Questions about the process of reporting bugs: what should be reported as a bug, Where should it be reported. Remember that reporting a bug itself is off topic.

learn more… | top users | synonyms (1)

12
votes
2answers
217 views

What happens after `ubuntu-bug` has done it's thing?

Until some time ago you ran apport-bug or ubuntu-bug to start reporting a bug. The system would then open launchpad with your account, upload the collected information and let you add more info to the ...
-1
votes
1answer
523 views

myloader Segmentation fault (core dumped) [closed]

myloader --directory=$DB_DUMP --queries-per-transaction=50000 \ --threads=$THREADS --compress-protocol --verbose=3 \ --socket=$MYSQL_SOCK --user=$MYSQL_USER --password=$MYSQL_PASS # ...
0
votes
2answers
896 views

Nagstamon doesn't show in Ubuntu 12.04?

I'm trying to do the nagstamon work on Ubuntu 12.04, but after setting my credentials only, the other setting I kept default, it doesn't show anywhere. I'm sure it's running 'cause of ps aux | grep ...
1
vote
1answer
59 views

How to report bug in french

Sometimes, I see bugs when I use Ubuntu, and I would like to report them, but my english is too bad, so I would like to report them in french. Is there anyway to do this ?
2
votes
1answer
144 views

What system tool is reporting this error and how to diagnose?

In the last week, every time I turn my Ubuntu (12.04) machine on, and sporadically throughout operation (about every 1hr that I'm actively using it), I get the following popup from the system: When ...
-2
votes
1answer
59 views

Did 13.04 fix the resetting shortcut bug? [closed]

I have experienced this problem in both 12.04 and 12.10. https://bugs.launchpad.net/ubuntu/+source/compiz/+bug/964270 (12.04) https://bugs.launchpad.net/ubuntu/+source/compiz/+bug/1063617 (12.10 and ...
0
votes
1answer
119 views

invisible mouse shows in screenshots

I'm running 12.10 server with xubuntu-desktop installed and notice that my mouse pointer dissapears. Sometimes it's just momentary, other times I can't get it back and must resort to REISUB and shut ...
2
votes
2answers
1k views

Kernel panic after upgrade to Ubuntu 13.04

a few hours ago I upgraded my Ubuntu version to 13.04(from 12.10). Since then,in about 2-3 hours I have 2-3 times Kernel panic-not syncing. Does anybody has the same issue?How can I resolve this? I am ...
-1
votes
1answer
387 views

Is there a virus active in my Ubuntu? [closed]

I m Using Ubuntu 13.04. Whenever I insert any external memory card or pan drive, a new folder Trash is generated there, which uses huge space of it.. The most important thing is that it is not ...
0
votes
1answer
134 views

Error message with scrambled letters: is this a bug?

I just got a very weird error message on my Ubuntu 12.04 laptop: The only thing I did even close in time before this happened was to eject an SD memory card from the slot. To do so, I first opened ...
3
votes
1answer
65 views

How are bugs classified as “by 12.04 standards”?

I have been checking the Ubuntu errors page, but in the legend I noticed that both 12.10 and 13.04 are listed twice. Once just Ubuntu 12.10, and another Ubuntu 12.10 (by 12.04 standards). So what ...
1
vote
0answers
1k views

Savage S3 and Lubuntu (or any flavour) 12.10 big issue

Please be nice with me: I spent all the night with it and I'm exausted. I've got an old Acer Aspire1300 15"(512+256RAM and 1.3 mhz cpu). I tried all night installing Lubuntu, XUbuntu.. lspci -k ...
1
vote
2answers
1k views

Flashback doesn't work after latest 12.04 Ubuntu update

I have the latest 12.04 version of Ubuntu. Yesterday I installed the latest updates and right away I got this message: 'The following packages requested additional data downloads after package ...
1
vote
1answer
415 views

is ndisgtk running correctly?

I reported a bug, which was marked as a duplicate of another bug, and then a duplicate of another bug -- which is fine, I think it is a duplicate. First off, the architecture is different. The ...
1
vote
1answer
59 views

Graphical Bug: how to debug?

