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I installed Ubuntu One on my Windows 7 machine 3 days ago and selected to synchronize my entire My Documents folder, which consists of ~3 GB of data. I was expecting it to take a while, but now I've had Ubuntu One running (and supposedly syncing?) files for 3 days, and the status of the Ubuntu One app still says I've only managed to upload 29 MB!

I read the FAQ (https://one.ubuntu.com/help/faq/why-is-it-taking-so-long-for-my-files-to-sync/) and understand that it might be a capacity issue, but I still feel the need to ask because even with sporadic server issues, this upload speed is almost a joke if this is supposed to be normal.

Am I just having bad luck or a faulty install or something? Or is it really meant to be this slow? With this speed, it will take approximately 300 days to complete the upload! :)

Many thanks for an otherwise (seemingly) great service!

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closed as too localized by fossfreedom Mar 3 '12 at 18:12

This question is unlikely to help any future visitors; it is only relevant to a small geographic area, a specific moment in time, or an extraordinarily narrow situation that is not generally applicable to the worldwide audience of the internet. For help making this question more broadly applicable, visit the help center. If this question can be reworded to fit the rules in the help center, please edit the question.

This indeed seems strange. Could you run a speedtest of your computer, best would be using the speedtest server of your provider? It might be hsi.yourprovider.whatever or speedtest.yourprovider.whatever, at least this is was works at switzerland. Alternatively, use speedtest.net . Please also run a ping test: Open a terminal and type in "ping -c 4" (this pings the google dns server, which is quite fast everywhere). Do you have other problems surfing? Do you use a firewall? Wlan or Lan? –  Dominik Oct 26 '11 at 0:13
I could run a speed test but I doubt that's the issue as other software is using the internet just fine, and there seem to be other strange stuff going on with Ubuntu One that might indicate the culprit: it's constantly using 25% of the CPU and it's eating memory like a pig. In fact, the memory usage seems to just be growing and growing (right now ubuntuone-syncdaemon.exe is using 980 MB or RAM and growing.... 992 MB now while I wrote this). So I think it must be something else. The problem is that the GUI doesn't tell me what is going on under the hood. It just says "File Sync Starting..." –  David Tenser Oct 26 '11 at 8:10
To answer your other questions, I don't run third party antivirus or firewalls, but I've instructed the Windows Firewall to allow all traffic from Ubuntu One. –  David Tenser Oct 26 '11 at 8:11
Ping command gives me: C:\Users\djst>ping -n 4 Pinging with 32 bytes of data: Reply from bytes=32 time=24ms TTL=49 Reply from bytes=32 time=23ms TTL=49 Reply from bytes=32 time=86ms TTL=49 Reply from bytes=32 time=23ms TTL=49 Ping statistics for Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 23ms, Maximum = 86ms, Average = 39ms –  David Tenser Oct 26 '11 at 8:12
@Dominik - Here is a screenshot: farm7.static.flickr.com/6119/6282189735_5a550e937e_o.png As you can see, its RAM usage is completely out of control, and the fan is spinning because of the high CPU usage. I've tried to completely uninstall, wiping the app folder and clearing the credentials, but it didn't solve the issue. –  David Tenser Oct 26 '11 at 8:15

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