Questions about reporting bugs: what should be reported as a bug, Where should it be reported.

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2
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1answer
89 views

Where should I report a bug and apply the fix?

I've identified a bug in XSane and have a four-line fix for it. I'm a little confused as to where I should go to have this fix incorporated... Should I submit a bug report to Ubuntu, Debian, XSane, or ...
1
vote
0answers
177 views

I think I found a bug but I don't know how to report it [duplicate]

Possible Duplicate: There's an issue with an Alpha/Beta Release of Ubuntu, what should I do? I have installed Kubuntu 12.04 Alpha 1. I started Software Updates to update applications. ...
1
vote
2answers
101 views

What is debugging and how do I get involved?

Well what is it? And how do I get involved?
1
vote
2answers
133 views

Is there a way to automate a dist-upgrade at boot time?

I run a bleeding-edge VM as bug reporting is about the only 'give back' activity that I have time to do. I am however getting sick of things (understandably) crashing, only to be told 'Nope, we ...
2
votes
1answer
40 views

How do I report a bug in a kernel if it won't boot?

I have a problem on my machine with all of the kernels from: 2.6.38-8 (the default kernel in natty narwhal) Upto the present kernel in 12.04 Precise Pangolin Basically the kernel wont boot meaning ...
2
votes
1answer
54 views

Where do I file a bug regarding the unlock screen?

When you lock your screen, and then try typing your password to unlock it, your wallpaper doesn't obey the "Fit" settings (Zoom, Stretch, etc). This is a bug that needs fixing, and I'm not sure where ...
1
vote
0answers
150 views

Fn Keys stopped working after a ubuntu update [closed]

I received a system update that seems to have stopped my fn keys from working on my laptop. What should I do?
0
votes
2answers
120 views

How to report a crash bug with nothing on screen

I would like to report an installation bug, but I can't launch ubuntu-bug : On my tablet (LDLC Janus, an Intel based tablet without OS installed by default), I have a problem when I install Ubuntu ...
2
votes
1answer
84 views

Unity windows maximisation ghost image [closed]

I think I have a bug in unity. Sometimes I move the mouse over the screen without doing something and it seems that Unity want to maximise a ghost window on the left of the screen or on the right. ...
6
votes
2answers
2k views

Tools to diagnose Ubuntu problems

Over time a user will have several problems with Ubuntu as any other OS in the world. What tools and terminal commands exist in Ubuntu to help diagnose how the problem occurred and help solve it if it ...
3
votes
1answer
137 views

How submit a bug fix to Ubuntu?

I've submitted a 'papercut' bug to launchpad, that I think I can possibly have a go at fixing. What is the process for obtaining the relevant source code (I'm not entirely sure where I'd find the ...
2
votes
1answer
37 views

How do I assign a Launchpad bug to an external tracker?

I have encountered an application issue that I know has a bug assigned in both Launchpad and the external tracker the application project actually uses (in this case Google Code). I understand that ...
3
votes
1answer
164 views

Where do I file bugs for Jupiter applet?

I've downloaded the Juputer power management tool via PPA, and I want to file a bug for it regarding its integration with the unity-panel. Where do I file this? There doesn't appear to be a page under ...
9
votes
1answer
60 views

Where can I report a bug for apps.ubuntu.com?

I have a few bugs which I would like to patch for apps.ubuntu.com; however, I can't seem to find their project page on LaunchPad. Where can I get in touch with this team and where can I pull the code ...
1
vote
1answer
70 views

Is the “ubuntu-bug” tool broken?

It asks me for a PID, even though it didn't in previous versions. If I don't provide one or if I choose "other problem", it closes saying that I need a PID. If I put the symptoms in the terminal, it ...
7
votes
1answer
4k views

How do I view CoreDump file?

When reporting a bug from a crash, the bug is made private and a file called CoreDump.gz. The Bug Triage documentation says the following: If the crash still has a CoreDump.gz attachment, then it ...
0
votes
1answer
467 views

How to open kcrash files and/or launch drkonqi manually?

