Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I can't seem to be able to connect to google talk using either pidgin or empathy after upgrading to Ubuntu 10.10 (fresh install).

I do not know why... empathy just writes "Connecting ..." forever and never connects. What can I do from there?

Google talk's web interface works just fine for me so I doubt it is a firewall issue.

EDIT: In fact sometimes it's able to connect (empathy), it just takes a LOOONG time (I'd say about 5 mins), longer than I am willing to wait. On the other hand, the web interface is able to connect in seconds.

share|improve this question
Open empathy from the terminal, this might output some messages which could give clou a clue what's going on. – Bobby Oct 21 '10 at 20:56
up vote 4 down vote accepted

I also faced this problem today. But it does connect, so this may actually be a bug in empathy/pidgin. Report it by typing this in a terminal:

ubuntu-bug empathy

Replace empathy above with pidgin if you want to report a bug in pidgin.


share|improve this answer

Try this:

  1. Add Google Talk account
  2. Login ID:
  3. Password: **
  4. [x] Encryption required (TLS/SSL)
  5. [x] Ignore SSL certificate errors
  6. Resource:
  7. Priority: 0
  8. Server:
  9. Port: 443
  10. [x] Use old SSL
share|improve this answer
didn't work. i guess my network firewall must be interfering... – Nerrve May 30 '13 at 8:56

I have faced the same problem today and after waste a couple of hours I found a solution and I posted it in my Blog:

I hope it helps

share|improve this answer
Welcome to Ask Ubuntu! Please make sure to mention you're linking to your blog. Also, whilst this may theoretically answer the question, it would be preferable to include the essential parts of the answer here, and provide the link for reference. In the event your blog is down or unavailable the information will live on. – Marco Ceppi Oct 18 '11 at 13:57

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.