
votes
1answer
256 views

Anything Mouse Like Isn't Seen by Ubuntu 13.10

I have a upgraded 13.10 from 13.04 and today this issue of anything that is mouse-like is not seen by Ubuntu. The only input device that works is my Wacom Tablet and it's pen. I already checked for ...
8
votes
1answer
181 views

What to do with private bug reports on launchpad?

Over time I gathered more than 10 launchpad bug reports that were reported with apport, initially marked as private and never responded to. There was one I've discussed additionally on IRC and that's ...
2
votes
1answer
851 views

Live CD stalls when installing Ubuntu 13.10

Booting from Live CD Ubuntu 13.10 64bits, I can't get the installation page. Just a black page with a system prompt: "numbers" BUG: Soft lockup - CPU#1 Stuck for 22s. This repeats in a very short ...
1
vote
1answer
166 views

How I can send bug report if Lubuntu doesn't start? [duplicate]

I found a bug When disk is full - Lubuntu 13.10 can't load. I went to Ubuntu page on Launchpad to search this "bug" but didn't find this "bug". I push button "Report a bug", but I see this help ...
0
votes
1answer
356 views

Weird graphical glitch when trying to change install path for Steam on Ubuntu 13.10 [closed]

Ok so I am trying to change my installation directory for steam because Ubuntu is installed on my SSD and I have another terabyte HD. Everytime I try to change my installation path I get this weird ...
3
votes
1answer
688 views

Application crash reporting “This problem report is damaged and cannot be processed”

I have either an application that crashes almost straight after logging in or I have an old crash report that attempts to be reported and which fails. I'm erring towards the latter but I cannot be ...
-1
votes
1answer
1k views

Authentication required by wireless network appears multiple times

Sometimes when I don't use my Ubuntu for a long time - maybe a day, I can see the popup showing Authentication required by wireless network There's obviously some wireless connects and ...
3
votes
1answer
842 views

Crash - every morning, how to resolve this crash and run it in a stable way?

Every day Ubuntu 12.04 64-bit on my Alienware X51 Dell PC crashes. The kernel I am using is 3.2.0-41-generic. I have a python application running which downloads and uploads in the official hours. ...
1
vote
0answers
148 views

E: Unable to locate package libqt5scripttools5

I'm following a tutorial to compile something, I've followed it to the letter but I'm getting errors when trying to install some of the required packages... chaoss@ubuntu:~$ sudo apt-get install ...
2
votes
1answer
1k views

apport-retrace fails with error: report file does not contain one of the required fields

I installed an application from the developer's website and it was crashing. I tried using this form of apport-retrace to get a report I could email to the dev myself: apport-retrace --confirm --gdb ...
2
votes
1answer
26 views

Do I have to specify the package version when reporting a bug with ubuntu-bug?

Reporting a bug from Ubuntu using the ubuntu-bug [package] command adds a couple of attached files to the bug, that include relevant information about a bug and that package. However, when filling ...
2
votes
2answers
2k views

Blinking black pattern of dots and lines on the screen

There is a black pattern of dots and lines blinking randomly on my screen. It appears randomly, sometimes every 30 seconds, sometimes it doesn't occur at all for a week or so. I had this issue for ...
4
votes
3answers
8k views

how to read and use crash reports?

A small independent application is crashing on my system (Kubuntu 12.04). I want to manually review the info in the crash report and then email the relevant parts to the developer. The file is located ...
0
votes
2answers
40 views

Where to send feature request? [duplicate]

My problem is that resizing windows is a pain. (related question: One pixel 'grab' area when resizing windows , but resizing at the edges is still too clumsy, I do know about the drag-to-edge-...
3
votes
1answer
31 views

How can I collect bug data to be submitted on another machine?

I know I can file a bug report on the local machine by running ubuntu-bug. But what about when I have a bug on another computer elsewhere so that it's not convenient to get to it physically to file a ...
4
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0answers
217 views

Rebuild davfs2 with libneon27 instead of libneon27-gnutls [closed]

I can't connect to my office's sharepoint webdav with davfs2. According to http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=668968, it's a bug with the libneon27-gnutls instead of libneon27. How can ...
0
votes
3answers
4k views

Nautilus File Manager not working

I'm just installed ubuntu 12.04 and was customizing my Main Menu using the standard application Ubuntu provides for that and eliminated the entry Files it contained. Unfortunately this resulted ...
13
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2answers
284 views

What happens after `ubuntu-bug` has done its thing?

Until some time ago you ran apport-bug or ubuntu-bug to start reporting a bug. The system would then open launchpad with your account, upload the collected information and let you add more info to the ...
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votes
1answer
811 views

myloader Segmentation fault (core dumped) [closed]

myloader --directory=$DB_DUMP --queries-per-transaction=50000 \ --threads=$THREADS --compress-protocol --verbose=3 \ --socket=$MYSQL_SOCK --user=$MYSQL_USER --password=$MYSQL_PASS # ...
0
votes
2answers
1k views

Nagstamon doesn't show in Ubuntu 12.04?

I'm trying to do the nagstamon work on Ubuntu 12.04, but after setting my credentials only, the other setting I kept default, it doesn't show anywhere. I'm sure it's running 'cause of ps aux | grep ...
2
votes
1answer
63 views

How to report bug in french

Sometimes, I see bugs when I use Ubuntu, and I would like to report them, but my english is too bad, so I would like to report them in french. Is there anyway to do this ?
2
votes
1answer
163 views

What system tool is reporting this error and how to diagnose?

