Sign up ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free.

The system crash dialog is annoying me, how can I turn it off? I'd also like to know how to turn it back on just in case I need it to report a problem.

share|improve this question
since this seems to effect numerous people, is it a bug with apport itself? – Thufir Nov 15 '14 at 0:04
Not sure but I also think the crash dump may contain full text files for ex. so if you have sensitive data on it, better keep it disabled. I think, every time a crash happens and that pops up, we should be clearly informed that a crash dump of like 200MB will be uploaded and it will contain data you were editing on the application. I finally found something that I dislike on ubuntu :(, never thought this day would come... – Aquarius Power Mar 22 at 23:45

5 Answers 5

up vote 189 down vote accepted

You need to edit /etc/default/apport. The following changes will prevent Apport from starting at boot:

Graphical: Open a terminal with (CTRL+ALT+T) and type this:

sudo -i gedit /etc/default/apport

and then push ENTER. You password is being typed, but will not display as dots.


Command line:

sudo nano /etc/default/apport

A file editor is now open. Change enabled from "0" to a "1" so it looks like this:


To turn it off make it:


Now save your changes and close the file editor. Apport will now no longer start at boot. If you want to turn it off immediately without rebooting, run sudo service apport stop.

You can also use sudo service apport stop without modifying /etc/default/apport to turn it off temporarily.

See also :

share|improve this answer
Isn't it the case that "service apport stop" will stop it for the present, and setting enabled=0 is what turns it off at boot? – Silvio Levy Mar 17 at 7:26
@SilvioLevy yes, that's correct. I've updated the answer to reflect this. – Sybren Jun 18 at 9:03
  • Click on ubuntu icon, search for "System settings"
  • Select Privacy > Diagnostics tab
  • Unlock
  • Tick "Send error reports to Canonical"

Ubuntu 12.04 > Privacy > Diagnostics tab > Send error reports to Canonical

share|improve this answer
This didn't seem to do anything for me, still getting system error pop ups. – xamox Oct 11 '12 at 18:53
I had this checked, and it still wasn't sending error reports. Looks like it has to be enabled from the command line. – colan Jan 24 '14 at 21:51
btw, it didnt change /etc/default/apport – Aquarius Power Mar 22 at 23:16
sudo service apport stop ; sudo sed -ibak -e s/^enabled\=1$/enabled\=0/ /etc/default/apport ; sudo mv /etc/default/apportbak ~

The above script should stop apport, then take a backup of its configuration file, disable apport on boot, and lastly moves the backup to your home directory.

share|improve this answer
Thanks! Out of all three of the answers, only this one worked for my friend when we overwrote Ubuntu onto his Chromebook! – Pip Sep 6 '14 at 23:52

Don't disable apport. One of these days, you might have a sequence of crashes and never know it except for system bad behavior or some application-specific symptom.

The /var/crash directory is there to record any mishap. You might need it some day.

Suggested procedure:

  • Create a new folder E.g. $HOME/crash and copy all of the existing crash reports to it.
  • sudo rm /var/crash/*
  • sudo reboot

The repetitive crash pop-up behavior should now be gone. Also, the crash reports that you saved might be valuable in reporting a bug to launchpad.

share|improve this answer

On newer versions of ubuntu (15.04+)

To stop the service:

systemctl stop apport.service

To disable the service at startup:

sudo systemctl disable apport.service

To check the status of the service:

systemctl status apport.service

Finally, you can also prevent the startup of a systemd service by masking it. The service will not be able to start (even manually) unless unmasked.

systemctl mask apport.service

This should create symlink from /etc/systemd/system/apport.service to /dev/null.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.