Questions about the process of reporting bugs: what should be reported as a bug, Where should it be reported. Remember that reporting a bug itself is off topic.

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13
votes
2answers
266 views

Should I include logs that contain “sensitive information”?

Sometimes, when info is being collected by ubuntu-bug (either automatically following a program crash or by manually calling it) the following dialog pops up: Should I include these files or not? ...
1
vote
1answer
300 views

How do I install the necessary debug packages to report tracebacks in Kubuntu?

I've had many a Kubuntu install, but across all of them, I've had this problem. When KDE crashes, I get the "Crash Reporting Assistant" dialog that wants me to install debug symbols to get a full ...
1
vote
2answers
26 views

What package to file general (usability) bug against?

I am experiencing a bug where on first login to an Ubuntu/Unity session (12.04), my mouse buttons are not inverted (left-handed). The configuration does correctly list them as inverted, but they don't ...
0
votes
1answer
24 views

How do I prevent Ubuntu from upgrading?

I've been struggling with this bug the whole day. I've managed to install following the first workaround proposed, but after I install the nvidia-current drivers I end up in a small 640x480 screen and ...
1
vote
0answers
48 views

Does my ubuntu 12.10 sends error reports? [duplicate]

Possible Duplicate: How can I track a bug that caused a crash and was reported via apport / whoopsie? I have question does my ubuntu 12.10 sends error reports ?? I often encounter this ...
2
votes
1answer
563 views

Latest two images will not install on Nexus7 (32GB + 3G), but older were Ok [closed]

The latest two (newest) daily images will not install on my Nexus 7, 32GB + 3G. The older versions work fine. Background looks like coloured snow. (I can not post the screenshot.) There is no ...
1
vote
1answer
154 views

How to get the crash log file for Lightworks?

So I got beta access to lightworks and It crashes a lot sadly I can not get terminal output is there a way to get software crash log file ???
5
votes
1answer
59 views

Whom should I ask to update a package to a new upstream release?

Whom should I ask for upgrading the particular package, if there is a new upstream release? Should I file a bug report? What if the package is maintained by Debian maintainers? Should I leave a ...
6
votes
3answers
523 views

Dell Studio 15, Turnoff after suspend due to overheat, and does not turnon the fan as well [closed]

I am new to Ubuntu and linux as well, the thing is... I got strange problem with my laptop, I am not sure is the problem with my hardware or the os I got: Dell Studio 15 (ATI Graphics Card) with ...
5
votes
2answers
119 views

Should I report a bug on Ubuntu's bug tracker or on the upstream's?

I am on an updated Ubuntu 12.04 and I've found a bug in the tag feature of Nautilus. I'd like to file this as a bug report, but I'm confused to where to post it: Ubuntu's bug tracker in Launchpad or ...
1
vote
2answers
69 views

Bug 12.10. No reply to the bug report or alternative to submit the report or bug not answered

First, I am new to Ubuntu, and then I was getting a recurring error: window titled "crash report" (it's contents are as below). There is Stop sign being shown at the top next to the battery indicator. ...
2
votes
1answer
229 views

How do I get design input on a paper cut?

I'm working designing a fix for a paper cut, and I'd like to get someone to approve it before I try to implement it. How should I go about doing this?
11
votes
1answer
1k views

How do I report a paper cut?

I've seen this project called One Hundred Paper Cuts, and I'd like to report a paper cut, but don't know how. Can someone please tell me how to go about doing this.
8
votes
5answers
1k views

ubuntu freeze when I plugged the power cable

I recently update the system(12.10) on my laptop and after that whenever I plug the power cable in to my laptop it freezes and has no function of the mouse or the keyboard. I have to reboot the laptop ...
2
votes
2answers
1k views

Dell xps 15z fan issue in ubuntu 12.04

I just updated to ubuntu 12.04 on my Dell laptop xps 15z. The trouble is that I hear a slight ticking sound every 3rd second, probably from a fan. This is a new issue in this ubuntu version. I use ...
1
vote
1answer
57 views

How to deal with bugs in proprietary legacy driver?

I'm facing serious bugs in my proprietary AMD/ATI display drivers. Where do I report bugs regarding such drivers? Do proprietary drivers get modified by community to provide latest fixes at the ...
1
vote
0answers
14 views

What information I need to add to get the bug noticed? [duplicate]

Possible Duplicate: How do I report a bug? I filled the bug to Launchpad about Gedit. https://bugs.launchpad.net/ubuntu/+source/gedit/+bug/1067915 What information I need to add, maybe ...
1
vote
1answer
559 views

Where are the application crash files stored?

