Questions tagged [bug-reporting]

Questions about the process of reporting bugs: what should be reported as a bug, Where should it be reported. Remember that reporting a bug itself is off topic.

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Not exactly a question: whoopsie problems during dist-upgrade in saucy

It's not a question but I think it can be useful ... While dist-upgrading a saucy custom DVD, I've got an error about whoopsie: invoke-rc.d: unknown initscript, /etc/init.d/whoopsie not found. dpkg:...
Silvia's user avatar
  • 538
5 votes
2 answers
2k views

Xubuntu 13.10 64bit - Slow and buggy "log out" process?

I'm a Windows convert who has done only a little bit of dabbling in Ubuntu in the past (back in Dapper Drake a few years back). A lot has changes since then, and I've been yearning to jump back into ...
MrKatSwordfish's user avatar
5 votes
1 answer
920 views

Ubuntu 16.04, Periodic Keyboard Crash, Mouse Works, Have to force reboot

So I've looked at some other posts about keyboards crashing in Ubuntu 16.04, but they don't seem to have quite the same problem I'm having. Ubuntu 15.10 and 16.04 keep freezing randomly My ...
HumbleWebDev's user avatar
5 votes
0 answers
1k views

Ubuntu freezes on opening android studio and browser

I've recently upgraded to Ubuntu 16.04 LTS. When I run both android studio and chrome or any other browser at the same time, the system freezes. Using Alt+SysReq+F or Alt+SysReq+K isn't working. Is ...
Dante's user avatar
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5 votes
1 answer
73 views

Where do "report issues" go? [duplicate]

I seem to have these messages pop up that says: Ubuntu has experienced an issue do you want to report it? This seems to occur a lot especially after the system freezes up for ten minutes or longer,...
user289470's user avatar
4 votes
4 answers
3k views

Ubuntu google chrome is showing strange behavior not updating screen since I downloaded docker

Since I downloaded docker on my computer I get this strange behavior from chrome when I use it in another workspace. It's not updating the screen properly somehow and it's hard to explain so look it ...
Zeor137's user avatar
  • 65
4 votes
2 answers
1k views

What is CVE-2015-1793? Does it affect me?

Apparently a new bug has been discovered in OpenSSL, it is being called as Alternative chains certificate forgery (CVE-2015-1793). Canonical already declared the versions of openssl that are not ...
heemayl's user avatar
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4 votes
2 answers
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Can't report a bug on for a project on Launchpad--What to do (e.g. Skype Wrapper) [duplicate]

I want to report a bug in Skype Wrapper here but am not able to do it. Do I need to be a member to report a bug? I have a Launchpad account and I tried reporting it while logged in but I see no option ...
Gabriel's user avatar
  • 2,453
4 votes
2 answers
350 views

Which Ubuntu packages are considered genuine?

I tried to report a bug issue on update manager but got the following error: Your problem cannot be reported. This is not a genuine Ubuntu package. Isn't Ubuntu open source?
Munna's user avatar
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4 votes
2 answers
664 views

What happens when I click "Send" after Ubuntu experienced an internal error?

I am using Ubuntu 18.10. Sometimes, when some program has just crashed, a window pops up saying the following: "Sorry, Ubuntu 18.10 has experienced an internal error. Send problem report to the ...
Elias's user avatar
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4 votes
2 answers
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How to add another Ubuntu version to "affects" list on Launchpad bug?

I experience that bug on Precise: https://bugs.launchpad.net/ubuntu/+source/sysvinit/+bug/1212142 So far it has been reported that it affects Saucy. I want to add Precise to "affects" list. How to do ...
Piotr Jurkiewicz's user avatar
4 votes
1 answer
244 views

Simple way to report a bug?

Is it possible to ask Xubuntu to fix a bug with just a screenshot and a description? Same as I would ask for help with a programming error using Stack Overflow. I've googled the thing, nothing turned ...
Monki Majik's user avatar
4 votes
3 answers
1k views

How can i report a bug about apport-gpu-error-intel.py crashing?

Everytime my gpu crash and i have to reboot, after the boot appears: the window to report the gpu crash bug when I try to report it, apport-gpu-error-intel.py crashes another window appears ...
fain182's user avatar
  • 636
4 votes
1 answer
160 views

What's the best way to effectively report bugs?

I've been trying to report a bug about Activities in Kubuntu causing me no end of grief with multiple issues ranging from annoying to total freeze/crash requiring hardware reset. I'm trying to follow ...
Miasma's user avatar
  • 41
4 votes
1 answer
90 views

How do I report a suspicious snap on the store?

I installed a snap from the store using snap find and snap install. After installing it I noticed that it behaves suspiciously. How do I report this?
Alistair Buxton's user avatar
4 votes
1 answer
66 views

Where do I report packaging bugs? For example regarding dependencies

Where do I report packaging bugs? For example, If a package has a package has a 'dependency', which should actually be a 'recommends'. Or a package should accept a meta-package, but calls for a ...
J. M. Becker's user avatar
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4 votes
1 answer
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Which package should I use to file a bug for the "application" menu?