So I was playing with kdenlive and it crashed (I didn't add PPA and 11.04 repos has outdated version. It was fixed for 11.10 though). "DrKonqi" [as always] said that there is not enough useful ...
2
votes
1answer
167 views

File dialog is crashing, where do I report the bug? [closed]

Whenever I try to open a file, for example within gedit, an application crashes immediately. The same happens with other apps. If it does matter, I'm connecting to ubuntu remotely via VNC. Here is ...
1
vote
1answer
74 views

How do I upgrade all symbol packages?

When submitting Apport reports to Launchpad, I regularly get the error "outdated debug symbol package" from the retracing service. How can I upgrade all debug symbol packages to the latest version? ...
4
votes
3answers
446 views

How to report a bug for no sound through headphones?

So this is the first version of Ubuntu that stops the sound from coming out of my speakers when I plug in headphones. Unfortunately it also stops the sound altogether... I would like to submit a bug ...
3
votes
3answers
812 views

How can i report a bug about apport-gpu-error-intel.py crashing?

Everytime my gpu crash and i have to reboot, after the boot appears: the window to report the gpu crash bug when I try to report it, apport-gpu-error-intel.py crashes another window appears ...
4
votes
1answer
108 views

What's the best way to effectively report bugs?

I've been trying to report a bug about Activities in Kubuntu causing me no end of grief with multiple issues ranging from annoying to total freeze/crash requiring hardware reset. I'm trying to follow ...
0
votes
0answers
273 views

Hibernate missing from menu [closed]

I've just re-installed Ubuntu 10.04 and no longer find HIBERNATE on the shutdown menu.This hasn't happened before. I've downloaded all updates and rest of system working fine. Is this a bug - and is ...
8
votes
4answers
142 views

Are Launchpad bugs in a way moderated?

Is Launchpad (in general) moderated? brainstorm is ask ubuntu is ubuntu answers is what about ubuntu bugs?
3
votes
2answers
171 views

How to report bug after hard crash?

I just had a hard lock-up crash not even a Alt + Shift + SysRq + R + S + E + I + U + B could solve. I've now rebooted and would like to report the bug with the saved logs. What's the best way to ...
4
votes
2answers
247 views

Which Ubuntu packages are considered genuine?

I tried to report a bug issue on update manager but got the following error: Your problem cannot be reported. This is not a genuine Ubuntu package. Isn't Ubuntu open source?
3
votes
2answers
274 views

How to file a bug on GNOME's bugzilla?

I want to file a bug directly upstream to GNOME. Can someone give exact procedure for filing bugs on GNOME Bugzilla?
4
votes
2answers
96 views

How do I report a missing package dependency during an upgrade?

A friend of mine (somewhat new to linux) recently upgraded from 10.10 to 11.04 and his OS broke from the upgrade. A few minutes of troubleshooting showed that the culprit was the PAE kernel that the ...
6
votes
1answer
150 views

How to help improve Banshee?

I have had some problems running Banshee. It crashes quite often after finishing playing a song. It also jumps all over the place when playing back albums - sometimes it plays the first song twice - ...
5
votes
1answer
224 views

What's the best way to report a kernel panic bug

Suppose I have a machine that has no serial port and under certain reproducible situations will kernel panic. Assume I have tested the mainline kernel from the kernel team PPA and know this is an ...
7
votes
1answer
185 views

Kernel bugs on Launchpad

I've found what I believe to be a kernel bug, and reported appropriately on Launchpad. But is the kernel bugs reported on Launchpad receive attention from the developers? It is important since, in ...
4
votes
4answers
185 views

How do I file feature request bugs on Launchpad?

I've seen on Bugzilla bug request for enhancements, is there anything similar for Launchpad?
5
votes
1answer
194 views

Why does ubuntu-bug imply that I shouldn't report bugs for Compiz and Unity?

I run ubuntu-bug compiz. Select no it's not unity. (Although I get the same result if I report for unity.) Then I'm presented with this question: Development is completed for the 'natty' version ...
2
votes
0answers
62 views

How can I report a bug when ubuntu-bug crashes? [closed]

How can I report a bug when ubuntu-bug crashes? ongun@ongun-ubuntu:~$ ubuntu-bug python ERROR: /etc/apport/crashdb.conf is damaged: No default database
6
votes
2answers
330 views

Diagnose brightness control [closed]

Brightness control on my laptop does not work, how can I diagnose if it's unsupported, or a bug? And if it is a bug, what do I include in the bug report? UPDATE Thank you for all the responses, ...
0
votes
1answer
82 views

How can I report key binding bug into launchpad?