I experience instability with my Ubuntu 12.04 64-bit. I receive messages Sorry, Ubuntu 12.04 has experiences an internal error. If you notice further problems, try restarting the computer The ...
6
votes
1answer
248 views

How to report a system bug

I'm dealing with this issue: Ubuntu won't shutdown (VirtualBox kernel modules) and I almost lost my nerves when I wanted to report a bug. I'm studying this "How to report a bug" topic for two ...
-1
votes
1answer
531 views

Issues after upgrading to Ubuntu 12.10

I have attached an image of my laptop screen after I upgraded to Ubuntu 12.10 from 12.04. You will notice that all the desktop shows is 3 files. No taskbars or topbars are on the screen. When I start ...
1
vote
1answer
213 views

Incorrect spell check results

Firefox and Gedit (at least) are checking spelling wrongly. Which package should I file a bug against? For some time I've had issues with spell checking in Firefox. I hadn't bothered with them since ...
3
votes
0answers
3k views

Ragnarok Online crashes in Ubuntu 12.10 (evolution-calendar-factory crashed) [closed]

I just recently updated my operating system from 12.04 to 12.10 and when I try to run Ragnarok Online through Wine as I usually do, though it goes well for a while, after a few minutes my computer ...
0
votes
1answer
42 views

How to report a bug that occured during a release upgrade?

Launchpad redirects me to a FAQ page and ubuntu-bug ubuntu-release-upgrader complains the package does not exist.
3
votes
1answer
70 views

Where are bug reports saved?

where are bug reports from ubuntu-bug saved? Or how can I upload ubuntu-bug files as further information in launchpad?
1
vote
1answer
60 views

How do I report a bug against Compiz?

When running GUI Unit Tests with Netbeans, I usually end up in a situation where Compiz reaches 100% of CPU usage. When that happens, Unity freezes completely, but I can connect to my computer ...
9
votes
1answer
254 views

What tools exist to report bugs

As of today I only knew about ubuntu-bug which I could use to report bugs about a specific program. But now I learned about apport-collect and apport-bug which basically are: apport-bug - Reports ...
0
votes
2answers
346 views

International Keyboard -layouts over X — how to set them up?

I have asked a related question in different sites such as here in German and a related thread here, a different case in the latter though. The # dpkg-reconfigure console-setup is firing WARNING: ...
2
votes
1answer
125 views

I have bought a new wireless card and I have the same problem , it connects then it isn't able to browse anything

I can connect with wired connection in my living room but I can't with my wireless card. I'm pretty sure card is ok because I got a new one and driver works fine. I had Ubuntu 12.04 then I downgraded ...
3
votes
2answers
43 views

Can't report a bug on for a project on Launchpad--What to do (e.g. Skype Wrapper)

I want to report a bug in Skype Wrapper here but am not able to do it. Do I need to be a member to report a bug? I have a Launchpad account and I tried reporting it while logged in but I see no option ...
11
votes
3answers
9k views

“An uncaught exception was raised:Invalid version string 'GNU/Linux'” when creating bootable USB stick

Still unsolved bug here and bug -report here, bug in 12.04 and apparently in many other versions. How can I create an bootable USB -stick with Ubuntu?
5
votes
1answer
836 views

How to backport a bug fix?

I see a bugfix, that I need, in launchpad here for the package for cups, but, if I understand things correctly, it is built for 12.10, and I am on 12.04. Is it still possible to install it? If so, ...
2
votes
1answer
145 views

How do I report bugs on unity-webapps-preview? [duplicate]

Possible Duplicate: How do I report a bug? I'm interested in reporting a bug against the unity-webapps-preview package from ppa:webapps/preview. However, I can't seem to find the right way ...
0
votes
1answer
271 views

Two bugs with Keyboard Shortcuts: confirmation and/or solutions requested

I have 2 bugs in my Ubuntu 12.04 fresh installation using a Macbook Pro keyboard. Note: I swapped the Ctrl and Cmd keys (Ctrl and Super on regular keyboards), but that should not affect the shortcuts ...
1
vote
0answers
77 views

Ubuntu 12.4 running extremely slow [duplicate]

Possible Duplicate: What should I do when Ubuntu freezes? I just finished installing Ubuntu 12.4 on my PC. However, after the installation, it has been running surprisingly slow. When, I ...
1
vote
1answer
92 views

Can a laptop have problems with ubuntu cause of hardware?

