I am trying to help push linux into a small business. Proving to my boss that Ubuntu is fully capable the only thing that I am missing is an ACD phone system. Wine is particularly difficult to work with and I cannot get it to emulate our windows program at all. the system we use currently is oaisys phone system any help would be much appreciated.
Asterisk should be able to provide that functionality.
As a matter of fact take a look at this link: http://www.asterisk.org/applications/acd