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I recently installed Ubuntu 10.04 on my MacBook. I have it running smoothly on here, but when I used the same disk to install Ubuntu on a friend's Dell Laptop it isn't working correctly. After the installation process he logged in and everything ran just fine. However when he shut the computer down and later turned it back on, he can't log on. He's using the same login information as before but he keeps getting an authorization failure. I've had him try using his short username and the full name but neither will work. Is this a hardware problem because of his computer or did something go wrong with the installation?

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What user accounts are available, at login page? –  david6 Nov 23 '11 at 3:01
    
I think just his account. I don't think there are any guests set up yet. –  CaldwellYSR Nov 23 '11 at 3:10
    
See Eliah Kagan,s answer below. A skilled user, with physical access, can reset the password. This could still be confusion about account names, or not remembering the password set. –  david6 Nov 23 '11 at 3:15

1 Answer 1

up vote 1 down vote accepted

Whatever the cause, resetting the password will most likely fix the problem.

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Interesting, I'll get him to give it a shot. –  CaldwellYSR Nov 23 '11 at 3:12
    
Thank you very much, this worked to perfection. –  CaldwellYSR Nov 26 '11 at 20:46

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