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I ripped some of my CD's to mp3, and also put some of my mp3's, which I had purchased from my Zune account, into my Ubuntu One Cloud. Most of them show up with the correct album art and album/artist names, but random songs will be sent to the unknown album/artist folders.

I have been trying to get this to work right for over a month and I believe I am giving the app/cloud plenty of time to refresh and categorize my music (sometimes I'll wait a week).

In my attempts to debug this I have removed all of my music from my cloud several times and have re-uploaded my music. I also tried uninstalling the apps on my ipad and Iphone.

It seems that some songs that were recognized previously will not be recognized and vice versa after the re-upload. And even some songs that I don't upload again still show up in the unknown album/artist list, i.e. not go away.

This is frustrating because I like to be able to click on an album and listen to it straight through without searching for some random missing song in the unknown listing. This seems like a serious bug. If it isn't please help me figure it out.

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closed as off topic by fossfreedom Mar 18 '12 at 9:02

Questions on Ask Ubuntu are expected to relate to Ubuntu within the scope defined by the community. Consider editing the question or leaving comments for improvement if you believe the question can be reworded to fit within the scope. Read more about reopening questions here. If this question can be reworded to fit the rules in the help center, please edit the question.

Why don't you edit the ID3 tags of those songs. –  Uri Herrera Dec 11 '11 at 6:51
Thanks for responding, the songs have the correct album and artist information in their ID3 tags. The problem is for example last night I had an album with all of the songs correctly identified but when I woke up this morning the first 5 songs got moved over to the unknown list. –  Henry Dec 11 '11 at 18:34
The only thing I did was I added two new albums to my cloud, but I didn't change anything about the one album that was showing up correctly last night in my app. It seems to have randomly moved the 5 songs over to unknown for no reason. –  Henry Dec 11 '11 at 18:46
Sounds to me like this is a bug, you should file a report. –  Uri Herrera Dec 11 '11 at 19:38
This question should instead be filed as a bug report, and as such is off-topic, thanks! Instructions here. –  fossfreedom Mar 18 '12 at 9:02