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I'm so new to Linux that it should be illegal for me to post on this forum.

I bought this Acer Aspire a few months. It came with Windows 10. I obtained a virus after I removed my anti-virus soft because it was preventing League of Legends to run, you know, the way a dummy would.

I tried to removed the virus by booting first Kali Live, then Ubuntu Live from a flash drive. I wasn't able to connect to my wireless internet. The Acer Aspire doesn't have a ethernet port and I didn't have an adapter. I read somewhere that the wireless wouldn't work until I installed Ubuntu 14.04 completely. So I installed it completely, still no internet.

I have been searching like a raccoon all over the internet for some shelter from this shit storm of a problem I have. I know that I have a Qualcomm Atheros QCA6714 "chip set?".

I have tried to download the firmware directly from the site, but all there is there is a .bin.

Please help me before I karate chop this computer into stardust.

THANK YOU!!

uname -r =    3.19.0-25-generic


lspci -nnk | grep 0280 -A2 =   01:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
    Subsystem: Lite-On Communications Inc Device [11ad:0807]
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  • Please edit your question to add the result of these terminal commands: uname -r and also: lspci -nnk | grep 0280 -A2 Welcome to askubuntu.
    – chili555
    Feb 5, 2016 at 2:56
  • Your device isn't covered in Ubuntu until 15.10. I urge you to reinstall 15.10 and then we can easily get the firmware on a USB key.
    – chili555
    Feb 5, 2016 at 3:04
  • So, I should update to 15.10 then what?
    – SteveBrule
    Feb 5, 2016 at 3:06
  • Then the driver ath10k_pci will load and we will determine what firmware it is missing from the message log: dmesg | grep ath. Then I will write an answer showing where and what firmware to download on some other computer, transfer it on a USB and install it.
    – chili555
    Feb 5, 2016 at 3:14
  • okay. cool thanks. I will install 15.10 now.
    – SteveBrule
    Feb 5, 2016 at 3:28

1 Answer 1

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You lack the needed firmware file to enable your card and driver to work properly. Please download this file on another computer and transfer it to the Ubuntu computer on a USB key or similar: http://mirrors.kernel.org/ubuntu/pool/main/l/linux-firmware/linux-firmware_1.155_all.deb

Drag and drop it to the desktop of the Ubuntu computer. Install it from the terminal with:

cd ~/Desktop
sudo dpkg -i linux*.deb

Reboot. Your wireless should be working. If not, please show us again:

dmesg | grep ath

Let's try a different firmware file. Please download this file on another computer and transfer it as before: https://github.com/kvalo/ath10k-firmware/archive/master.zip

Drag and drop it to the desktop. Right-click it and select 'Extract Here.' Now in the terminal:

cd ~/Desktop/ath10k-firmware-master/ath10k/QCA6174/hw3.0
sudo cp *  /lib/firmware/ath10k/QCA6174/hw3.0
cd /lib/firmware/ath10k/QCA6174/hw3.0
sudo mv firmware-4.bin_WLAN.RM.2.0-00180-QCARMSWPZ-1 firmware-4.bin

You will probably also benefit from a driver parameter:

sudo -i
echo "options ath10k_core skip_opt=1" >  /etc/modprobe.d/ath10k_core.conf
exit

Reboot and let us see:

dmesg | grep ath
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  • Okay. I installed the firmware, still don't have WiFi. dmesg | grep ath: [ 1.953858] ath10k_pci 0000:01:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0 [ 2.152699] ath10k_pci 0000:01:00.0: Direct firmware load for ath10k/cal-pci-0000:01:00.0.bin failed with error -2 [ 2.154541] ath10k_pci 0000:01:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
    – SteveBrule
    Feb 5, 2016 at 17:57
  • [ 2.154549] ath10k_pci 0000:01:00.0: failed to load spec board file, falling back to generic: -2 [ 2.154842] ath10k_pci 0000:01:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
    – SteveBrule
    Feb 5, 2016 at 17:58
  • [ 2.154848] ath10k_pci 0000:01:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2 [ 4.281170] ath10k_pci 0000:01:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32 [ 4.281174] ath10k_pci 0000:01:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0 [ 5.279720] ath10k_pci 0000:01:00.0: suspend timed out - target pause event never came [ 8.351198] ath: EEPROM regdomain: 0x6c
    – SteveBrule
    Feb 5, 2016 at 17:59
  • [ 8.351201] ath: EEPROM indicates we should expect a direct regpair map [ 8.351204] ath: Country alpha2 being used: 00 [ 8.351205] ath: Regpair used: 0x6c [ 8.359939] ath10k_pci 0000:01:00.0 wlp1s0: renamed from wlan0 [ 13.594424] ath10k_pci 0000:01:00.0: failed to enable dynamic BW: -11 [ 16.596755] ath10k_pci 0000:01:00.0: could not suspend target (-11) [ 24.899303] ath10k_pci 0000:01:00.0: failed to enable dynamic BW: -11 [ 27.901566] ath10k_pci 0000:01:00.0: could not suspend target (-11) [ 36.192184] ath10k_pci 0000:01:00.0: failed to enable dynamic BW: -11 v
    – SteveBrule
    Feb 5, 2016 at 17:59
  • See my edit above in a few minutes.
    – chili555
    Feb 5, 2016 at 19:41

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