I think that setting key bindings in separate applications is bug (link). How can I report this bug, if: Pressing "Report bug" in Launchpad sends me to documentation page I don't know what ...
0
votes
2answers
78 views

Gnome-Do - shouldn't it be more stable?

Gnome-Do just drove my CPU to 100% for over a minute for no apparent reason. Had to kill the process to stop the fans from blowing themselves apart. I had other problems with Gnome-Do - sometimes it ...
4
votes
1answer
107 views

Ubuntu Bug, Bug HowTo not useful [duplicate]

Possible Duplicate: How do I report a bug? I found a bug in the Ubuntu OS 10.10 that wasn't there until the most recent update. When I go the Places tab and click on the Home Folder, ...
3
votes
2answers
355 views

Reporting System Unity Freezes

I have Ubuntu Natty 11.04 Beta 2 installed. I did have some compiz freezes which I reported. However today I got a System Freeze...Everything was frozen...keyboards did not respond, clicking ...
2
votes
2answers
119 views

Is there a Daily/Alpha/Beta Bug Report Applet/Widget?

I'm looking for an applet on daily/alpha/beta builds on the bar that you could click and then click on an application that's causing issues and then write your report. It would make life so much ...
2
votes
1answer
247 views

What is the term for the unity-menu/panel/input/taskbar/sidebar?

I.e., under Unity, what is the term for the panel that is opened when I press the super or window key that allows me to search for what I want to open or do? I've been tripping over myself with some ...
1
vote
3answers
151 views

How to report a crash when there isn't a .crash file

I am suffering from a bug/crash in Natty, which I have logged in Launchpad: https://bugs.launchpad.net/unity/+bug/737928 The response I got back on my bug was a "provide us with a .crash file, or we ...
0
votes
1answer
122 views

How should I report this problem? [duplicate]

Possible Duplicate: There's an issue with an Alpha Release of Ubuntu, what should I do? I use Ubuntu 11.04 Alpha in daily use and yesterday I've made an upgrade (apt-get dist-upgrade) ...
44
votes
2answers
1k views

I want to fix a bug. Where do I start?

Although I am not a professional programmer, I have written a program or two. Yet, nowadays every engineer and scientist learns to program a bit as well, and as such I am used to writing programs in ...
0
votes
1answer
527 views

Packard Bell Easynote NJ65 not saving gamma Setup

There seems to be a issue with the Easynote range of PB laptops. Since Ubuntu 10.10 does not use a Xorg.conf file to save your gamma / resolution /brightness setting, everytime I turn on my laptop I ...
19
votes
1answer
897 views

How do I subscribe to a bug?

Sometimes people tell me to subscribe to a Launchpad bug so I can follow along it's progress, how do I do this?
70
votes
9answers
36k views

There's an issue with an Alpha/Beta Release of Ubuntu, what should I do?

I've been running Alpha releases of Ubuntu for some time now. I keep running into issues - how can I get these resolved? What should I do when I encounter these problems? And where can I find other ...
0
votes
1answer
43 views

Are there easier ways to report about malfunctions experienced while using Ubuntu other than using particular bug trackers?

I use Xubuntu on a computer with an Intel 82852/82855GM video card and have a nasty problem with video playback: after some time of playback a video player screen comes just blue, and when I close it ...
4
votes
1answer
75 views

Which package should I use to file a bug for the “application” menu?

I am testing Natty and found an issue with the global menu, what is the proper package name to report the bug?
12
votes
3answers
667 views

My hardware needs a module to be blacklisted to work, how can I get this fix shipped?

I have an Acer Timeline 1830T. When I install 10.10 and 11.04 it needs to have the acer-wmi module blacklisted for wireless to work. I think I need to file a bug on the linux kernel but I am not ...