Hello i was always using ubuntu from 10.04 and now i have 12.04.. Any version from 10.04 to 12.04 had appeared with many problems with ubuntu.. Problems like, in 12.04 the sleep fuction when the ...
1
vote
1answer
145 views

How to find reason for slowing down while running Ubuntu?

When working on the desktop, I sometimes encounter a sudden slowing down of Ubuntu Unity. I cannot reproduce the error but would like to be a proactive Linux user and find out what could be the ...
0
votes
0answers
108 views

Quicklaunch Icons can no longer change size [duplicate]

Possible Duplicate: How do I resize the Unity launcher? How can I change the size of Unity 2D launcher icons? When I first installed Ubuntu 12.04, I could change the Quicklaunch Icon size ...
0
votes
1answer
40 views

command request me to report it's bug?

Today I got a message when I was using ld command . It says : ld: Please report this bug. So, What should I do ? Is it serious or just I should ignore it? (if it is good to report it, I'll learn ...
3
votes
3answers
833 views

How do I report a bug directly to Skype?

Skype supplies updated packages for Ubuntu via their website and via their partner repository in Ubuntu. How do I report a bug directly to the Skype team? Is the Launchpad packaging team the same ...
2
votes
1answer
38 views

Is it acceptable to subscribe someone else to a bug report?

Launchpad lets you subscribe someone else to a bug report. Occasionally I find a bug closely related to one that Person X is already subscribed to. I therefore think X is likely to be interested in ...
0
votes
2answers
74 views

Why does my application crash without updating the log file (used '> my.log')

I am running mCruiseOn Server, which is a java based server side application (sockets, multiple threads, memcached, mysql) on a Micro EC2. It has been crashing often. I suspect memory usage may have ...
1
vote
1answer
62 views

Should I down-grade the version of ubuntu on my computer (12.04)?

I've been having problems with terminal finding directories and packages on my computer & I'm not the only one. Aderojas has/had the same issue see link: apt-get not finding packages I have tried ...
4
votes
1answer
234 views

How to make apport always open a bug report page? [duplicate]

Possible Duplicate: How can I track a bug that caused a crash and was reported via apport / whoopsie? Since I updated to 12.04 apport sends crash reports to the server silently without ...
1
vote
1answer
575 views

How to patch Apache mod-proxy 3.0.1 with 3.0.1-1.1? [closed]

The command $ sudo apt-get install libapache2-mod-proxy-html and then $sudo service apache2 restart fires: apache2: Syntax error on line 210 of /etc/apache2/apache2.conf: Syntax error on line 1 of ...
1
vote
0answers
52 views

What is the right way for reporting bugs? [duplicate]

Possible Duplicate: How do I report a bug? What's the best way to effectively report bugs? I want to report a bug in the Unity Launcher (as soon as you drop an application -namely ...
3
votes
2answers
971 views

The report belongs to a package that is not installed

I have gotten the error message "The report belongs to a package that is not installed." Generally I would just ignore that since seemingly there is no problem except I got a crash report and then I ...
1
vote
1answer
155 views

How would I report a bug in the paste.ubuntu.com service?

I assume that http://paste.ubuntu.com/ is an official service from Ubuntu, other "Ubuntu" sites have a link to report problems with them (for example apps.ubuntu.com - which links to launchpad and has ...
2
votes
1answer
92 views

If a PPA application crashes Unity on exit, do I file a bug against the app or Unity?

Every time I close Darktable 1.0.4 in Ubuntu 12.04, Unity crashes, and then restarts. My question is, since Darktable has been installed via PPA, would I report the bug to the Unity team or the ...
2
votes
1answer
977 views

Why does Compiz crash on the Ubuntu host when opening Windows 7 in Virtualbox?

I opened a Windows 7 virtual machine tonight from VirtualBox, and compiz crashed, resulting in me thinking for about a minute that my laptop had frozen, but it came back with a compiz crash after it ...
10
votes
1answer
387 views

How do Bugs get Categorized and what is the lifecycle of a bug?

How do bugs in ubuntu get categorized and what is a bug's life cycle? Also, "What does each bug's 'Status' mean, and how is it determined"