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When I first installed Ubuntu One on my computer it worked fine and synced everything. But after I rebooted it refused to sync anything and is stuck on "File Sync Starting". Can anyone point out how to fix this?

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It seems to work fine for me.... –  TheX Oct 27 '12 at 18:37

4 Answers 4

In my case it was Windows 7 Professional 64bit with all user profiles and ProgramData moved to D: drive (during Windows 7 installation).

I've checked the logs at:

D:\Users\Wojtek\AppData\Local\xdg\cache\ubuntuone\log

and found this:

exceptions.IOError: [Errno 2] No such file or directory: u'C:\\ProgramData\\ubuntuone-storageprotocol\\UbuntuOne-Go_Daddy_Class_2_CA.pem'

It was obvious that there is no C:\ProgramData\ubuntuone-storageprotocol on my C: drive because it was on D: :)

I've created symlink (with cmd.exe as administrator):

mklink /D C:\ProgramData\ubuntuone-storageprotocol D:\ProgramData\ubuntuone-storageprotocol

and restarted Ubuntu One - and it started to work!

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We have not started testing Ubuntu One in windows 8 (since it's not released yet ;-). Could you file a bug in the launchpad bug tracker? Maybe we can figure out what's wrong.

Here's the URL to file a bug:

https://bugs.launchpad.net/ubuntuone-client/+filebug

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Added the bug report:) –  Jdogzz Nov 25 '11 at 17:06

I had the same problem on Vista HB. Checking the logs I read something similar to incorrect bytes on some windows shortcuts (.lnk files). I removed the mentioned shortcuts and restarted ubuntu one.

Problem seems to be resolved so far. Hope this helps, I found my ubuntu one logs from the following location C:\Users\<user>\AppData\Local\xdg\cache\ubuntuone\log

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I also had this problem and checking the log at the above directory tree titled "syncdaemon-exceptions.log" I found a reference to a single .lnk file that was causing problems. I deleted all .lnk files on both my Ubuntu 13.04 netbook (no problems) and my Windows 7 computer that was choking on the .lnk file, restarted UbuntuOne and it synced up immediately.

For me, these .lnk files are littered on my Ubuntu computer when I used MS Office in Wine. Office seems to make an updated .lnk file every 5 or 10 minutes sometimes, appending with sequential numbering in parentheses, such as filename.docx (4).lnk. Since I try to sync my netbook with my work computer (Windows 7) via UbuntuOne, they end up causing problems on my Windows computer.

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