I am testing Natty and found an issue with the global menu, what is the proper package name to report the bug?
João Pinto's user avatar
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4 votes
1 answer
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Application crash reporting "This problem report is damaged and cannot be processed"

I have either an application that crashes almost straight after logging in or I have an old crash report that attempts to be reported and which fails. I'm erring towards the latter but I cannot be ...
Jon Cram's user avatar
  • 173
4 votes
2 answers
174 views

How do I report a missing package dependency during an upgrade?

A friend of mine (somewhat new to linux) recently upgraded from 10.10 to 11.04 and his OS broke from the upgrade. A few minutes of troubleshooting showed that the culprit was the PAE kernel that the ...
crasic's user avatar
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4 votes
1 answer
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What is causing this Authentication Required prompt in 20.04.2

I have this authentication required prompt that keeps coming up in a 20.04.2 install. I'm not sure which application or service is causing it to trigger but when I enter my password and press ...
simgineer's user avatar
  • 369
4 votes
1 answer
2k views

Two different login screens on Ubuntu 18.10!

So i installed Ubuntu 18.10 fresh install and i did have the normal new login screen of ubuntu gdm3. Ive been downloading gnome themes and i noticed after i did everything(idk if its from installing ...
amind0's user avatar
  • 43
4 votes
1 answer
687 views

How can I delete private information in a bug report?

If I report a bug to launchpad using ubuntu-bug it usually adds a bunch of files about my system to the bug, it also adds a automatic generated bug summary to my bug report text. Both the summary and ...
Julia's user avatar
  • 163
4 votes
1 answer
1k views

How do I install the necessary debug packages to report tracebacks in Kubuntu?

I've had many a Kubuntu install, but across all of them, I've had this problem. When KDE crashes, I get the "Crash Reporting Assistant" dialog that wants me to install debug symbols to get a full ...
Ken Kinder's user avatar
  • 4,170
4 votes
1 answer
56 views

How do I report a bug if I have no internet or USB or mouse on my machine?

The previous question I posted was closed since I was advised that it was a bug, not a help issue. That problem was that upgrading from (working) 11.10 to 12.04 (unusable) on my lenovo Y560 has left ...
andrew's user avatar
  • 141
4 votes
1 answer
61 views

Which GNU savannah bug report URLs are accepted by Launchpad?

I reported https://bugs.launchpad.net/ubuntu/+source/grub2-signed/+bug/1800340 which (as so often) didn't get any feedback, so I reported it upstream at https://savannah.gnu.org/bugs/?func=detailitem&...
Kalle Richter's user avatar
4 votes
1 answer
538 views

Mouse constantly stops working

I've thought I had this fixed a few times but no. Sometimes immediately after I boot the computer and log in mouse clicks don't work. Sometimes it will work fine for hours before it breaks. But it ...
dolphone bubleine's user avatar
4 votes
2 answers
422 views

How to report kernel issues

This is a followup to this other thread: USB ports not working all of a sudden I'm working on an Acer Aspire E 15, with the OS being Ubuntu Studio 14.04. I noticed that the last kernel version: ...
il mietitore's user avatar
4 votes
1 answer
240 views

How to automatically report system problems detected

Occasionally I get swarms of "System problem (problem) detected" errors, or even just one by itself. I don't want to turn them off altogether, because I think it's good to report them but I also don'...
Charles Clayton's user avatar
4 votes
2 answers
247 views

How to report bug after hard crash?

I just had a hard lock-up crash not even a Alt + Shift + SysRq + R + S + E + I + U + B could solve. I've now rebooted and would like to report the bug with the saved logs. What's the best way to ...
719016's user avatar
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4 votes
0 answers
547 views

Ubuntu Software Center is buggy

I can search software without any problem. But the only category there is "Add-ons". I already tried restarting my computer and ran sudo apt-get update & upgrade but it still only shows 1 category....
Guest1111's user avatar
4 votes
1 answer
526 views

Java programs don't repaint GUI after Ubuntu update

After I updated Ubuntu yesterday, Java programs don't update their GUI after the initial update. When moving the mouse over the GUI things that respond to mouse movements will show up on an unrelated ...
Mark Jeronimus's user avatar
4 votes
0 answers
4k views

When I click Shutdown, computer logs out instead of shutting down

I have a problem somewhat similar to the one in this question.. I am on Ubuntu 16.04 LTS and I usually install system updates when they are available. Yesterday I noticed that when I click on ...
Nuwan Thisara's user avatar
4 votes
0 answers
1k views

Where's cgconfig in Trusty?

I'm trying to create a cgroup where I can limit the resources used by Google Chrome after I hit a memory leak that froze my notebook. I followed the instructions here, here and here, but I've found ...
ivanmp's user avatar
  • 141
4 votes
0 answers
522 views

Rebuild davfs2 with libneon27 instead of libneon27-gnutls [closed]

I can't connect to my office's sharepoint webdav with davfs2. According to http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=668968, it's a bug with the libneon27-gnutls instead of libneon27. How can ...
chzbrgla's user avatar
  • 141
3 votes
2 answers
11k views

sudo can't give ulimit command?

