Tell me more ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.
up vote 0 down vote favorite

I installed Ubuntu 11.10 3 days ago using the "install from windows" function on my PC. I haven't done much yet except for using firefox. Meanwhile I experienced 3 kernel panics, uncountable freezes, frequent reboots and problems with losing control of both mouse and keyboard. A windows 7 test- version was pre- installed on the PC and it's still there. The PC is an AMD Athlon 64x2 Dual Core 4600+x2 64 bit. I'm a tech dummy and have no previous Ubuntu or Linux experience, so I'd appreciate help that takes that into account :-)

share|improve this question
Is it the same when you are just boot from a live CD? (help.ubuntu.com/community/LiveCD) – B. Roland Nov 22 '11 at 20:38
Can you post the error messages you see? Depending on what's in those, we will probably want to see dmesg output as well (that'll be big though, so post it on a code sharing site, installing and using pastebinit as mentioned in the answer will probably be easiest - dmesg | pastebinit). – Kevin Nov 22 '11 at 20:40
This question should instead be filed as a bug report, thanks! Instructions here. – Jacob Johan Edwards Feb 1 '12 at 17:03

closed as off topic by Marco Ceppi♦ Feb 1 '12 at 17:07

Questions on Ask Ubuntu are expected to relate to Ubuntu within the scope defined in the FAQ. Consider editing the question or leaving comments for improvement if you believe the question can be reworded to fit within the scope. Read more about closed questions here.

2 Answers

up vote 0 down vote

Did you check the update manager for updates? Please, check if there's any update available, update your system and let me know if it's still occurring.

In the meantime, can you post here the output of the command:

sudo cat /var/log/syslog | pastebinit

If you dont know how to install pastebinit, please, open a terminal and type:

sudo apt-get install pastebinit

And type your password when it asks for it.

Regards

share|improve this answer
@B.Roland - I did not create a live CD, so I wouldn't know – gabi Nov 22 '11 at 21:03
@Kevin - mostly, I don't see any error messages: it just either reboots itself without warning or freezes permanently. In the freeze situation, I can only switch off power and restart the system, so I don't see error messages either. The kernel panics came with long messages indeed, but I didn't save them. – gabi Nov 22 '11 at 21:06
the system is set to update itself daily (as far as I can see in the system information). I don't know how to do it manually, since the button "search for updates" is inactive. How do I open a terminal? – gabi Nov 22 '11 at 21:09
paste.ubuntu.com/746396 – gabi Nov 22 '11 at 21:40
To open a terminal, press ALT+F2 and type "gnome-terminal" and press ENTER. I'm checking your pastebin now. – Paulo Arruda Nov 22 '11 at 23:01
show 3 more comments
up vote 0 down vote

Thanks everyone who tried helping me on this. Meanwhile, I solved the problem. I deinstalled both Windos 7 and the Ubuntu 11.10 version running within and did a clean and pure 11.10 install from CD. Everything runs smoothly now, not a single panic or freeze in more than a week. So, whatever caused that problem, it was not hardware related.

share|improve this answer

Not the answer you're looking for? Browse other questions tagged or ask your own question.