Questions tagged [bug-reporting]

Questions about the process of reporting bugs: what should be reported as a bug, Where should it be reported. Remember that reporting a bug itself is off topic.

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Lock Screen & Dock Bug [closed]

There appears to be a bug with both of my machines running Ubuntu 18.04 with latest updates. I've seen this bug posted elsewhere, but I can't seem to find the post again. When I lock my machine it ...
Shane Henry's user avatar
3 votes
2 answers
114 views

Use correct email address in reportbug

I am using reportbug to report a bug. However, it uses My Name <username@name-of-computer> as the from address instead of My Name <email@address>. How to use my email address in reportbug? ...
Archisman Panigrahi's user avatar
2 votes
1 answer
499 views

KDE Plasma bug in Kubuntu

Does anybody know what the bug on the attached picture is and how it could be fixed?
Ihor Yatsenko's user avatar
0 votes
0 answers
202 views

(New User) I've got a problem in my Ubuntu after formatting

I was very happy user in Ubuntu but when this problem came I detected that VirtualBox was the problem, I tried so hard to fix it but I couldn't, So I formatted my system and installed Ubuntu once ...
Just4you's user avatar
1 vote
0 answers
330 views

undo delete of gpg key

I am using wsl on Windows 10 of Ubuntu: I wanted to delete a GPG key (the GPG key of Microsoft), so I used the command "sudo apt-key list" image of gpg keys Final of GPG Keys I write " sudo apt-key ...
Manuel's user avatar
  • 11
1 vote
1 answer
125 views

Lost info when changing language on Ubuntu

I change the language on ubuntu and lost all pictures, music, downloads, documents when updated the 'folder's name'.
MadeOnBoard's user avatar
1 vote
0 answers
544 views

Ghost icons in Ubuntu 18.04 [duplicate]

When uninstalling applications there are cases in which the icon remains. I reinstall the same application and the icon is duplicated with the difference that the new one works and the old one doesn't....
KenetCh's user avatar
  • 21
3 votes
0 answers
7k views

How to fix Ubuntu 18.04LTS freezes?

I've installed latest Ubuntu 18.04.1 LTS about a week ago. All the soft was installed via system menu or Jetbrains repo. In 2 days appeared freezes - only mouse moves, irresponsive to keyboard, timer ...
WebComer's user avatar
  • 225
0 votes
0 answers
25 views

Found no way to file bug report to "libnewlib-arm-none-eabi: Multilib directory structure incompatible with gcc for Ubuntu 18.04"

Hy Folks, I stumbled over the very same issue "libnewlib-arm-none-eabi: Multilib directory structure incompatible with gcc" which has been verified to be valid also by debian guys for ubutu 18.04 ...
Björn Haase's user avatar
4 votes
1 answer
61 views

Which GNU savannah bug report URLs are accepted by Launchpad?

I reported https://bugs.launchpad.net/ubuntu/+source/grub2-signed/+bug/1800340 which (as so often) didn't get any feedback, so I reported it upstream at https://savannah.gnu.org/bugs/?func=detailitem&...
Kalle Richter's user avatar
1 vote
1 answer
312 views

Ubuntu 18.04.1 LTS Wifi Connectivity Issue

I installed Ubuntu 18.04.1 LTS on my Haier Y11B laptop. But after installing my WiFi works sometimes or sometimes it don't work. Sometimes it shows all the WiFi network available around me and allows ...
Muhammad Qasim Riaz's user avatar
0 votes
1 answer
104 views

Ubuntu overheating possible hw damage + defaults to gentoo kernel + initramfs-tools issue + failed to detect appropriate partition

Hardware: https://www.asus.com/us/ROG-Republic-Of-Gamers/ROG-G750JS/specifications/ If ubuntu is installed as a dualboot with other distro it want's to use other HDD by default when first HDD has ...
David Košecký's user avatar
1 vote
1 answer
1k views

Frozen context menu 18.04

1-3 times per day I go to right-click an open program on my taskbar and I get the standard context menu except nothing can be selected (can't click exit, and the menu continues to overshadow ...
johndoe5531's user avatar
1 vote
0 answers
55 views

Bug reporting tool not working - what do I do?

I want to report a bug in a desktop application package (tomboy) in 18.04. Following the guide on help.ubuntu.com, in a terminal window I issue ubuntu-bug tomboy. (This actually calls apport-gtk on my ...
MHvM's user avatar
  • 54
0 votes
0 answers
45 views

"Unable to access location" on 1st try. Works fine on 2nd try?

I'm experiencing an odd issue with 18.04.01 LTS. When I try to access two of my HDD's from the "Files" icon, I first get a message when I click the drive icon: "Unable to access location" I close ...
Mugsy's user avatar
  • 51
1 vote
0 answers
37 views

How do I figure out which package is causing my black screen issues?