I am trying to write a solution for another user, when I noticed that sudo ulimit -c returns command not found. So then I tried this: $ sudo ulimit -c sudo: ulimit: command not found $ ulimit -c 0 ...
j0h's user avatar
  • 14.8k
3 votes
1 answer
763 views

I've got Internal Error whilst running a Ubuntu Beta. How to gather information and find out what it is?

Today, I was running the Ubuntu Beta (Ubuntu 12.04) and it experienced an internal error. I know I should file a bug report. However, I want to go check more detailed in the log files, but where are ...
Anders Lind's user avatar
3 votes
3 answers
7k views

Ubuntu 16 Kernel BUG (“Oops: 0000 [#1] SMP”) related to amdgpu [closed]

I recently installed Ubuntu 16.04 on my personal notebook (Dell Inspiron 5548) and everytime I try to logout from any user account, I get a Kernel BUG ("Oops" message) related to amdgpu. I tried ...
fontanads's user avatar
3 votes
2 answers
506 views

Should I report Show Applications not scrolling as a bug?

Please bear with me, as I have never filed a bug report before. I have browsed ReportingBugs - Community Help Wiki, but I found the amount of information slightly overwhelming. The issue that I have ...
sleipnir's user avatar
3 votes
2 answers
2k views

The report belongs to a package that is not installed

I have gotten the error message "The report belongs to a package that is not installed." Generally I would just ignore that since seemingly there is no problem except I got a crash report and then I ...
user71700's user avatar
3 votes
1 answer
229 views

I filed a bug report and now its expired. What do I do now?

I filed a bug report. Eventually I was asked to test the new version. I was slow in responding. Now the bug report is expired. It's still a problem. Do I just file a new bug report, or is there ...
stevem's user avatar
  • 31
3 votes
1 answer
4k views

Ubuntu 18.04 freezes when running `systemctl restart systemd-logind.service`

I am trying to change my laptop's lid close behavior following this article: http://tipsonubuntu.com/2018/04/28/change-lid-close-action-ubuntu-18-04-lts/ When I get to run: systemctl restart systemd-...
thebeancounter's user avatar
3 votes
4 answers
2k views

Different fan behaviour in my laptop after upgrade, what to do now?

After upgrading from lubuntu 13.10 to 14.04 the fan of my laptop seems to run much more often than in 13.10. When it runs, it doesn't run continously but starts and stops every second. fwts fan ...
student's user avatar
  • 2,312
3 votes
1 answer
2k views

Where are the application crash files stored?

I experience instability with my Ubuntu 12.04 64-bit. I receive messages Sorry, Ubuntu 12.04 has experiences an internal error. If you notice further problems, try restarting the computer The ...
tomasz74's user avatar
  • 278
3 votes
3 answers
8k views

Volume Hot Keys Not Working in XFCE

Just installed vanilla Xubuntu 12.04 LTS & updated on a ThinkPad E325 with Conexant CX20671 sound card. I notice volume hotkeys work under Xubuntu DE but not under XFCE. Sound settings are ...
fleamour's user avatar
  • 1,573
3 votes
2 answers
956 views

How to file a bug on GNOME's bugzilla?

I want to file a bug directly upstream to GNOME. Can someone give exact procedure for filing bugs on GNOME Bugzilla?
Lincity's user avatar
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3 votes
1 answer
2k views

downgrade spyder

I have just upgraded ubuntu. As a result, spyder is not working anymore. This the error: Warning: Ignoring XDG_SESSION_TYPE=wayland on Gnome. Use QT_QPA_PLATFORM=wayland to run on Wayland anyway. ...
diedro's user avatar
  • 543
3 votes
2 answers
114 views

Use correct email address in reportbug

I am using reportbug to report a bug. However, it uses My Name <username@name-of-computer> as the from address instead of My Name <email@address>. How to use my email address in reportbug? ...
Archisman Panigrahi's user avatar
3 votes
1 answer
281 views

How do I file a bug on a PPA upstream with the maintainers using Launchpad?

I thought about reporting a bug about a package from the wine PPA, but neither https://bugs.launchpad.net/~ubuntu-wine has an option to post a new bug report no https://answers.launchpad.net/~ubuntu-...
imz -- Ivan Zakharyaschev's user avatar
3 votes
1 answer
88 views

When to report errors during beta testing

I have an amateur question. I've noticed with the 18.04 beta (budgie-flavor) that usually when I have a bug, it's usually fixed with another update. Most of my bugs seemed to be an issue with a delay ...
Nicholas Sharp's user avatar
3 votes
1 answer
7k views

Sorry,the application sudo has stopped unexpectedly? [closed]

I powered on my Ubuntu 16.04 dual boot and got a system error. I selected to report it and this is what popped up. What do I do about this? And more importantly how am I even supposed to read this?
Callat's user avatar
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