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I am trying to set up a Ubuntu One account on my wife's laptop. When we put her email address in, it will not accept it.

I already have an account on my laptop and I can't remember having this problem when I set it up.

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closed as too localized by Luis Alvarado, qbi, Jo-Erlend Schinstad, fossfreedom Apr 12 '12 at 19:41

This question is unlikely to help any future visitors; it is only relevant to a small geographic area, a specific moment in time, or an extraordinarily narrow situation that is not generally applicable to the worldwide audience of the internet. For help making this question more broadly applicable, visit the help center.If this question can be reworded to fit the rules in the help center, please edit the question.

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You mean like it won't accept the format? Or that the correctly typed email is somehow banned or blocked? Try logging in to Ubuntu One in the browser and check that the email address is the same as you are typing it in the U1 application. If you get any specific errors post a screenshot or type the exact error, it will help us diagnose the problem faster. –  Tom Brossman Jan 23 '12 at 14:54
    
@TomBrossman - Can you please put your comment as an answer. –  Luis Alvarado Apr 9 '12 at 18:13
    
@LuisAlvarado Done, but this question should really be flagged as Too localized + Abandoned. –  Tom Brossman Apr 9 '12 at 21:33
    
@TomBrossman - Yes I already flagged it as such. The problem is very localized although your comment might help the user if he comes back. –  Luis Alvarado Apr 9 '12 at 21:34
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1 Answer 1

Try logging in to Ubuntu One in your browser and check that the email address is the same as you are typing it in the Ubuntu One desktop application.

If you get any more errors post a screenshot or type the exact error, it will help us diagnose the problem faster.

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