I am getting a black screen on different linux distributions (Ubuntu 18.04, Kubuntu 18.04, Manjaro GNOME 17.1.12) as long as only one monitor is enabled and connected. When 2 monitors are connected ...
Jonas J's user avatar
  • 11
1 vote
0 answers
239 views

Cross-reference in LibreOffice Writer to a figure

In order to insert a cross-reference for a figure, I used to do following: Insert cross-reference open the tab cross-reference select figure as Type choose the appropriate caption select Category and ...
Leo Moons's user avatar
2 votes
1 answer
86 views

How do I report a bug when Launchpad fails?

I'm installing xubuntu 18.04.1 fresh, less than 15 minutes after the install finished I had a problem with vim-nox (a.k.a /usr/bin/vim.nox). I tried "ubuntu-bug vim-nox" and things got weird very ...
4dummies's user avatar
  • 452
0 votes
1 answer
422 views

sudo apt-get update failed me repeatedly [duplicate]

I keep getting this output when I run sudo apt-get update: Err:1 http://security.ubuntu.com/ubuntu xenial-security InRelease Temporary failure resolving 'security.ubuntu.com' Err:2 http://ppa....
No_OnE's user avatar
  • 1
2 votes
0 answers
167 views

Sometimes PKExec does nothing and just hangs, is this a bug?

Sometimes when I run $ pkexec echo test (it happens with any program) after the computer has been on for a while, no graphical dialogue "Authentication required" appears, and pkexec just hangs ...
cat's user avatar
  • 1,652
0 votes
0 answers
20 views

Where do I report a bug about touchpad behaviour? [duplicate]

I found a bug (or probably: unimplemented behaviour) in how the touchpad operates in GNOME 3. I'd like to report it in the appropriate channels (or at least check if it's already reported), but I have ...
Vincent's user avatar
  • 2,228
3 votes
1 answer
4k views

Ubuntu 18.04 freezes when running `systemctl restart systemd-logind.service`

I am trying to change my laptop's lid close behavior following this article: http://tipsonubuntu.com/2018/04/28/change-lid-close-action-ubuntu-18-04-lts/ When I get to run: systemctl restart systemd-...
thebeancounter's user avatar
3 votes
1 answer
926 views

NumLock light ignores NumLock key on MSI laptop in 18.04

The numlock key works normally on my MSI MS-1759 laptop, but its indicator light does not. When the button is pressed, numlock toggles on but its light stays off. Via terminal it can be forced open ...
user avatar
0 votes
0 answers
409 views

Check Resolution to 18.04 gdm3 Issue

After a recent software update my computer stopped booting into the normal login screen. Instead I see several terminal logs that ends with Started User Manager for UID 120 Or something like this ...
rahi's user avatar
  • 374
1 vote
0 answers
579 views

VMware: Ubuntu 18 Kernel panic [duplicate]

I am trying to install Ubuntu 18 on a new laptop (Asus, windows 10) with VMware. I get the following error while installing: Any way to fix this ?
user6800816's user avatar
0 votes
1 answer
49 views

Failed upgrade- what to do?

I have just tried to upgrade to U14.04.05LTS and received the following error message: "Please report this bug for the 'update-manager' package and try to include the following error message: "'E:...
Nick Day's user avatar
2 votes
1 answer
2k views

How to install a particular version of nvidia-settings?

I am currently using Ubuntu 16.04 LTS.Since the latest Nvidia Driver update 396. I have had trouble opening the GUI of Nvidia server X settings so that I could switch between my prime profiles. So, ...
Kartikey Singh's user avatar
2 votes
0 answers
45 views

My computer goes out of standby by itself

I have ubuntu 18.04 LTS installed, and when I close the cover of my computer to put it to sleep, it turns on all alone a few seconds later ... I always find it turned off the next day because the ...
B. Amine's user avatar
  • 680
2 votes
0 answers
1k views

how to fix bug found on meltdown/spectre?

linux found bug on meltdown and spectre . what i do for fix this problem ? discription in text note in home directory is ; bug: cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass ; file name is :...
Magic9's user avatar
  • 21
0 votes
0 answers
278 views

e17 enlightenment on bionic beaver black screen

I installed e17 package from the official repos. First run wizard for enlightenment ran fine, but subsequently, I only getting a black screen after login. I think debian uses the same pacakges. I ...
Jay Aurabind's user avatar
1 vote
1 answer
49 views

What is the accepted way to contact the Ubuntu development team

Background I use Ubuntu on a daily basis. I will get the occasional crash that warrants a developer report tool. It sends in the report. (I have no idea if this is useful. Often I know the cause and ...
haelmic's user avatar
  • 123
45 votes
9 answers
38k views

Bluetooth doesn't work after resuming from sleep, Ubuntu 18.04 LTS

Bluetooth earphones work fine until sleep. After resuming from sleep however, they appear to connect for a brief moment before disconnecting. On blueman, the error given is Resource temporarily ...
Nikhil Sadasivan's user avatar
1 vote
0 answers
22 views

How do I report a bug on Launchpad when I don't know which package it affects? [duplicate]

How do I report a bug on Launchpad when I don't know which package it affects? I tried just reporting it directly to "Ubuntu", but "Report a Bug" on https://bugs.launchpad.net/ubuntu just redirects to ...
Aaron Franke's user avatar
  • 1,126
1 vote
1 answer
42 views

Can I report about bug in system that I don't use?