In the last week, every time I turn my Ubuntu (12.04) machine on, and sporadically throughout operation (about every 1hr that I'm actively using it), I get the following popup from the system: When ...
-2
votes
1answer
59 views

Did 13.04 fix the resetting shortcut bug? [closed]

I have experienced this problem in both 12.04 and 12.10. https://bugs.launchpad.net/ubuntu/+source/compiz/+bug/964270 (12.04) https://bugs.launchpad.net/ubuntu/+source/compiz/+bug/1063617 (12.10 and ...
0
votes
1answer
134 views

invisible mouse shows in screenshots

I'm running 12.10 server with xubuntu-desktop installed and notice that my mouse pointer dissapears. Sometimes it's just momentary, other times I can't get it back and must resort to REISUB and shut ...
2
votes
2answers
1k views

Kernel panic after upgrade to Ubuntu 13.04

a few hours ago I upgraded my Ubuntu version to 13.04(from 12.10). Since then,in about 2-3 hours I have 2-3 times Kernel panic-not syncing. Does anybody has the same issue?How can I resolve this? I am ...
-1
votes
1answer
442 views

Is there a virus active in my Ubuntu? [closed]

I m Using Ubuntu 13.04. Whenever I insert any external memory card or pan drive, a new folder Trash is generated there, which uses huge space of it.. The most important thing is that it is not ...
0
votes
1answer
181 views

Error message with scrambled letters: is this a bug?

I just got a very weird error message on my Ubuntu 12.04 laptop: The only thing I did even close in time before this happened was to eject an SD memory card from the slot. To do so, I first opened ...
3
votes
1answer
66 views

How are bugs classified as “by 12.04 standards”?

I have been checking the Ubuntu errors page, but in the legend I noticed that both 12.10 and 13.04 are listed twice. Once just Ubuntu 12.10, and another Ubuntu 12.10 (by 12.04 standards). So what ...
1
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0answers
2k views

Savage S3 and Lubuntu (or any flavour) 12.10 big issue

Please be nice with me: I spent all the night with it and I'm exausted. I've got an old Acer Aspire1300 15"(512+256RAM and 1.3 mhz cpu). I tried all night installing Lubuntu, XUbuntu.. lspci -k ...
1
vote
2answers
1k views

Flashback doesn't work after latest 12.04 Ubuntu update

I have the latest 12.04 version of Ubuntu. Yesterday I installed the latest updates and right away I got this message: 'The following packages requested additional data downloads after package ...
1
vote
1answer
492 views

is ndisgtk running correctly?

I reported a bug, which was marked as a duplicate of another bug, and then a duplicate of another bug -- which is fine, I think it is a duplicate. First off, the architecture is different. The ...
1
vote
1answer
68 views

Graphical Bug: how to debug?

I have been experiencing a strange graphical bug which I'd like to report on Launchpad. The bug occurs randomly when pressing mouse buttons in some applications, like for example when I resize ...
2
votes
0answers
89 views

Package brasero-common needs to be reinstalled [closed]

When I update/install/un-install any software i get the message: An unresolvable problem occurred while initializing the package information. Please report this bug against the 'update-manager' ...
0
votes
1answer
1k views

Mouse freezes randomly

I have tried tons of different "solutions" to no avail. First off I'm running 64-bit 12.04 LTS, and I'm using a USB mouse that freezes after 20 minutes or so? Everything else will work except for the ...
2
votes
2answers
3k views

After Ubuntu 12.04 LTS update, Only Unity 2D … bug?

I have no clue why this happened, but I would really like to fix it. I ran a bunch of updates (25+...I hadn't updated in a while) and for some reason after I restarted to install the updates, I could ...
0
votes
1answer
118 views

an error upon installation [duplicate]

Please help me to resolve this error. Package dependencies cannot be resolved This error could be caused by required additional software packages which are missing or not installable. Furthermore ...
0
votes
1answer
1k views

Why doesn't picture viewer open any images?

Picture Viewer does not seem to open any images. The program starts up, but the screen is blank. I am trying this in a triple monitor set-up in a Hungarian language version of Ubuntu 12.04.2. I have ...
1
vote
1answer
69 views

The bug reporting process prevents me from reporting my bug

I read through the Reporing Bugs Community Wiki. I am unsure exactly what kind of package to report my bug against. The problem is that my USB sound device will only work if connected at boot, but not ...
3
votes
1answer
320 views

How to prevent an “always on top” application from usurping focus every time the workspace is switched

This is perhaps more suitable for Brainstorm as a feature request or a candidate for bug reporting, but, for now, I'll post it here: When telling an application to be both always on visible ...
2
votes
0answers
117 views

How to prevent applications from separate workspaces all landing on a single workspace when docking back into docking-station?

Now that finally docking seems to be fully supported on my system, hurray!, I can address a relatively minor issue (or even a bug ?): Normally, I have (all) four workspaces populated with my standard ...
14
votes
2answers
311 views

Should I include logs that contain “sensitive information”?

Sometimes, when info is being collected by ubuntu-bug (either automatically following a program crash or by manually calling it) the following dialog pops up: Should I include these files or not? ...
3
votes
1answer
603 views

How do I install the necessary debug packages to report tracebacks in Kubuntu?

I've had many a Kubuntu install, but across all of them, I've had this problem. When KDE crashes, I get the "Crash Reporting Assistant" dialog that wants me to install debug symbols to get a full ...