I have been experiencing a strange graphical bug which I'd like to report on Launchpad. The bug occurs randomly when pressing mouse buttons in some applications, like for example when I resize ...
2
votes
0answers
82 views

Package brasero-common needs to be reinstalled [closed]

When I update/install/un-install any software i get the message: An unresolvable problem occurred while initializing the package information. Please report this bug against the 'update-manager' ...
0
votes
1answer
920 views

Mouse freezes randomly

I have tried tons of different "solutions" to no avail. First off I'm running 64-bit 12.04 LTS, and I'm using a USB mouse that freezes after 20 minutes or so? Everything else will work except for the ...
2
votes
2answers
3k views

After Ubuntu 12.04 LTS update, Only Unity 2D … bug?

I have no clue why this happened, but I would really like to fix it. I ran a bunch of updates (25+...I hadn't updated in a while) and for some reason after I restarted to install the updates, I could ...
0
votes
1answer
114 views

an error upon installation [duplicate]

Please help me to resolve this error. Package dependencies cannot be resolved This error could be caused by required additional software packages which are missing or not installable. Furthermore ...
0
votes
1answer
868 views

Why doesn't picture viewer open any images?

Picture Viewer does not seem to open any images. The program starts up, but the screen is blank. I am trying this in a triple monitor set-up in a Hungarian language version of Ubuntu 12.04.2. I have ...
1
vote
1answer
57 views

The bug reporting process prevents me from reporting my bug

I read through the Reporing Bugs Community Wiki. I am unsure exactly what kind of package to report my bug against. The problem is that my USB sound device will only work if connected at boot, but not ...
2
votes
1answer
220 views

How to prevent an “always on top” application from usurping focus every time the workspace is switched

This is perhaps more suitable for Brainstorm as a feature request or a candidate for bug reporting, but, for now, I'll post it here: When telling an application to be both always on visible ...
1
vote
0answers
95 views

How to prevent applications from separate workspaces all landing on a single workspace when docking back into docking-station?

Now that finally docking seems to be fully supported on my system, hurray!, I can address a relatively minor issue (or even a bug ?): Normally, I have (all) four workspaces populated with my standard ...
14
votes
2answers
281 views

Should I include logs that contain “sensitive information”?

Sometimes, when info is being collected by ubuntu-bug (either automatically following a program crash or by manually calling it) the following dialog pops up: Should I include these files or not? ...
1
vote
1answer
363 views

How do I install the necessary debug packages to report tracebacks in Kubuntu?

I've had many a Kubuntu install, but across all of them, I've had this problem. When KDE crashes, I get the "Crash Reporting Assistant" dialog that wants me to install debug symbols to get a full ...
1
vote
2answers
28 views

What package to file general (usability) bug against?

I am experiencing a bug where on first login to an Ubuntu/Unity session (12.04), my mouse buttons are not inverted (left-handed). The configuration does correctly list them as inverted, but they don't ...
0
votes
1answer
24 views

How do I prevent Ubuntu from upgrading?

I've been struggling with this bug the whole day. I've managed to install following the first workaround proposed, but after I install the nvidia-current drivers I end up in a small 640x480 screen and ...
1
vote
0answers
48 views

Does my ubuntu 12.10 sends error reports? [duplicate]

Possible Duplicate: How can I track a bug that caused a crash and was reported via apport / whoopsie? I have question does my ubuntu 12.10 sends error reports ?? I often encounter this ...
2
votes
1answer
598 views

Latest two images will not install on Nexus7 (32GB + 3G), but older were Ok [closed]

The latest two (newest) daily images will not install on my Nexus 7, 32GB + 3G. The older versions work fine. Background looks like coloured snow. (I can not post the screenshot.) There is no ...
1
vote
1answer
219 views

How to get the crash log file for Lightworks?

So I got beta access to lightworks and It crashes a lot sadly I can not get terminal output is there a way to get software crash log file ???
5
votes
1answer
65 views

Whom should I ask to update a package to a new upstream release?

Whom should I ask for upgrading the particular package, if there is a new upstream release? Should I file a bug report? What if the package is maintained by Debian maintainers? Should I leave a ...
6
votes
3answers
550 views

Dell Studio 15, Turnoff after suspend due to overheat, and does not turnon the fan as well [closed]

I am new to Ubuntu and linux as well, the thing is... I got strange problem with my laptop, I am not sure is the problem with my hardware or the os I got: Dell Studio 15 (ATI Graphics Card) with ...
5
votes
2answers
129 views

Should I report a bug on Ubuntu's bug tracker or on the upstream's?