Let's say I remember that I found some bug in Kubuntu or Ubuntu. But now I use Xubuntu. How could I report those bug ? Or it is necessary to run those ?
R S's user avatar
  • 2,369
1 vote
0 answers
439 views

Ubuntu 18.04 fails to authenticate after first attempt

If I mistakenly type my password incorrectly, then Ubuntu shows message to say unable to authenticate, and then even if I enter correct password, it just shows a blank purple screen and doesn't take ...
Lakshan Dissanayake's user avatar
2 votes
1 answer
1k views

Ubuntu won't wake up from suspend

When I suspend my Ubuntu (version 18.04), it doesn't wake up by clicking buttons or anything (even though I do hear the computer is on). Only option I have is to power it off and on. My computer info:...
Webeng's user avatar
  • 193
2 votes
0 answers
1k views

Ubuntu unable to wake up after suspending

Issue: I installed Ubuntu 18.04 on my MSI computer (because linux > default windows duhh) but whenever the computer Suspends, it can't un-suspend the screen is just dark, though you can hear the ...
Webeng's user avatar
  • 193
1 vote
1 answer
332 views

How to report bugs in 18.04 Beta [duplicate]

Ubuntu 18.04 Beta is looking good, but I keep running across a few difficulties related to how they have altered the boot process. What is best way to report bugs?
SDsolar's user avatar
  • 3,169
1 vote
0 answers
104 views

unix-odbc package, undefined reference to SQLCancelHandle [duplicate]

I am trying to compile a ODBC software with the unix-odbc library which I installed with the following command on Ubuntu 16.04. apt-get install unixodbc-dev unixodbc-bin unixodbc The library worked ...
Brighter side's user avatar
2 votes
1 answer
2k views

The days on my lock screen are in another language

On my lock screen from Ubuntu 17.10.1, the days are not in English but in German, like Monday = Montag and Thursday = Donnerstag. My system standard language is English. Is there a solution for ...
Pikachueevee111's user avatar
3 votes
1 answer
88 views

When to report errors during beta testing

I have an amateur question. I've noticed with the 18.04 beta (budgie-flavor) that usually when I have a bug, it's usually fixed with another update. Most of my bugs seemed to be an issue with a delay ...
Nicholas Sharp's user avatar
1 vote
0 answers
59 views

A PC boots using the "with upstart" option, but not with the default option (systemd) - is this a reportable bug?

My Dell 755 PC with 16.04 (and a dual-boot of Windows 10) has a problem. It started right after some updates that required a reboot to complete. My question is, is this a reportable bug, considering ...
ElHombre55's user avatar
14 votes
1 answer
3k views

Ubuntu Development version / How to participate, or how to get a smooth ride

Questions about the Ubuntu Development version Background AskUbuntu is dedicated to helping users with the current released versions of standard Ubuntu and Ubuntu community flavours (Kubuntu, Lubuntu ....
sudodus's user avatar
  • 46.2k
2 votes
0 answers
122 views

Can't send crash report

Where do I have to complain about bugs regarding the crash report system of Kubuntu 16.04? Or does anyone know about this bug? Background: a few days ago I tried to send a bug report, wich Kubuntu ...
manu at Kubuntu's user avatar
0 votes
0 answers
72 views

A weird Bug! Ubuntu keyboard and terminal, need guidance

Today I observed a very strange behavior on my Ubuntu 14.04 LTS. While my keyboard is fully functional on gedit editor and some other applications, when I am in Terminal, Google Chrome, or software ...
Artemis-a's user avatar
15 votes
1 answer
1k views

How do I add myself to bug report? [duplicate]

There is a bug report on Launchpad that describes exactly what is happening to me. How do I add myself to this bug report as it is currently marked as "undecided" importance with no-one assigned to ...
Nick Gammon's user avatar
6 votes
1 answer
1k views

Ubuntu 17.10 corrupted bios Lenovo with USB boot device

I've a problem, related to this bug. I've booted Ubuntu 17.10 from a USB stick on mine Lenovo G-50 (I don't remember now if in Live or persistence mode), after that moment I coulnd't change BIOS ...
Stefano's user avatar
  • 63
2 votes
1 answer
166 views

Why can't I update Ubuntu anymore or log into launchpad to report it?

I'm unable to update Ubuntu anymore. My computer keeps asking me to file a bug for libre-office-common, because it isn't able to update to the newest version for some reason. Software Updater tells me ...
user803386's user avatar
0 votes
1 answer
1k views

Ubuntu 17.10 not booting after bootloader update (Acer laptop)

Problem: I installed Ubuntu on my laptop computer. It was working just fine for several weeks. Recently – seemingly out of nowhere – I had this weird and frustrating problem that the device would not ...
Lilalas's user avatar
  • 11
2 votes
0 answers
837 views

"Error: No space left on device" when booting ubuntu

How would I repair the graphical OS from the terminal tty1? I'm given the error: Error: No space left on device. Even though there is enough space. Detailed description of the system: df -h ...
BusyLM's user avatar
  • 31

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