I am on an updated Ubuntu 12.04 and I've found a bug in the tag feature of Nautilus. I'd like to file this as a bug report, but I'm confused to where to post it: Ubuntu's bug tracker in Launchpad or ...
1
vote
2answers
73 views

Bug 12.10. No reply to the bug report or alternative to submit the report or bug not answered

First, I am new to Ubuntu, and then I was getting a recurring error: window titled "crash report" (it's contents are as below). There is Stop sign being shown at the top next to the battery indicator. ...
2
votes
1answer
231 views

How do I get design input on a paper cut?

I'm working designing a fix for a paper cut, and I'd like to get someone to approve it before I try to implement it. How should I go about doing this?
11
votes
1answer
1k views

How do I report a paper cut?

I've seen this project called One Hundred Paper Cuts, and I'd like to report a paper cut, but don't know how. Can someone please tell me how to go about doing this.
8
votes
5answers
1k views

ubuntu freeze when I plugged the power cable

I recently update the system(12.10) on my laptop and after that whenever I plug the power cable in to my laptop it freezes and has no function of the mouse or the keyboard. I have to reboot the laptop ...
2
votes
2answers
1k views

Dell xps 15z fan issue in ubuntu 12.04

I just updated to ubuntu 12.04 on my Dell laptop xps 15z. The trouble is that I hear a slight ticking sound every 3rd second, probably from a fan. This is a new issue in this ubuntu version. I use ...
1
vote
1answer
57 views

How to deal with bugs in proprietary legacy driver?

I'm facing serious bugs in my proprietary AMD/ATI display drivers. Where do I report bugs regarding such drivers? Do proprietary drivers get modified by community to provide latest fixes at the ...
1
vote
0answers
14 views

What information I need to add to get the bug noticed? [duplicate]

Possible Duplicate: How do I report a bug? I filled the bug to Launchpad about Gedit. https://bugs.launchpad.net/ubuntu/+source/gedit/+bug/1067915 What information I need to add, maybe ...
1
vote
1answer
666 views

Where are the application crash files stored?

I experience instability with my Ubuntu 12.04 64-bit. I receive messages Sorry, Ubuntu 12.04 has experiences an internal error. If you notice further problems, try restarting the computer The ...
10
votes
2answers
345 views

How to report a system bug

I'm dealing with this issue: Ubuntu won't shutdown (VirtualBox kernel modules) and I almost lost my nerves when I wanted to report a bug. I'm studying this "How to report a bug" topic for two ...
-1
votes
1answer
532 views

Issues after upgrading to Ubuntu 12.10

I have attached an image of my laptop screen after I upgraded to Ubuntu 12.10 from 12.04. You will notice that all the desktop shows is 3 files. No taskbars or topbars are on the screen. When I start ...
1
vote
1answer
218 views

Incorrect spell check results

Firefox and Gedit (at least) are checking spelling wrongly. Which package should I file a bug against? For some time I've had issues with spell checking in Firefox. I hadn't bothered with them since ...
3
votes
0answers
3k views

Ragnarok Online crashes in Ubuntu 12.10 (evolution-calendar-factory crashed) [closed]

I just recently updated my operating system from 12.04 to 12.10 and when I try to run Ragnarok Online through Wine as I usually do, though it goes well for a while, after a few minutes my computer ...
0
votes
1answer
42 views

How to report a bug that occured during a release upgrade?

Launchpad redirects me to a FAQ page and ubuntu-bug ubuntu-release-upgrader complains the package does not exist.
4
votes
1answer
73 views

Where are bug reports saved?

where are bug reports from ubuntu-bug saved? Or how can I upload ubuntu-bug files as further information in launchpad?
1
vote
1answer
63 views

How do I report a bug against Compiz?

When running GUI Unit Tests with Netbeans, I usually end up in a situation where Compiz reaches 100% of CPU usage. When that happens, Unity freezes completely, but I can connect to my computer ...
9
votes
1answer
270 views

What tools exist to report bugs

As of today I only knew about ubuntu-bug which I could use to report bugs about a specific program. But now I learned about apport-collect and apport-bug which basically are: apport-bug - Reports ...
0
votes
2answers
424 views

International Keyboard -layouts over X — how to set them up?

I have asked a related question in different sites such as here in German and a related thread here, a different case in the latter though. The # dpkg-reconfigure console-setup is firing WARNING: ...